Capsule CRM vs Insightly

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Capsule CRM offers more features (62 vs 42) and fewer integrations (14 vs 27). Starting price: Capsule CRM at Free vs Insightly at $29/mo. Capsule CRM has 58 unique features while Insightly has 38 unique features, with 4 features in common.

Capsule CRMInsightly
CategoryCRMCRM
Total Features6242
AI-Powered Features45
Starting PriceFree$29/mo
Pricing Tiers54
Integrations1427
Shared Features4
Shared Integrations7
Data Quality95%71%

Feature Comparison by Category

AI (4 vs 0)

FeatureCapsule CRMInsightly
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries

Analytics (0 vs 5)

FeatureCapsule CRMInsightly
Custom Reports Builder
Dashboard & Reports
Forecasting
Predictive Analytics
Relationship Maps

Automation (5 vs 2)

FeatureCapsule CRMInsightly
Marketing Automation
Project Automation
Recurrence Rules
Sales Automation
Task Automation
Workflow Automation
Workflow Automations

Billing (0 vs 2)

FeatureCapsule CRMInsightly
Invoice Management
Multi-Currency Support

Collaboration (0 vs 1)

FeatureCapsule CRMInsightly
Team Collaboration

Communication (0 vs 3)

FeatureCapsule CRMInsightly
Email Integration
Email Sync History
Email Templates

Connectivity (5 vs 0)

FeatureCapsule CRMInsightly
API Access
Premium Integrations
Website Form Lead Capture
Zapier Integration
iOS & Android Mobile App

Contact Management (5 vs 0)

FeatureCapsule CRMInsightly
Attach Files
Auto-enriched Profiles
Contact Management
Full Text Search
Import Contacts

Content (0 vs 1)

FeatureCapsule CRMInsightly
Document Management

Core CRM (0 vs 4)

FeatureCapsule CRMInsightly
Activity Timeline
Activity Tracking
Contact Management
Organization Hierarchy

Customization (9 vs 1)

FeatureCapsule CRMInsightly
Custom Activity Types
Custom Branding
Custom Fields
Custom Lists
Custom Lost Reasons
Custom Milestones
Custom Tags
Custom Titles
Mail Drop Box

Data Management (0 vs 4)

FeatureCapsule CRMInsightly
Advanced Filtering
Automated Backup
Bulk Import/Export
Duplicate Management

Email Tools (5 vs 0)

FeatureCapsule CRMInsightly
Email Sending
Email Templates
Gmail Integration
Outlook Integration
Shared Inbox

Integration (0 vs 1)

FeatureCapsule CRMInsightly
API & Webhooks

Mobile (0 vs 1)

FeatureCapsule CRMInsightly
Mobile App

Productivity (0 vs 1)

FeatureCapsule CRMInsightly
Calendar & Scheduling

Project Management (1 vs 0)

FeatureCapsule CRMInsightly
Multiple Project Boards

Projects (0 vs 4)

FeatureCapsule CRMInsightly
Kanban Board
Project Management
Task Management
Time Tracking

Reporting (8 vs 0)

FeatureCapsule CRMInsightly
Activity Reporting
Advanced Sales Reporting
Advanced Sales Reports
Export Reports
Google Data Studio
Report Filtering
Reporting Dashboards
Sales Analytics

Sales (0 vs 6)

FeatureCapsule CRMInsightly
Lead Routing
Lead Scoring
Opportunity Management
Quote Generation
Sales Pipeline Management
Territory Management

Sales Tools (6 vs 0)

FeatureCapsule CRMInsightly
Currency Support
Kanban Visual Pipeline
Multiple Sales Pipelines
Opportunity Filtering
Pipeline Dashboard
Sales Pipeline

Security (0 vs 5)

FeatureCapsule CRMInsightly
Audit Trail
Data Encryption
Permission Management
SSO Integration
Two-Factor Authentication

Security & Permissions (9 vs 0)

FeatureCapsule CRMInsightly
Data Export
GDPR Compliance
Google Workspace Single Sign-On
Microsoft 365 Single Sign-On
Restore Deleted Records
Restrict Access to Records
Team & Access Controls
Two-factor Authentication
User Roles

Support (0 vs 1)

FeatureCapsule CRMInsightly
Knowledge Base

Task Management (5 vs 0)

FeatureCapsule CRMInsightly
Calendar View
Repeating Tasks
Subscribe to Calendar
Task Reminder Emails
Tasks & Calendar

Unique Features

Only in Capsule CRM (58)

AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Full Text Search
Import Contacts
Custom Activity Types
Custom Branding

+ 38 more unique features

Only in Insightly (38)

Custom Reports Builder
Dashboard & Reports
Forecasting
Predictive Analytics
Relationship Maps
Recurrence Rules
Workflow Automation
Invoice Management
Multi-Currency Support
Team Collaboration
Email Integration
Email Sync History
Document Management
Activity Timeline
Activity Tracking
Organization Hierarchy
Advanced Filtering
Automated Backup
Bulk Import/Export
Duplicate Management

+ 18 more unique features

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