Capsule CRM vs IXACT Contact
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Capsule CRM offers more features (62 vs 35) and more integrations (14 vs 5). Starting price: Capsule CRM at Free vs IXACT Contact at $5/mo. Capsule CRM has 61 unique features while IXACT Contact has 34 unique features, with 1 features in common.
| Capsule CRM | IXACT Contact | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 62 | 35 |
| AI-Powered Features | 4 | 6 |
| Starting Price | Free | $5/mo |
| Pricing Tiers | 5 | 15 |
| Integrations | 14 | 5 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 80% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| AI Business Enrichment | ||
| AI Contact Enrichment | ||
| AI Pipeline Generator | ||
| AI Summaries |
Automation (5 vs 2)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Automated Task and Appointment Reminders | ||
| Keep in Touch Coach | ||
| Marketing Automation | ||
| Project Automation | ||
| Sales Automation | ||
| Task Automation | ||
| Workflow Automations |
Connectivity (5 vs 0)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| API Access | ||
| Premium Integrations | ||
| Website Form Lead Capture | ||
| Zapier Integration | ||
| iOS & Android Mobile App |
Contact Management (5 vs 0)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Attach Files | ||
| Auto-enriched Profiles | ||
| Contact Management | ||
| Full Text Search | ||
| Import Contacts |
Content Management (0 vs 1)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Professionally Written Web Content |
Core CRM (0 vs 2)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Contact Management | ||
| Rich Contact Profiles |
Customization (9 vs 0)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Custom Activity Types | ||
| Custom Branding | ||
| Custom Fields | ||
| Custom Lists | ||
| Custom Lost Reasons | ||
| Custom Milestones | ||
| Custom Tags | ||
| Custom Titles | ||
| Mail Drop Box |
Direct Mail (0 vs 2)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Letter Templates | ||
| Letters and Labels |
Email Marketing (0 vs 5)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Automated Monthly e-Newsletter | ||
| Email Marketing | ||
| Mass Email Capability | ||
| Targeted Lead Nurture Drip Email Campaigns | ||
| Video Mass Emails |
Email Tools (5 vs 0)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Email Sending | ||
| Email Templates | ||
| Gmail Integration | ||
| Outlook Integration | ||
| Shared Inbox |
Enterprise (0 vs 1)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Broker Program |
Integration (0 vs 2)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Google Sync | ||
| Outlook Sync |
Lead Management (0 vs 2)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Automated Lead Capture and Nurturing | ||
| Lead Generation and Capture |
Marketing Automation (0 vs 1)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Automated Keep-in-Touch Marketing Plans |
Marketing Templates (0 vs 1)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| e-Card Templates |
Mobile (0 vs 1)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Mobile App |
Productivity (0 vs 1)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Calendar & Task List |
Project Management (1 vs 0)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Multiple Project Boards |
Real Estate Integration (0 vs 1)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| IDX Integration |
Real Estate Management (0 vs 1)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Active Business Area |
Recruiting (0 vs 1)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| IXACT Recruiter |
Reporting (8 vs 1)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Activity Reporting | ||
| Advanced Email Campaign Reporting | ||
| Advanced Sales Reporting | ||
| Advanced Sales Reports | ||
| Export Reports | ||
| Google Data Studio | ||
| Report Filtering | ||
| Reporting Dashboards | ||
| Sales Analytics |
SMS Marketing (0 vs 1)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Text Marketing |
Sales Tools (6 vs 0)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Currency Support | ||
| Kanban Visual Pipeline | ||
| Multiple Sales Pipelines | ||
| Opportunity Filtering | ||
| Pipeline Dashboard | ||
| Sales Pipeline |
Security & Permissions (9 vs 0)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Data Export | ||
| GDPR Compliance | ||
| Google Workspace Single Sign-On | ||
| Microsoft 365 Single Sign-On | ||
| Restore Deleted Records | ||
| Restrict Access to Records | ||
| Team & Access Controls | ||
| Two-factor Authentication | ||
| User Roles |
Social Media (0 vs 1)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Social Media Integration |
Social Media Automation (0 vs 1)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Social Stream |
Support (0 vs 1)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Concierge Setup |
Task Management (5 vs 0)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Calendar View | ||
| Repeating Tasks | ||
| Subscribe to Calendar | ||
| Task Reminder Emails | ||
| Tasks & Calendar |
Team Management (0 vs 1)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Teams Management |
UI/UX (0 vs 2)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Customizable Dashboard | ||
| Intuitive User Interface |
Website Builder (0 vs 3)
| Feature | Capsule CRM | IXACT Contact |
|---|---|---|
| Agent Websites | ||
| Customizable Website Themes | ||
| Fully Responsive Websites |
Unique Features
Only in Capsule CRM (61)
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Full Text Search
Import Contacts
Custom Activity Types
Custom Branding
+ 41 more unique features
Only in IXACT Contact (34)
Automated Task and Appointment Reminders
Keep in Touch Coach
Professionally Written Web Content
Rich Contact Profiles
Letter Templates
Letters and Labels
Automated Monthly e-Newsletter
Email Marketing
Mass Email Capability
Targeted Lead Nurture Drip Email Campaigns
Video Mass Emails
Broker Program
Google Sync
Outlook Sync
Automated Lead Capture and Nurturing
Lead Generation and Capture
Automated Keep-in-Touch Marketing Plans
e-Card Templates
Mobile App
Calendar & Task List
+ 14 more unique features
View Capsule CRM details View IXACT Contact details Capsule CRM alternatives IXACT Contact alternatives
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