Brandfolder vs ServiceNow
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Brandfolder offers more features (79 vs 40) and fewer integrations (10 vs 26). Starting price: Brandfolder at Contact Sales vs ServiceNow at $65/mo. Brandfolder has 79 unique features while ServiceNow has 40 unique features, with 0 features in common.
| Brandfolder | ServiceNow | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 79 | 40 |
| AI-Powered Features | 8 | 17 |
| Starting Price | Contact Sales | $65/mo |
| Pricing Tiers | 2 | 3 |
| Integrations | 10 | 26 |
| Shared Features | 0 | |
| Shared Integrations | 2 | |
| Data Quality | 95% | 70% |
Feature Comparison by Category
AI & Analytics (0 vs 3)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Now Intelligence | ||
| Predictive Intelligence | ||
| ServiceNow AI |
AI & Automation (0 vs 1)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Virtual Agent |
Administration (2 vs 0)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Finer Organizational Controls | ||
| User Management |
Analytics (4 vs 2)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Asset Analytics | ||
| Brandfolder & Collection Analytics | ||
| Insights Data Connector | ||
| Performance Analytics | ||
| Process Mining | ||
| User Insights |
Automation (2 vs 2)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Asset Automation | ||
| Metadata Conversions | ||
| Robotic Process Automation (RPA) | ||
| Workflow Automation |
Branding (3 vs 0)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Enterprise-Level Branding | ||
| Vanity URL | ||
| White Labeling |
Collaboration (4 vs 0)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Comments & Annotations | ||
| Templating | ||
| Workflow | ||
| Workspace |
Customer Service (0 vs 1)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Customer Service Management |
Distribution (8 vs 0)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Embed a Brandfolder | ||
| Embeddable Assets | ||
| Print Contact Sheet | ||
| Request Download | ||
| Send-to-Print | ||
| Share Links | ||
| Smart Asset Embedding | ||
| Web-to-Print |
Edit (6 vs 0)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Advanced Video Editing | ||
| Bulk Asset Editing | ||
| Convert File Formats | ||
| Custom Cropping & Preset Sizes | ||
| Enterprise Creative Tooling | ||
| Resize Attachments |
Feedback (0 vs 1)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Survey Management |
Field Service (0 vs 2)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Field Service Management | ||
| Territory Management |
Financial Management (0 vs 1)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| IT Financial Management |
Governance (0 vs 1)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Compliance and Governance |
HR Services (0 vs 1)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Employee Service Management |
IT Operations (0 vs 11)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Asset Management | ||
| Business Service Mapping | ||
| Change Management | ||
| Configuration Management Database (CMDB) | ||
| Discovery and Service Mapping | ||
| Event Management | ||
| IT Operations Management | ||
| IT Service Management (ITSM) | ||
| Incident Management | ||
| Problem Management | ||
| Release Management |
Integration (2 vs 1)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| API and Integrations | ||
| Adobe Creative Suite | ||
| Open API |
Knowledge (0 vs 1)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Knowledge Management |
Management (7 vs 0)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Bulk Merge | ||
| Bulk Move | ||
| Bulk Tagging | ||
| Bulk Update and Upload | ||
| CSV Metasheets | ||
| Duplicate Detection | ||
| Versioning |
Mobile (0 vs 1)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Mobile App |
Notifications (1 vs 0)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Notification Center |
Organization (9 vs 0)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Attachments | ||
| Collections | ||
| Controlled Custom Fields | ||
| Labels | ||
| My Boards | ||
| Portals | ||
| Sections | ||
| Sorting | ||
| Thumbnailing |
Platform (0 vs 1)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| App Engine |
Procurement (0 vs 2)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Contract Lifecycle Management | ||
| Procurement |
Project Management (0 vs 1)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Project Portfolio Management |
Quality (0 vs 1)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Quality Management |
Risk Management (0 vs 1)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Vendor Risk Management |
Search (9 vs 0)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| AI Image Recognition | ||
| Automatic Metadata Extraction | ||
| Custom & Auto Tagging | ||
| Document Intelligence | ||
| Filtering | ||
| In-Document Search | ||
| Pinned Searches | ||
| Suggested Searching | ||
| Video AI |
Security (10 vs 1)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| 24/7 Antivirus | ||
| Asset Availability Controls | ||
| Collection Expiration | ||
| Everything Stored Securely | ||
| Identity Management | ||
| Public & Private Assets | ||
| Request Access | ||
| Rights Management | ||
| SAML & SSO | ||
| Security Operations Center (SOC) | ||
| Tighter Asset Permissions |
Service Delivery (0 vs 4)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Demand Management | ||
| Request Management | ||
| Service Catalog | ||
| Service Health |
Storage (2 vs 0)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Cold Storage | ||
| Multiple File Format Support |
Support (6 vs 0)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Asset Curation | ||
| Brandguide | ||
| Community | ||
| Dedicated Account Manager | ||
| Knowledge Base | ||
| Thoughtful Onboarding |
Upload (3 vs 0)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Easy Bulk Upload with Drag & Drop | ||
| FTP Ingest | ||
| Guest Upload |
Workflow (1 vs 0)
| Feature | Brandfolder | ServiceNow |
|---|---|---|
| Asset Approvals |
Unique Features
Only in Brandfolder (79)
Finer Organizational Controls
User Management
Asset Analytics
Brandfolder & Collection Analytics
Insights Data Connector
User Insights
Asset Automation
Metadata Conversions
Enterprise-Level Branding
Vanity URL
White Labeling
Comments & Annotations
Templating
Workflow
Workspace
Embed a Brandfolder
Embeddable Assets
Print Contact Sheet
Request Download
Send-to-Print
+ 59 more unique features
Only in ServiceNow (40)
Now Intelligence
Predictive Intelligence
ServiceNow AI
Virtual Agent
Performance Analytics
Process Mining
Robotic Process Automation (RPA)
Workflow Automation
Customer Service Management
Survey Management
Field Service Management
Territory Management
IT Financial Management
Compliance and Governance
Employee Service Management
API and Integrations
Asset Management
Business Service Mapping
Change Management
Configuration Management Database (CMDB)
+ 20 more unique features
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