BMC Helix vs RemotePC
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
BMC Helix offers fewer features (46 vs 51) and more integrations (30 vs 6). Starting price: BMC Helix at $45/mo vs RemotePC at $0.83/mo. BMC Helix has 44 unique features while RemotePC has 49 unique features, with 2 features in common.
| BMC Helix | RemotePC | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 46 | 51 |
| AI-Powered Features | 18 | 0 |
| Starting Price | $45/mo | $0.83/mo |
| Pricing Tiers | 3 | 6 |
| Integrations | 30 | 6 |
| Shared Features | 2 | |
| Shared Integrations | 1 | |
| Data Quality | 73% | 90% |
Feature Comparison by Category
AI & Automation (4 vs 0)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| AI-Powered Virtual Agent | ||
| Intelligent Automation | ||
| Predictive Incident Prevention | ||
| Smart Assignment |
Access Control (0 vs 3)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Attended Access | ||
| Role-based Access Control | ||
| Schedule Remote Access |
Access Method (0 vs 2)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Access via Web | ||
| RDP Connector |
Analytics (3 vs 0)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Performance Analytics | ||
| Reporting and Dashboards | ||
| Survey and Feedback |
Augmented Reality (0 vs 1)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Vision: AR-powered live video sharing |
Authentication (0 vs 2)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Active Directory / SSO | ||
| Single Sign-On |
Automation (3 vs 0)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Self-Healing IT | ||
| Template Management | ||
| Workflow Automation |
Backup & Recovery (0 vs 3)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Endpoint Cloud Backup | ||
| Google Workspace Backup | ||
| Microsoft Office 365 Backup |
Collaboration (0 vs 2)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Invite To Collaborate | ||
| Whiteboard |
Communication (2 vs 2)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Chat | ||
| Collaboration Tools | ||
| Meeting: Video Conferencing Solution | ||
| Notification Engine |
Compliance (0 vs 1)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Compliance |
Core Access (0 vs 1)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Always-ON Remote Access |
Cross-Platform (0 vs 2)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Linux Remote Access | ||
| Platform Independent Access |
Deployment (0 vs 1)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Deployment |
Display Management (0 vs 2)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Multi-To-Multi Monitor | ||
| Screen Resolution Adjustment |
Display Quality (0 vs 1)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| 4:4:4 Color |
File Management (0 vs 3)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Drag and Drop | ||
| File Transfer | ||
| Remote File Access |
Finance (2 vs 0)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Cloud Cost Management | ||
| Financial Management |
Hardware Integration (0 vs 1)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| USB Device Redirection |
Implementation (1 vs 0)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Data Migration Tools |
Integration (2 vs 1)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| API Management | ||
| Custom Integrations | ||
| NinjaOne Integration |
Media (0 vs 2)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Mic Passthrough | ||
| Play Sound Remotely |
Mobile Support (0 vs 2)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Access Android Devices | ||
| Remote Access via Mobiles |
Monitoring (4 vs 0)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Anomaly Detection | ||
| Digital Experience Monitoring | ||
| Event Management | ||
| Intelligent Alert Management |
Operations (6 vs 0)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Asset Management | ||
| Availability Management | ||
| Capacity Management | ||
| Configuration Management Database | ||
| Discovery and Mapping | ||
| Release Management |
Organization (0 vs 1)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Computer Grouping |
Performance (0 vs 1)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Performance Viewer |
Platform (5 vs 0)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Advanced Search | ||
| Bulk Operations | ||
| Customization Framework | ||
| Mobile Application | ||
| Multi-Tenancy |
Printing (0 vs 1)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Remote Printing |
Privacy (0 vs 1)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Blank Host Screen |
Procurement (2 vs 0)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Contract Management | ||
| Supplier Management |
Recording (0 vs 2)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Record Remote Sessions | ||
| Session Recording |
Reporting (0 vs 1)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Logs and Reports |
Scalability (0 vs 1)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Scalable |
Security (4 vs 1)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Audit Trails | ||
| Compliance Management | ||
| Role-Based Access Control | ||
| Secure Remote Access | ||
| Single Sign-On |
Service Management (8 vs 0)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Change Management | ||
| Demand Management | ||
| Incident Management | ||
| Knowledge Management | ||
| Problem Management | ||
| Request Management | ||
| Service Catalog | ||
| Service Level Management |
Support (0 vs 4)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| 24/7 Live Support | ||
| Email and Chat Support | ||
| HelpDesk: On-demand Remote Support | ||
| Phone Support |
System Management (0 vs 2)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Remote Reboot | ||
| Wake-on-LAN |
User Management (0 vs 4)
| Feature | BMC Helix | RemotePC |
|---|---|---|
| Active Directory Sync | ||
| Create Groups | ||
| Multiple Users into one Computer | ||
| Unlimited User Licenses |
Unique Features
Only in BMC Helix (44)
AI-Powered Virtual Agent
Intelligent Automation
Predictive Incident Prevention
Smart Assignment
Performance Analytics
Reporting and Dashboards
Survey and Feedback
Self-Healing IT
Template Management
Workflow Automation
Collaboration Tools
Notification Engine
Cloud Cost Management
Financial Management
Data Migration Tools
API Management
Custom Integrations
Anomaly Detection
Digital Experience Monitoring
Event Management
+ 24 more unique features
Only in RemotePC (49)
Attended Access
Schedule Remote Access
Access via Web
RDP Connector
Vision: AR-powered live video sharing
Active Directory / SSO
Endpoint Cloud Backup
Google Workspace Backup
Microsoft Office 365 Backup
Invite To Collaborate
Whiteboard
Chat
Meeting: Video Conferencing Solution
Compliance
Always-ON Remote Access
Linux Remote Access
Platform Independent Access
Deployment
Multi-To-Multi Monitor
Screen Resolution Adjustment
+ 29 more unique features
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