Capsule CRM vs CDK Global
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Capsule CRM offers more features (62 vs 16) and more integrations (14 vs 0). Starting price: Capsule CRM at Free vs CDK Global at Contact Sales. Capsule CRM has 62 unique features while CDK Global has 16 unique features, with 0 features in common.
| Capsule CRM | CDK Global | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 62 | 16 |
| AI-Powered Features | 4 | 1 |
| Starting Price | Free | Contact Sales |
| Pricing Tiers | 5 | 0 |
| Integrations | 14 | 0 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 40% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| AI Business Enrichment | ||
| AI Contact Enrichment | ||
| AI Pipeline Generator | ||
| AI Summaries |
Analytics (0 vs 7)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| CDK Affordability Tracker | ||
| CDK Ease of Purchase Score | ||
| CDK Friction Points Study | ||
| Customer Data Platform (CDP) | ||
| Intelligence | ||
| Intelligence Suite | ||
| Intelligence Suite Pro |
Automation (5 vs 0)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| Marketing Automation | ||
| Project Automation | ||
| Sales Automation | ||
| Task Automation | ||
| Workflow Automations |
CRM (0 vs 1)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| Customer Relationship Management (CRM) |
Connectivity (5 vs 0)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| API Access | ||
| Premium Integrations | ||
| Website Form Lead Capture | ||
| Zapier Integration | ||
| iOS & Android Mobile App |
Contact Management (5 vs 0)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| Attach Files | ||
| Auto-enriched Profiles | ||
| Contact Management | ||
| Full Text Search | ||
| Import Contacts |
Customization (9 vs 0)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| Custom Activity Types | ||
| Custom Branding | ||
| Custom Fields | ||
| Custom Lists | ||
| Custom Lost Reasons | ||
| Custom Milestones | ||
| Custom Tags | ||
| Custom Titles | ||
| Mail Drop Box |
Email Tools (5 vs 0)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| Email Sending | ||
| Email Templates | ||
| Gmail Integration | ||
| Outlook Integration | ||
| Shared Inbox |
Infrastructure (0 vs 1)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| Network & Communication Services |
Inventory Management (0 vs 1)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| Vehicle Inventory Suite |
Operations (0 vs 1)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| Dealer Management System (DMS) |
Platform (0 vs 2)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| CDK Modern Retail Suite | ||
| Dealership Xperience Platform |
Project Management (1 vs 0)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| Multiple Project Boards |
Reporting (8 vs 0)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| Activity Reporting | ||
| Advanced Sales Reporting | ||
| Advanced Sales Reports | ||
| Export Reports | ||
| Google Data Studio | ||
| Report Filtering | ||
| Reporting Dashboards | ||
| Sales Analytics |
Sales (0 vs 2)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| Digital Retail | ||
| Finance & Insurance (F&I) |
Sales Tools (6 vs 0)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| Currency Support | ||
| Kanban Visual Pipeline | ||
| Multiple Sales Pipelines | ||
| Opportunity Filtering | ||
| Pipeline Dashboard | ||
| Sales Pipeline |
Security & Permissions (9 vs 0)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| Data Export | ||
| GDPR Compliance | ||
| Google Workspace Single Sign-On | ||
| Microsoft 365 Single Sign-On | ||
| Restore Deleted Records | ||
| Restrict Access to Records | ||
| Team & Access Controls | ||
| Two-factor Authentication | ||
| User Roles |
Service (0 vs 1)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| Fixed Operations |
Task Management (5 vs 0)
| Feature | Capsule CRM | CDK Global |
|---|---|---|
| Calendar View | ||
| Repeating Tasks | ||
| Subscribe to Calendar | ||
| Task Reminder Emails | ||
| Tasks & Calendar |
Unique Features
Only in Capsule CRM (62)
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Contact Management
Full Text Search
Import Contacts
Custom Activity Types
+ 42 more unique features
Only in CDK Global (16)
CDK Affordability Tracker
CDK Ease of Purchase Score
CDK Friction Points Study
Customer Data Platform (CDP)
Intelligence
Intelligence Suite
Intelligence Suite Pro
Customer Relationship Management (CRM)
Network & Communication Services
Vehicle Inventory Suite
Dealer Management System (DMS)
CDK Modern Retail Suite
Dealership Xperience Platform
Digital Retail
Finance & Insurance (F&I)
Fixed Operations
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