Brandfolder vs Vivantio
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Brandfolder offers fewer features (79 vs 98) and more integrations (10 vs 4). Starting price: Brandfolder at Contact Sales vs Vivantio at $49/mo. Brandfolder has 78 unique features while Vivantio has 97 unique features, with 1 features in common.
| Brandfolder | Vivantio | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 79 | 98 |
| AI-Powered Features | 8 | 10 |
| Starting Price | Contact Sales | $49/mo |
| Pricing Tiers | 2 | 1 |
| Integrations | 10 | 4 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 90% |
Feature Comparison by Category
AI (0 vs 7)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| AI Assist | ||
| AI Enrich | ||
| AI Evolve | ||
| AI Knowledge Search | ||
| AI Sentiment Analysis | ||
| AI Summarization | ||
| AI Text Editor |
Administration (2 vs 0)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Finer Organizational Controls | ||
| User Management |
Analytics (4 vs 0)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Asset Analytics | ||
| Brandfolder & Collection Analytics | ||
| Insights Data Connector | ||
| User Insights |
Asset Management (0 vs 10)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Advanced Asset Management | ||
| Asset Auditing | ||
| Asset Discovery | ||
| Asset Federation | ||
| Asset Management / CMDB | ||
| Asset Relationships | ||
| Asset Ticket History | ||
| Asset Types and Categorization | ||
| Customizable Asset Layout | ||
| Impact Maps |
Automation (2 vs 12)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Asset Automation | ||
| Dynamic Assignment | ||
| Email to Ticket | ||
| Follow-the-Sun Routing | ||
| Metadata Conversions | ||
| Note Templates | ||
| Round Robin Assignment | ||
| Routing Rules | ||
| Sender Tracking | ||
| Skills-based Routing | ||
| Smart Actions | ||
| Template Action Types | ||
| Ticket Templates | ||
| Workflow Designer |
Branding (3 vs 0)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Enterprise-Level Branding | ||
| Vanity URL | ||
| White Labeling |
CRM (0 vs 5)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Client Alerts | ||
| Client Categories | ||
| Client Highlight Rules | ||
| Client Management / CRM | ||
| Client SLAs |
Collaboration (4 vs 0)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Comments & Annotations | ||
| Templating | ||
| Workflow | ||
| Workspace |
Communication (0 vs 5)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Email Signatures | ||
| Email Templates | ||
| Email Themes | ||
| Review / Reply / Forward | ||
| Rich Text History & Notes |
Configuration (0 vs 3)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Email to Ticket Sender Rules | ||
| Out Of Office | ||
| Working Time Plans |
Customer Portal (0 vs 11)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Anonymous SSP Access | ||
| Guided Categories | ||
| HTML & CSS | ||
| Localization | ||
| Page Editor | ||
| Self Service Portal | ||
| Self Service Portal Instances | ||
| Self Service Roles | ||
| Service Catalog | ||
| Theme Editor | ||
| Ticket Deflection |
Customization (0 vs 6)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Cascading Custom Forms and Fields | ||
| Conditional Custom Forms | ||
| Conditional Custom Forms and Fields | ||
| Custom Forms & Fields | ||
| Linked Custom Fields | ||
| Multiline Custom Forms |
Developer (0 vs 2)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| JavaScript Support | ||
| oData Support |
Distribution (8 vs 0)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Embed a Brandfolder | ||
| Embeddable Assets | ||
| Print Contact Sheet | ||
| Request Download | ||
| Send-to-Print | ||
| Share Links | ||
| Smart Asset Embedding | ||
| Web-to-Print |
Edit (6 vs 0)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Advanced Video Editing | ||
| Bulk Asset Editing | ||
| Convert File Formats | ||
| Custom Cropping & Preset Sizes | ||
| Enterprise Creative Tooling | ||
| Resize Attachments |
Feedback (0 vs 3)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| NPS/CSAT Surveys | ||
| Sentiment Surveys | ||
| Surveys |
