Capsule CRM vs Concord
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Capsule CRM offers more features (62 vs 47) and fewer integrations (14 vs 30). Starting price: Capsule CRM at Free vs Concord at $39/mo. Capsule CRM has 56 unique features while Concord has 41 unique features, with 6 features in common.
| Capsule CRM | Concord | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 62 | 47 |
| AI-Powered Features | 4 | 5 |
| Starting Price | Free | $39/mo |
| Pricing Tiers | 5 | 4 |
| Integrations | 14 | 30 |
| Shared Features | 6 | |
| Shared Integrations | 5 | |
| Data Quality | 95% | 73% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | Capsule CRM | Concord |
|---|---|---|
| AI Business Enrichment | ||
| AI Contact Enrichment | ||
| AI Pipeline Generator | ||
| AI Summaries |
Analytics (0 vs 6)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Activity Timeline | ||
| Dashboard Widgets | ||
| Pipeline Analytics | ||
| Reports & Analytics | ||
| Sales Forecasting | ||
| Smart Insights |
Automation (5 vs 1)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Marketing Automation | ||
| Project Automation | ||
| Sales Automation | ||
| Task Automation | ||
| Workflow Automation | ||
| Workflow Automations |
Communication (0 vs 3)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Call Logging | ||
| Email Integration | ||
| Team Collaboration |
Connectivity (5 vs 0)
| Feature | Capsule CRM | Concord |
|---|---|---|
| API Access | ||
| Premium Integrations | ||
| Website Form Lead Capture | ||
| Zapier Integration | ||
| iOS & Android Mobile App |
Contact Management (5 vs 0)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Attach Files | ||
| Auto-enriched Profiles | ||
| Contact Management | ||
| Full Text Search | ||
| Import Contacts |
Core (0 vs 4)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Company Profiles | ||
| Contact Birthday Tracking | ||
| Contact Management | ||
| Notes & Documents |
Customization (9 vs 2)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Custom Activity Types | ||
| Custom Branding | ||
| Custom Fields | ||
| Custom Lists | ||
| Custom Lost Reasons | ||
| Custom Milestones | ||
| Custom Tags | ||
| Custom Themes | ||
| Custom Titles | ||
| Mail Drop Box |
Data (0 vs 4)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Contact Deduplication | ||
| Contact Import from Email | ||
| Data Import/Export | ||
| Document Management |
Email Tools (5 vs 0)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Email Sending | ||
| Email Templates | ||
| Gmail Integration | ||
| Outlook Integration | ||
| Shared Inbox |
Integration (0 vs 3)
| Feature | Capsule CRM | Concord |
|---|---|---|
| API Access | ||
| Self-Hosted Deployment | ||
| Social Media Integration |
Marketing (0 vs 2)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Email Sequences | ||
| Email Template Builder |
Mobile (0 vs 1)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Mobile App |
Productivity (0 vs 7)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Activity Reminders | ||
| Advanced Search | ||
| Bulk Actions | ||
| Calendar View | ||
| Kanban Board | ||
| Notification Rules | ||
| Task Management |
Project Management (1 vs 0)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Multiple Project Boards |
Reporting (8 vs 0)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Activity Reporting | ||
| Advanced Sales Reporting | ||
| Advanced Sales Reports | ||
| Export Reports | ||
| Google Data Studio | ||
| Report Filtering | ||
| Reporting Dashboards | ||
| Sales Analytics |
Sales (0 vs 8)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Activity Tracking | ||
| Contact Segmentation | ||
| Deal Pipeline | ||
| Deal Templates | ||
| Lead Scoring | ||
| Multi-Currency Support | ||
| Recurring Deals | ||
| Territory Management |
Sales Tools (6 vs 0)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Currency Support | ||
| Kanban Visual Pipeline | ||
| Multiple Sales Pipelines | ||
| Opportunity Filtering | ||
| Pipeline Dashboard | ||
| Sales Pipeline |
Security (0 vs 6)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Audit Log | ||
| Backup & Recovery | ||
| GDPR Compliance | ||
| SSO Integration | ||
| Two-Factor Authentication | ||
| User Roles & Permissions |
Security & Permissions (9 vs 0)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Data Export | ||
| GDPR Compliance | ||
| Google Workspace Single Sign-On | ||
| Microsoft 365 Single Sign-On | ||
| Restore Deleted Records | ||
| Restrict Access to Records | ||
| Team & Access Controls | ||
| Two-factor Authentication | ||
| User Roles |
Task Management (5 vs 0)
| Feature | Capsule CRM | Concord |
|---|---|---|
| Calendar View | ||
| Repeating Tasks | ||
| Subscribe to Calendar | ||
| Task Reminder Emails | ||
| Tasks & Calendar |
Unique Features
Only in Capsule CRM (56)
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Full Text Search
Import Contacts
Custom Activity Types
Custom Branding
Custom Lists
+ 36 more unique features
Only in Concord (41)
Activity Timeline
Dashboard Widgets
Pipeline Analytics
Reports & Analytics
Sales Forecasting
Smart Insights
Workflow Automation
Call Logging
Email Integration
Team Collaboration
Company Profiles
Contact Birthday Tracking
Notes & Documents
Custom Themes
Contact Deduplication
Contact Import from Email
Data Import/Export
Document Management
Self-Hosted Deployment
Social Media Integration
+ 21 more unique features
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