Capsule CRM vs Ontraport
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Capsule CRM offers more features (62 vs 50) and more integrations (14 vs 7). Starting price: Capsule CRM at Free vs Ontraport at $29/mo. Capsule CRM has 59 unique features while Ontraport has 47 unique features, with 3 features in common.
| Capsule CRM | Ontraport | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 62 | 50 |
| AI-Powered Features | 4 | 6 |
| Starting Price | Free | $29/mo |
| Pricing Tiers | 5 | 1 |
| Integrations | 14 | 7 |
| Shared Features | 3 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 90% |
Feature Comparison by Category
AI (4 vs 6)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| AI Assistant - Automated Responses | ||
| AI Assistant - Content Creation | ||
| AI Assistant - Inquiry Categorization | ||
| AI Assistant - Personalized Email Campaigns | ||
| AI Assistant - Sales Call Summaries | ||
| AI Assistant - Support Call Scoring | ||
| AI Business Enrichment | ||
| AI Contact Enrichment | ||
| AI Pipeline Generator | ||
| AI Summaries |
Accessibility (0 vs 1)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Mobile App |
Analytics (0 vs 3)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Survey | ||
| Tracking & Attribution | ||
| Trends |
Audit & Compliance (0 vs 1)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Automation Log Tracking |
Automation (5 vs 2)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Marketing Automation | ||
| Project Automation | ||
| Sales Automation | ||
| Smart Pipelines | ||
| Task Automation | ||
| Workflow Automations |
Communication (0 vs 2)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Email & SMS Messaging | ||
| Email Deliverability |
Connectivity (5 vs 0)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| API Access | ||
| Premium Integrations | ||
| Website Form Lead Capture | ||
| Zapier Integration | ||
| iOS & Android Mobile App |
Contact Management (5 vs 2)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Attach Files | ||
| Auto-enriched Profiles | ||
| Contact Management | ||
| Full Text Search | ||
| Import Contacts | ||
| Segment & Organize | ||
| Unified Contact History |
Content Management (0 vs 4)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| CMS - Drag-and-Drop Pages | ||
| Directory | ||
| Dynamic CMS | ||
| Form Builder |
Customer Support (0 vs 2)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Customer Center | ||
| Customer Portal |
Customization (9 vs 0)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Custom Activity Types | ||
| Custom Branding | ||
| Custom Fields | ||
| Custom Lists | ||
| Custom Lost Reasons | ||
| Custom Milestones | ||
| Custom Tags | ||
| Custom Titles | ||
| Mail Drop Box |
Data Management (0 vs 1)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Custom Objects |
Data Protection (0 vs 1)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Multiple Backup Layers |
Database (0 vs 1)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| OntraportDB |
Developer Tools (0 vs 1)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| API |
E-commerce (0 vs 4)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Complex Offers | ||
| Order Forms | ||
| Two-Sided Marketplace | ||
| Upsells & Order Bumps |
Email Tools (5 vs 0)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Email Sending | ||
| Email Templates | ||
| Gmail Integration | ||
| Outlook Integration | ||
| Shared Inbox |
Event Management (0 vs 1)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Event Management |
Integrations (0 vs 2)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Meta Custom Audiences | ||
| WordPress Integrations |
Learning Management (0 vs 1)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Online Course |
Marketing Automation (0 vs 1)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Campaign Automation |
Partner Management (0 vs 1)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Partner Programs & Referral Tracking |
Payments (0 vs 3)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Decline Recovery | ||
| Offline Transactions | ||
| Payment Processing |
Personalization (0 vs 1)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Conditional Content |
Product Development (0 vs 1)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| SaaS Product Creation |
Project Management (1 vs 0)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Multiple Project Boards |
Reporting (8 vs 0)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Activity Reporting | ||
| Advanced Sales Reporting | ||
| Advanced Sales Reports | ||
| Export Reports | ||
| Google Data Studio | ||
| Report Filtering | ||
| Reporting Dashboards | ||
| Sales Analytics |
Sales (0 vs 5)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Drag-and-Drop Pipelines | ||
| Lead Scoring & Routing | ||
| Sales Pipeline | ||
| Self-Scheduling & Calendar | ||
| Shared Inbox |
Sales Tools (6 vs 0)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Currency Support | ||
| Kanban Visual Pipeline | ||
| Multiple Sales Pipelines | ||
| Opportunity Filtering | ||
| Pipeline Dashboard | ||
| Sales Pipeline |
Security (0 vs 2)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Access Control & Membership | ||
| Role-Based Access Control (RBAC) |
Security & Permissions (9 vs 0)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Data Export | ||
| GDPR Compliance | ||
| Google Workspace Single Sign-On | ||
| Microsoft 365 Single Sign-On | ||
| Restore Deleted Records | ||
| Restrict Access to Records | ||
| Team & Access Controls | ||
| Two-factor Authentication | ||
| User Roles |
Task Management (5 vs 0)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Calendar View | ||
| Repeating Tasks | ||
| Subscribe to Calendar | ||
| Task Reminder Emails | ||
| Tasks & Calendar |
Workflow Management (0 vs 1)
| Feature | Capsule CRM | Ontraport |
|---|---|---|
| Application Management |
Unique Features
Only in Capsule CRM (59)
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Contact Management
Full Text Search
Import Contacts
Custom Activity Types
Custom Branding
+ 39 more unique features
Only in Ontraport (47)
Mobile App
AI Assistant - Automated Responses
AI Assistant - Content Creation
AI Assistant - Inquiry Categorization
AI Assistant - Personalized Email Campaigns
AI Assistant - Sales Call Summaries
AI Assistant - Support Call Scoring
Survey
Tracking & Attribution
Trends
Automation Log Tracking
Smart Pipelines
Email & SMS Messaging
Email Deliverability
Segment & Organize
Unified Contact History
CMS - Drag-and-Drop Pages
Directory
Dynamic CMS
Form Builder
+ 27 more unique features
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