ITSM (0 vs 2)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| ITSM / ITIL Support | ||
| Service Level Management |
Integration (2 vs 0)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Adobe Creative Suite | ||
| Open API |
Knowledge Base (0 vs 10)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Article Creation on Ticket Closure | ||
| Article Expiry | ||
| Article Templates | ||
| Article Themes | ||
| Customer Knowledge Base Feedback | ||
| Customizable Article Layout | ||
| Knowledge Base | ||
| Knowledge Base Segregation | ||
| Knowledge Management | ||
| Link Tickets to Articles |
Management (7 vs 0)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Bulk Merge | ||
| Bulk Move | ||
| Bulk Tagging | ||
| Bulk Update and Upload | ||
| CSV Metasheets | ||
| Duplicate Detection | ||
| Versioning |
Notifications (1 vs 0)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Notification Center |
Organization (9 vs 0)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Attachments | ||
| Collections | ||
| Controlled Custom Fields | ||
| Labels | ||
| My Boards | ||
| Portals | ||
| Sections | ||
| Sorting | ||
| Thumbnailing |
Reporting (0 vs 14)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| BI Integrations | ||
| Built-in BI | ||
| Customer Portal Reports | ||
| Data Builder | ||
| Live Dashboards | ||
| Managed Data Warehouse | ||
| Quick Reports | ||
| Report Builder | ||
| Report Catalog | ||
| Scheduled Reports | ||
| Self Service Dashboards | ||
| Self Service Reports | ||
| Track Effort | ||
| Wallboards |
Search (9 vs 0)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| AI Image Recognition | ||
| Automatic Metadata Extraction | ||
| Custom & Auto Tagging | ||
| Document Intelligence | ||
| Filtering | ||
| In-Document Search | ||
| Pinned Searches | ||
| Suggested Searching | ||
| Video AI |
Security (10 vs 1)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| 24/7 Antivirus | ||
| Asset Availability Controls | ||
| Collection Expiration | ||
| Everything Stored Securely | ||
| Identity Management | ||
| Multiple IdP | ||
| Public & Private Assets | ||
| Request Access | ||
| Rights Management | ||
| SAML & SSO | ||
| Tighter Asset Permissions |
Storage (2 vs 0)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Cold Storage | ||
| Multiple File Format Support |
Support (6 vs 0)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Asset Curation | ||
| Brandguide | ||
| Community | ||
| Dedicated Account Manager | ||
| Knowledge Base | ||
| Thoughtful Onboarding |
Task Management (0 vs 1)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Task Management |
Ticketing (0 vs 1)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Configurable Ticket Types |
Upload (3 vs 0)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Easy Bulk Upload with Drag & Drop | ||
| FTP Ingest | ||
| Guest Upload |
Vendor Management (0 vs 1)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Third Party Management |
Workflow (1 vs 0)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Asset Approvals |
Workspace (0 vs 4)
| Feature | Brandfolder | Vivantio |
|---|---|---|
| Customizable Columns | ||
| Multi-line Detail Screens | ||
| Personalized Workspaces | ||
| Watch List |
Unique Features
Only in Brandfolder (78)
Finer Organizational Controls
User Management
Asset Analytics
Brandfolder & Collection Analytics
Insights Data Connector
User Insights
Asset Automation
Metadata Conversions
Enterprise-Level Branding
Vanity URL
White Labeling
Comments & Annotations
Templating
Workflow
Workspace
Embed a Brandfolder
Embeddable Assets
Print Contact Sheet
Request Download
Send-to-Print
+ 58 more unique features
Only in Vivantio (97)
AI Assist
AI Enrich
AI Evolve
AI Knowledge Search
AI Sentiment Analysis
AI Summarization
AI Text Editor
Advanced Asset Management
Asset Auditing
Asset Discovery
Asset Federation
Asset Management / CMDB
Asset Relationships
Asset Ticket History
Asset Types and Categorization
Customizable Asset Layout
Impact Maps
Dynamic Assignment
Email to Ticket
Follow-the-Sun Routing
+ 77 more unique features
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