Capsule CRM vs CiviCRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Capsule CRM offers more features (62 vs 12) and more integrations (14 vs 4). Both start at Free. Capsule CRM has 61 unique features while CiviCRM has 11 unique features, with 1 features in common.
| Capsule CRM | CiviCRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 62 | 12 |
| AI-Powered Features | 4 | 0 |
| Starting Price | Free | Free |
| Pricing Tiers | 5 | 4 |
| Integrations | 14 | 4 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 60% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| AI Business Enrichment | ||
| AI Contact Enrichment | ||
| AI Pipeline Generator | ||
| AI Summaries |
Automation (5 vs 0)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| Marketing Automation | ||
| Project Automation | ||
| Sales Automation | ||
| Task Automation | ||
| Workflow Automations |
Case Management (0 vs 1)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| Case Management |
Communications (0 vs 1)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| Constituent Communications |
Connectivity (5 vs 0)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| API Access | ||
| Premium Integrations | ||
| Website Form Lead Capture | ||
| Zapier Integration | ||
| iOS & Android Mobile App |
Contact Management (5 vs 0)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| Attach Files | ||
| Auto-enriched Profiles | ||
| Contact Management | ||
| Full Text Search | ||
| Import Contacts |
Core CRM (0 vs 1)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| Contact Management |
Customization (9 vs 0)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| Custom Activity Types | ||
| Custom Branding | ||
| Custom Fields | ||
| Custom Lists | ||
| Custom Lost Reasons | ||
| Custom Milestones | ||
| Custom Tags | ||
| Custom Titles | ||
| Mail Drop Box |
Data Management (0 vs 1)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| Bulk Data Updates |
Email Marketing (0 vs 1)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| CiviMail |
Email Tools (5 vs 0)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| Email Sending | ||
| Email Templates | ||
| Gmail Integration | ||
| Outlook Integration | ||
| Shared Inbox |
Events (0 vs 1)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| Event Management |
Fundraising (0 vs 3)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| Contribution Pages | ||
| Donor Base Management | ||
| Peer to Peer Fundraising |
Membership (0 vs 1)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| Membership Management |
Messaging (0 vs 1)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| Bulk Messaging |
Project Management (1 vs 0)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| Multiple Project Boards |
Reporting (8 vs 1)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| Activity Reporting | ||
| Advanced Sales Reporting | ||
| Advanced Sales Reports | ||
| Detailed Reporting | ||
| Export Reports | ||
| Google Data Studio | ||
| Report Filtering | ||
| Reporting Dashboards | ||
| Sales Analytics |
Sales Tools (6 vs 0)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| Currency Support | ||
| Kanban Visual Pipeline | ||
| Multiple Sales Pipelines | ||
| Opportunity Filtering | ||
| Pipeline Dashboard | ||
| Sales Pipeline |
Security & Permissions (9 vs 0)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| Data Export | ||
| GDPR Compliance | ||
| Google Workspace Single Sign-On | ||
| Microsoft 365 Single Sign-On | ||
| Restore Deleted Records | ||
| Restrict Access to Records | ||
| Team & Access Controls | ||
| Two-factor Authentication | ||
| User Roles |
Task Management (5 vs 0)
| Feature | Capsule CRM | CiviCRM |
|---|---|---|
| Calendar View | ||
| Repeating Tasks | ||
| Subscribe to Calendar | ||
| Task Reminder Emails | ||
| Tasks & Calendar |
Unique Features
Only in Capsule CRM (61)
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Full Text Search
Import Contacts
Custom Activity Types
Custom Branding
+ 41 more unique features
Only in CiviCRM (11)
Case Management
Constituent Communications
Bulk Data Updates
CiviMail
Event Management
Contribution Pages
Donor Base Management
Peer to Peer Fundraising
Membership Management
Bulk Messaging
Detailed Reporting
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