Capsule CRM vs Keap
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Capsule CRM offers more features (62 vs 61) and more integrations (14 vs 7). Starting price: Capsule CRM at Free vs Keap at $6/mo. Capsule CRM has 59 unique features while Keap has 58 unique features, with 3 features in common.
| Capsule CRM | Keap | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 62 | 61 |
| AI-Powered Features | 4 | 2 |
| Starting Price | Free | $6/mo |
| Pricing Tiers | 5 | 9 |
| Integrations | 14 | 7 |
| Shared Features | 3 | |
| Shared Integrations | 3 | |
| Data Quality | 95% | 90% |
Feature Comparison by Category
AI (4 vs 2)
| Feature | Capsule CRM | Keap |
|---|---|---|
| AI Automation Assistant | ||
| AI Business Enrichment | ||
| AI Contact Enrichment | ||
| AI Content Assistant | ||
| AI Pipeline Generator | ||
| AI Summaries |
Administration (0 vs 2)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Custom User Roles, Groups & Permissions | ||
| Default User Roles |
Automation (5 vs 5)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Automation History | ||
| Billing Automation | ||
| Credit Card Expiration Reminders | ||
| Internal Forms | ||
| Marketing Automation | ||
| Pipeline Automation | ||
| Project Automation | ||
| Sales Automation | ||
| Task Automation | ||
| Workflow Automations |
Billing (0 vs 1)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Invoices |
CRM (0 vs 8)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Company Records | ||
| Contact Lists, Filters, and Saved Searches | ||
| Contact Management | ||
| Contact Segmentation (Tags) | ||
| Custom Fields | ||
| Lists | ||
| Merge Duplicate Contacts | ||
| Notes |
Communications (0 vs 1)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Dedicated Business Phone Line |
Community (0 vs 1)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Keap Community |
Connectivity (5 vs 0)
| Feature | Capsule CRM | Keap |
|---|---|---|
| API Access | ||
| Premium Integrations | ||
| Website Form Lead Capture | ||
| Zapier Integration | ||
| iOS & Android Mobile App |
Contact Management (5 vs 0)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Attach Files | ||
| Auto-enriched Profiles | ||
| Contact Management | ||
| Full Text Search | ||
| Import Contacts |
Customization (9 vs 0)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Custom Activity Types | ||
| Custom Branding | ||
| Custom Fields | ||
| Custom Lists | ||
| Custom Lost Reasons | ||
| Custom Milestones | ||
| Custom Tags | ||
| Custom Titles | ||
| Mail Drop Box |
Education (0 vs 1)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Keap Academy |
Email Tools (5 vs 0)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Email Sending | ||
| Email Templates | ||
| Gmail Integration | ||
| Outlook Integration | ||
| Shared Inbox |
Integrations (0 vs 4)
| Feature | Capsule CRM | Keap |
|---|---|---|
| API & Webhooks | ||
| Gmail and Outlook Sync | ||
| Native Zapier Integration | ||
| Third-party Integrations |
Lead Capture (0 vs 1)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Forms |
Lead Management (0 vs 2)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Lead Scoring | ||
| Lead Source Tracking |
Marketing (0 vs 6)
| Feature | Capsule CRM | Keap |
|---|---|---|
| 1:1 Email Messages | ||
| Email Broadcasts | ||
| Email Marketing | ||
| Landing Pages | ||
| Multi-page Sales Funnels | ||
| Newsletters |
Mobile (0 vs 1)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Mobile App |
Operations (0 vs 1)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Employee Reminders |
Payments (0 vs 4)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Native Payment Processor (U.S.) | ||
| One-time Payments | ||
| Recurring Payments | ||
| Third-party Payment Processors (U.S. and international) |
Project Management (1 vs 0)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Multiple Project Boards |
Reporting (8 vs 4)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Activity Reporting | ||
| Advanced Sales Reporting | ||
| Advanced Sales Reports | ||
| Customizable Dashboard | ||
| Email Deliverability Health Dashboard | ||
| Export Reports | ||
| Google Data Studio | ||
| Report Filtering | ||
| Reporting Dashboards | ||
| Reporting Hub | ||
| Reports | ||
| Sales Analytics |
Reviews (0 vs 1)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Google Reviews |
Sales (0 vs 6)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Appointment Scheduler | ||
| Checkout Forms | ||
| Order Bumps | ||
| Promo Codes | ||
| Quotes | ||
| Sales Pipeline |
Sales Tools (6 vs 0)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Currency Support | ||
| Kanban Visual Pipeline | ||
| Multiple Sales Pipelines | ||
| Opportunity Filtering | ||
| Pipeline Dashboard | ||
| Sales Pipeline |
Security & Permissions (9 vs 0)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Data Export | ||
| GDPR Compliance | ||
| Google Workspace Single Sign-On | ||
| Microsoft 365 Single Sign-On | ||
| Restore Deleted Records | ||
| Restrict Access to Records | ||
| Team & Access Controls | ||
| Two-factor Authentication | ||
| User Roles |
Support (0 vs 3)
| Feature | Capsule CRM | Keap |
|---|---|---|
| 24/7 Chat Support | ||
| Dedicated Customer Success Manager | ||
| U.S.-based Phone Support |
Task Management (5 vs 3)
| Feature | Capsule CRM | Keap |
|---|---|---|
| Calendar View | ||
| My Day | ||
| Repeating Tasks | ||
| Subscribe to Calendar | ||
| Task Management | ||
| Task Reminder Emails | ||
| Tasks | ||
| Tasks & Calendar |
Text Marketing (0 vs 4)
| Feature | Capsule CRM | Keap |
|---|---|---|
| 1:1 Text Messages | ||
| Automated Text Messaging | ||
| Text Message Broadcasts | ||
| Text Message Reply Handling |
Unique Features
Only in Capsule CRM (59)
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Full Text Search
Import Contacts
Custom Activity Types
Custom Branding
+ 39 more unique features
Only in Keap (58)
Custom User Roles, Groups & Permissions
Default User Roles
AI Automation Assistant
AI Content Assistant
Automation History
Billing Automation
Credit Card Expiration Reminders
Internal Forms
Pipeline Automation
Invoices
Dedicated Business Phone Line
Keap Community
Company Records
Contact Lists, Filters, and Saved Searches
Contact Segmentation (Tags)
Lists
Merge Duplicate Contacts
Notes
Keap Academy
API & Webhooks
+ 38 more unique features
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