Capsule CRM vs Copper
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Capsule CRM offers more features (62 vs 61) and fewer integrations (14 vs 18). Starting price: Capsule CRM at Free vs Copper at $12/mo. Capsule CRM has 59 unique features while Copper has 58 unique features, with 3 features in common.
| Capsule CRM | Copper | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 62 | 61 |
| AI-Powered Features | 4 | 5 |
| Starting Price | Free | $12/mo |
| Pricing Tiers | 5 | 4 |
| Integrations | 14 | 18 |
| Shared Features | 3 | |
| Shared Integrations | 6 | |
| Data Quality | 95% | 95% |
Feature Comparison by Category
AI (4 vs 3)
| Feature | Capsule CRM | Copper |
|---|---|---|
| AI Business Enrichment | ||
| AI Contact Enrichment | ||
| AI Email Re-writer | ||
| AI Email Template Generator | ||
| AI Pipeline Generator | ||
| AI Summaries | ||
| Contact & Teammate Suggestions |
Admin (0 vs 5)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Data Import & Export | ||
| Multi-currency | ||
| Sign in with Google | ||
| Single Sign-On (Okta) | ||
| Team Permissions |
Automation (5 vs 4)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Feedback Requests | ||
| Marketing Automation | ||
| Pipeline Automations | ||
| Project Automation | ||
| Sales Automation | ||
| Task & Workflow Automation | ||
| Task Automation | ||
| Workflow Automation | ||
| Workflow Automations |
Collaboration (0 vs 3)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Activity Feed | ||
| Global Activity Feed | ||
| Team Collaboration |
Communication (0 vs 1)
| Feature | Capsule CRM | Copper |
|---|---|---|
| SMS Logging |
Connectivity (5 vs 0)
| Feature | Capsule CRM | Copper |
|---|---|---|
| API Access | ||
| Premium Integrations | ||
| Website Form Lead Capture | ||
| Zapier Integration | ||
| iOS & Android Mobile App |
Contact Management (5 vs 0)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Attach Files | ||
| Auto-enriched Profiles | ||
| Contact Management | ||
| Full Text Search | ||
| Import Contacts |
Customization (9 vs 2)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Custom Activity Types | ||
| Custom Branding | ||
| Custom Fields | ||
| Custom Lists | ||
| Custom Lost Reasons | ||
| Custom Milestones | ||
| Custom Tags | ||
| Custom Titles | ||
| Mail Drop Box | ||
| Remove Copper Branding |
Data Management (0 vs 1)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Contact Enrichment |
Document Management (0 vs 2)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Contracts & Proposals | ||
| File Uploading |
Email Marketing (0 vs 8)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Bulk Email | ||
| Email Automation | ||
| Email Click Tracking | ||
| Email Open Tracking | ||
| Email Series | ||
| Email Series & Automation | ||
| Email Templates & Merge Fields | ||
| Rekindle Emails |
Email Tools (5 vs 0)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Email Sending | ||
| Email Templates | ||
| Gmail Integration | ||
| Outlook Integration | ||
| Shared Inbox |
Integration (0 vs 10)
| Feature | Capsule CRM | Copper |
|---|---|---|
| API & Embedded Integration SDK | ||
| Chrome Extension | ||
| Gmail Integration | ||
| Google Calendar Sync | ||
| Google Contact Sync | ||
| Google Drive Integration | ||
| Google Sheets & Looker Studio Integration | ||
| Google Workspace Integration | ||
| LinkedIn Integration | ||
| Zapier Integration |
Lead Generation (0 vs 3)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Business Card Scanning | ||
| Contact Forms |
Mobile (0 vs 1)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Mobile App |
Productivity (0 vs 2)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Notes, Activities & Tasks | ||
| Reminders |
Project Management (1 vs 3)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Customizable Project Pipelines | ||
| Multiple Project Boards | ||
| Project Management | ||
| Project Pipeline Templates |
Reporting (8 vs 5)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Activity Report | ||
| Activity Reporting | ||
| Advanced Sales Reporting | ||
| Advanced Sales Reports | ||
| Custom Reports | ||
| Export Reports | ||
| Google Data Studio | ||
| Pipeline Reports | ||
| Report Filtering | ||
| Reporting | ||
| Reporting Dashboards | ||
| Revenue Tracking | ||
| Sales Analytics |
Sales Management (0 vs 4)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Customizable Sales Pipelines | ||
| Deal Management | ||
| Sales Pipeline Templates | ||
| Sales Pipelines |
Sales Tools (6 vs 0)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Currency Support | ||
| Kanban Visual Pipeline | ||
| Multiple Sales Pipelines | ||
| Opportunity Filtering | ||
| Pipeline Dashboard | ||
| Sales Pipeline |
Security & Permissions (9 vs 0)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Data Export | ||
| GDPR Compliance | ||
| Google Workspace Single Sign-On | ||
| Microsoft 365 Single Sign-On | ||
| Restore Deleted Records | ||
| Restrict Access to Records | ||
| Team & Access Controls | ||
| Two-factor Authentication | ||
| User Roles |
Support (0 vs 2)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Personal Onboarding | ||
| Premium Support |
Task Management (5 vs 1)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Calendar View | ||
| Repeating Tasks | ||
| Subscribe to Calendar | ||
| Task Reminder Emails | ||
| Tasks | ||
| Tasks & Calendar |
Templates (0 vs 1)
| Feature | Capsule CRM | Copper |
|---|---|---|
| Templates |
Unique Features
Only in Capsule CRM (59)
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Attach Files
Auto-enriched Profiles
Contact Management
Full Text Search
Import Contacts
Custom Activity Types
Custom Branding
+ 39 more unique features
Only in Copper (58)
Data Import & Export
Multi-currency
Sign in with Google
Single Sign-On (Okta)
Team Permissions
AI Email Re-writer
AI Email Template Generator
Contact & Teammate Suggestions
Feedback Requests
Pipeline Automations
Task & Workflow Automation
Workflow Automation
Activity Feed
Global Activity Feed
Team Collaboration
SMS Logging
Remove Copper Branding
Contact Enrichment
Contracts & Proposals
File Uploading
+ 38 more unique features
Want to build your own alternative to Capsule CRM or Copper?
Analyze it with Reap