Broadly vs Freshsales
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Broadly offers fewer features (35 vs 75) and more integrations (17 vs 10). Starting price: Broadly at $59/mo vs Freshsales at $9/mo. Broadly has 35 unique features while Freshsales has 75 unique features, with 0 features in common.
| Broadly | Freshsales | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 35 | 75 |
| AI-Powered Features | 13 | 11 |
| Starting Price | $59/mo | $9/mo |
| Pricing Tiers | 10 | 4 |
| Integrations | 17 | 10 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 85% | 95% |
Feature Comparison by Category
AI (11 vs 11)
| Feature | Broadly | Freshsales |
|---|---|---|
| AI Chat Receptionist | ||
| AI Content Writer | ||
| AI Reputation Specialist - Review Requests | ||
| AI Reputation Specialist - Review Responses | ||
| AI Review Responses | ||
| AI SEO Expert | ||
| AI Sales Assistant | ||
| AI Salesperson | ||
| AI Voice Receptionist | ||
| AI-Generated Social Content | ||
| AI-Powered Web Chat | ||
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy |
Analytics (1 vs 6)
| Feature | Broadly | Freshsales |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Net Promoter Score | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (0 vs 5)
| Feature | Broadly | Freshsales |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Basic Workflows | ||
| Sales Sequences | ||
| Workflows for Custom Modules |
CRM (1 vs 0)
| Feature | Broadly | Freshsales |
|---|---|---|
| CRM |
Communication (0 vs 11)
| Feature | Broadly | Freshsales |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Internal Notifications | ||
| Phone Integration | ||
| SMS Integration | ||
| WhatsApp Business Integration |
Communications (3 vs 0)
| Feature | Broadly | Freshsales |
|---|---|---|
| Missed Call Text-Back | ||
| Multi-Channel Inbox | ||
| SMS Text Messaging |
Compliance (1 vs 0)
| Feature | Broadly | Freshsales |
|---|---|---|
| AudioEye ADA Compliance |
Context (0 vs 5)
| Feature | Broadly | Freshsales |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Customization (0 vs 11)
| Feature | Broadly | Freshsales |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Integrations (0 vs 3)
| Feature | Broadly | Freshsales |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Webhooks |
Marketing (1 vs 0)
| Feature | Broadly | Freshsales |
|---|---|---|
| Email & Text Campaigns |
Marketing Automation (0 vs 7)
| Feature | Broadly | Freshsales |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Mobile (0 vs 7)
| Feature | Broadly | Freshsales |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Payments (1 vs 0)
| Feature | Broadly | Freshsales |
|---|---|---|
| Payments |
Pipeline Management (0 vs 7)
| Feature | Broadly | Freshsales |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (0 vs 2)
| Feature | Broadly | Freshsales |
|---|---|---|
| CPQ License | ||
| Task Management |
Reporting (1 vs 0)
| Feature | Broadly | Freshsales |
|---|---|---|
| Digital Ad Reporting |
Reputation (3 vs 0)
| Feature | Broadly | Freshsales |
|---|---|---|
| Automated Review Requests | ||
| Review Highlights Widget | ||
| Review Monitoring |
SEO (5 vs 0)
| Feature | Broadly | Freshsales |
|---|---|---|
| Backlink Management | ||
| Citation Builder | ||
| Listings Sync | ||
| Local Search Grid | ||
| SEO Blog Posts |
Scheduling (1 vs 0)
| Feature | Broadly | Freshsales |
|---|---|---|
| Appointment & Meeting Scheduler |
Services (5 vs 0)
| Feature | Broadly | Freshsales |
|---|---|---|
| AI Receptionist Setup | ||
| Google Business Profile Verification & Claim | ||
| Review Requesting & Responses | ||
| Search Engine Optimization Service | ||
| Social Media Management Service |
Social Media (1 vs 0)
| Feature | Broadly | Freshsales |
|---|---|---|
| Social Media Manager |
Unique Features
Only in Broadly (35)
AI Chat Receptionist
AI Content Writer
AI Reputation Specialist - Review Requests
AI Reputation Specialist - Review Responses
AI Review Responses
AI Sales Assistant
AI Salesperson
AI SEO Expert
AI Voice Receptionist
AI-Generated Social Content
AI-Powered Web Chat
Net Promoter Score
Missed Call Text-Back
Multi-Channel Inbox
SMS Text Messaging
AudioEye ADA Compliance
CRM
Email & Text Campaigns
Payments
Digital Ad Reporting
+ 15 more unique features
Only in Freshsales (75)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 55 more unique features
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