Capsule CRM vs Follow Up Boss
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Capsule CRM offers more features (62 vs 60) and more integrations (14 vs 10). Starting price: Capsule CRM at Free vs Follow Up Boss at $69/mo. Capsule CRM has 62 unique features while Follow Up Boss has 60 unique features, with 0 features in common.
| Capsule CRM | Follow Up Boss | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 62 | 60 |
| AI-Powered Features | 4 | 5 |
| Starting Price | Free | $69/mo |
| Pricing Tiers | 5 | 3 |
| Integrations | 14 | 10 |
| Shared Features | 0 | |
| Shared Integrations | 3 | |
| Data Quality | 95% | 95% |
Feature Comparison by Category
AI (4 vs 5)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| AI Business Enrichment | ||
| AI Contact Enrichment | ||
| AI Pipeline Generator | ||
| AI Summaries | ||
| FUB AI | ||
| Predictive Lead Prioritization | ||
| Smart Messages | ||
| Smart Summaries | ||
| Suggested Tasks |
Alerts (0 vs 1)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Lead and Activity Notifications |
Analytics (0 vs 1)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Email Open & Click Tracking |
Automation (5 vs 7)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Action Plan Sharing Library | ||
| Action Plans | ||
| Advanced Lead Distribution | ||
| Automated Task Assignment | ||
| Automatic Call Logging | ||
| First to Claim Lead Distribution | ||
| Lead Distribution | ||
| Marketing Automation | ||
| Project Automation | ||
| Sales Automation | ||
| Task Automation | ||
| Workflow Automations |
Collaboration (0 vs 6)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Collaborate with Lenders | ||
| Collaborators | ||
| Mentions | ||
| Shared Inboxes/Ring Groups | ||
| Team Collaboration | ||
| Team Inboxes |
Communication (0 vs 11)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Batch Emailing | ||
| Call Recordings | ||
| Call Transferring | ||
| Calling Feature | ||
| Company Number for Texting | ||
| Email & Text Templates | ||
| Individual Agent Numbers | ||
| Instant Text | ||
| Integrated Dialer | ||
| Two-Way Texting | ||
| Unlimited Calling & Texting |
Connectivity (5 vs 0)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| API Access | ||
| Premium Integrations | ||
| Website Form Lead Capture | ||
| Zapier Integration | ||
| iOS & Android Mobile App |
Contact Management (5 vs 0)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Attach Files | ||
| Auto-enriched Profiles | ||
| Contact Management | ||
| Full Text Search | ||
| Import Contacts |
Core (0 vs 2)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Lead Management | ||
| Mobile App |
Customization (9 vs 0)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Custom Activity Types | ||
| Custom Branding | ||
| Custom Fields | ||
| Custom Lists | ||
| Custom Lost Reasons | ||
| Custom Milestones | ||
| Custom Tags | ||
| Custom Titles | ||
| Mail Drop Box |
Email Tools (5 vs 0)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Email Sending | ||
| Email Templates | ||
| Gmail Integration | ||
| Outlook Integration | ||
| Shared Inbox |
Engagement (0 vs 1)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Automated Drip Engagement |
Integration (0 vs 6)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Automatically Import Leads | ||
| Calendar Sync | ||
| Import Database from Any CRM | ||
| Lead Source Connections | ||
| Open Platform | ||
| Two-Way Email Sync |
Lead Management (0 vs 1)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Manually Add Leads |
Organization (0 vs 6)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Calendar Appointments | ||
| Daily Hotsheet | ||
| Deal Tracking | ||
| File Storage | ||
| Smart Lists | ||
| Teams Within Teams |
Project Management (1 vs 0)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Multiple Project Boards |
Reporting (8 vs 4)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Activity Reporting | ||
| Advanced Reporting | ||
| Advanced Sales Reporting | ||
| Advanced Sales Reports | ||
| Agent Activity Reporting | ||
| Call Reporting | ||
| Export Reports | ||
| Google Data Studio | ||
| Lead Source Reporting | ||
| Report Filtering | ||
| Reporting Dashboards | ||
| Sales Analytics |
Sales Tools (6 vs 0)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Currency Support | ||
| Kanban Visual Pipeline | ||
| Multiple Sales Pipelines | ||
| Opportunity Filtering | ||
| Pipeline Dashboard | ||
| Sales Pipeline |
Security & Permissions (9 vs 0)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Data Export | ||
| GDPR Compliance | ||
| Google Workspace Single Sign-On | ||
| Microsoft 365 Single Sign-On | ||
| Restore Deleted Records | ||
| Restrict Access to Records | ||
| Team & Access Controls | ||
| Two-factor Authentication | ||
| User Roles |
Support (0 vs 9)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| 24/7 Phone & Email Support | ||
| Dedicated Success Manager | ||
| Enhanced Onboarding | ||
| Enhanced Support & Training | ||
| Help Connecting Lead Sources | ||
| Help Importing Contacts | ||
| Personalized Onboarding | ||
| Priority Support | ||
| Setup & Training |
Task Management (5 vs 0)
| Feature | Capsule CRM | Follow Up Boss |
|---|---|---|
| Calendar View | ||
| Repeating Tasks | ||
| Subscribe to Calendar | ||
| Task Reminder Emails | ||
| Tasks & Calendar |
Unique Features
Only in Capsule CRM (62)
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Contact Management
Full Text Search
Import Contacts
Custom Activity Types
+ 42 more unique features
Only in Follow Up Boss (60)
FUB AI
Predictive Lead Prioritization
Smart Messages
Smart Summaries
Suggested Tasks
Lead and Activity Notifications
Email Open & Click Tracking
Action Plan Sharing Library
Action Plans
Advanced Lead Distribution
Automated Task Assignment
Automatic Call Logging
First to Claim Lead Distribution
Lead Distribution
Collaborate with Lenders
Collaborators
Mentions
Shared Inboxes/Ring Groups
Team Collaboration
Team Inboxes
+ 40 more unique features
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