Bitrix24 vs Smartling
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Bitrix24 offers fewer features (45 vs 57) and more integrations (30 vs 15). Starting price: Bitrix24 at $39/mo vs Smartling at Contact Sales. Bitrix24 has 45 unique features while Smartling has 57 unique features, with 0 features in common.
| Bitrix24 | Smartling | |
|---|---|---|
| Category | Productivity | Productivity |
| Total Features | 45 | 57 |
| AI-Powered Features | 4 | 10 |
| Starting Price | $39/mo | Contact Sales |
| Pricing Tiers | 5 | 2 |
| Integrations | 30 | 15 |
| Shared Features | 0 | |
| Shared Integrations | 7 | |
| Data Quality | 73% | 95% |
Feature Comparison by Category
AI Translation (0 vs 9)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| AI Hub | ||
| AI Translation | ||
| AI-powered Post-editing and Quality Estimation | ||
| Bias Detection | ||
| Content Routing and Workflow Optimization | ||
| Hallucination Mitigation | ||
| LanguageAI™ System | ||
| Smartling Translate | ||
| Tone Enforcement |
Analytics (2 vs 0)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Advanced Analytics | ||
| Analytics & Reporting |
Artificial Intelligence (2 vs 0)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| AI Copilot | ||
| Chatbot Builder |
Automation (2 vs 3)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Approval Workflows | ||
| Auto-detection of New Content | ||
| Auto-publishing of Completed Translations | ||
| Instant Job Authorization and Submission | ||
| Workflow Automation |
Billing & Cost Management (0 vs 3)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Custom Billing Reports | ||
| Rate Cards | ||
| Real-time Job Cost Estimates |
CRM (1 vs 0)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Contact Management |
Collaboration (3 vs 4)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Activity Stream | ||
| Chat & Messaging | ||
| Company Directory | ||
| In-platform Collaboration | ||
| In-platform Issue Management | ||
| Real-time Notifications | ||
| Shared Translation Memory and Glossary |
Communication (5 vs 0)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| OpenLine | ||
| Phone Integration | ||
| SMS Integration | ||
| Screen Sharing | ||
| Video Conferencing |
Content Management (3 vs 0)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Document Management | ||
| File Storage | ||
| Knowledge Base |
Core Platform (0 vs 1)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Translation Management System |
Customer Assurance (0 vs 1)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Satisfaction Guarantee |
Customer Support (2 vs 0)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Help Desk | ||
| Live Chat |
Customization (1 vs 0)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Custom Fields |
Data Management (0 vs 2)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Translated Content Export | ||
| Translation Memory Export |
File Compatibility (0 vs 1)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Multiple File Format Support |
Finance (1 vs 0)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Invoice & Billing |
Human Translation (0 vs 1)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Professional Translation |
Integration (3 vs 6)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| CI/CD Pipeline Integration | ||
| Email Integration | ||
| Finance System Integration | ||
| Integrations | ||
| Open APIs | ||
| REST API | ||
| SDKs | ||
| Webhooks | ||
| Zapier Support |
Marketing (5 vs 0)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Email Templates | ||
| Forms & Surveys | ||
| Landing Pages | ||
| Marketing Automation | ||
| Social Media Integration |
Mobile (1 vs 0)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Mobile App |
Operations (1 vs 0)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Inventory Management |
Platform Capabilities (0 vs 1)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Unlimited Users |
Productivity (2 vs 0)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Calendar | ||
| Time Tracking |
Project Management (4 vs 0)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Gantt Charts | ||
| Kanban Boards | ||
| Project Management | ||
| Task Management |
Quality Assurance (0 vs 7)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Brand Safety Filters | ||
| Glossary Enforcement | ||
| Human Review with Intelligent Sampling | ||
| Linguistic Quality Assurance | ||
| MQM Quality Guarantee | ||
| Quality Scoring | ||
| Terminology Management |
Reporting & Analytics (0 vs 2)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Analytics | ||
| Quality Reporting |
Sales (4 vs 0)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| CRM | ||
| Deal Management | ||
| Lead Scoring | ||
| Sales Pipeline |
Scalability (0 vs 1)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Cloud-native Scalability |
Security (3 vs 0)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Permissions Matrix | ||
| Role-Based Access Control | ||
| Two-Factor Authentication |
Services (0 vs 2)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Managed Services | ||
| Professional Services |
Support (0 vs 2)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| 24/7 Technical Support | ||
| Dedicated Customer Success Managers |
Translation Tools (0 vs 2)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Translator Tools | ||
| Visual Context for Translators |
Use Case - Learning (0 vs 1)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Learning & Development Localization |
Use Case - Marketing (0 vs 1)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Marketing Content Translation |
Use Case - Software (0 vs 1)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Software & Mobile App Translation |
Use Case - Support (0 vs 1)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Help Center Translation |
Use Case - Web (0 vs 1)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Website Translation |
Web Translation (0 vs 1)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Translation Proxy |
Workflow Management (0 vs 3)
| Feature | Bitrix24 | Smartling |
|---|---|---|
| Built-in Review Workflows | ||
| Custom Workflow Rules | ||
| Transparent Approval Workflows |
Unique Features
Only in Bitrix24 (45)
Advanced Analytics
Analytics & Reporting
AI Copilot
Chatbot Builder
Approval Workflows
Workflow Automation
Activity Stream
Chat & Messaging
Company Directory
OpenLine
Phone Integration
Screen Sharing
SMS Integration
Video Conferencing
Document Management
File Storage
Knowledge Base
Contact Management
Help Desk
Live Chat
+ 25 more unique features
Only in Smartling (57)
AI Hub
AI Translation
AI-powered Post-editing and Quality Estimation
Bias Detection
Content Routing and Workflow Optimization
Hallucination Mitigation
LanguageAI™ System
Smartling Translate
Tone Enforcement
Auto-detection of New Content
Auto-publishing of Completed Translations
Instant Job Authorization and Submission
Custom Billing Reports
Rate Cards
Real-time Job Cost Estimates
In-platform Collaboration
In-platform Issue Management
Real-time Notifications
Shared Translation Memory and Glossary
Translation Management System
+ 37 more unique features
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