Capsule CRM vs Freshsales
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Capsule CRM offers more features (62 vs 9) and more integrations (14 vs 8). Starting price: Capsule CRM at Free vs Freshsales at $12/mo. Capsule CRM has 61 unique features while Freshsales has 8 unique features, with 1 features in common.
| Capsule CRM | Freshsales | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 62 | 9 |
| AI-Powered Features | 4 | 2 |
| Starting Price | Free | $12/mo |
| Pricing Tiers | 5 | 4 |
| Integrations | 14 | 8 |
| Shared Features | 1 | |
| Shared Integrations | 2 | |
| Data Quality | 95% | 80% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | Capsule CRM | Freshsales |
|---|---|---|
| AI Business Enrichment | ||
| AI Contact Enrichment | ||
| AI Pipeline Generator | ||
| AI Summaries |
Automation (5 vs 1)
| Feature | Capsule CRM | Freshsales |
|---|---|---|
| Automated Sales Sequences | ||
| Marketing Automation | ||
| Project Automation | ||
| Sales Automation | ||
| Task Automation | ||
| Workflow Automations |
Connectivity (5 vs 0)
| Feature | Capsule CRM | Freshsales |
|---|---|---|
| API Access | ||
| Premium Integrations | ||
| Website Form Lead Capture | ||
| Zapier Integration | ||
| iOS & Android Mobile App |
Contact Management (5 vs 0)
| Feature | Capsule CRM | Freshsales |
|---|---|---|
| Attach Files | ||
| Auto-enriched Profiles | ||
| Contact Management | ||
| Full Text Search | ||
| Import Contacts |
Core (0 vs 5)
| Feature | Capsule CRM | Freshsales |
|---|---|---|
| Activity Management | ||
| Contact Management | ||
| Customizable Sales Pipeline | ||
| Deal Management | ||
| Lead Management |
Customization (9 vs 0)
| Feature | Capsule CRM | Freshsales |
|---|---|---|
| Custom Activity Types | ||
| Custom Branding | ||
| Custom Fields | ||
| Custom Lists | ||
| Custom Lost Reasons | ||
| Custom Milestones | ||
| Custom Tags | ||
| Custom Titles | ||
| Mail Drop Box |
Email Tools (5 vs 0)
| Feature | Capsule CRM | Freshsales |
|---|---|---|
| Email Sending | ||
| Email Templates | ||
| Gmail Integration | ||
| Outlook Integration | ||
| Shared Inbox |
Integration (0 vs 1)
| Feature | Capsule CRM | Freshsales |
|---|---|---|
| Integration with 3rd party apps |
Project Management (1 vs 0)
| Feature | Capsule CRM | Freshsales |
|---|---|---|
| Multiple Project Boards |
Reporting (8 vs 2)
| Feature | Capsule CRM | Freshsales |
|---|---|---|
| Activity Reporting | ||
| Advanced Sales Reporting | ||
| Advanced Sales Reports | ||
| Export Reports | ||
| Google Data Studio | ||
| Report Filtering | ||
| Reporting Dashboards | ||
| Reporting and Analytics | ||
| Sales Analytics | ||
| Sales Forecasting |
Sales Tools (6 vs 0)
| Feature | Capsule CRM | Freshsales |
|---|---|---|
| Currency Support | ||
| Kanban Visual Pipeline | ||
| Multiple Sales Pipelines | ||
| Opportunity Filtering | ||
| Pipeline Dashboard | ||
| Sales Pipeline |
Security & Permissions (9 vs 0)
| Feature | Capsule CRM | Freshsales |
|---|---|---|
| Data Export | ||
| GDPR Compliance | ||
| Google Workspace Single Sign-On | ||
| Microsoft 365 Single Sign-On | ||
| Restore Deleted Records | ||
| Restrict Access to Records | ||
| Team & Access Controls | ||
| Two-factor Authentication | ||
| User Roles |
Task Management (5 vs 0)
| Feature | Capsule CRM | Freshsales |
|---|---|---|
| Calendar View | ||
| Repeating Tasks | ||
| Subscribe to Calendar | ||
| Task Reminder Emails | ||
| Tasks & Calendar |
Unique Features
Only in Capsule CRM (61)
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Full Text Search
Import Contacts
Custom Activity Types
Custom Branding
+ 41 more unique features
Only in Freshsales (8)
Automated Sales Sequences
Activity Management
Customizable Sales Pipeline
Deal Management
Lead Management
Integration with 3rd party apps
Reporting and Analytics
Sales Forecasting
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