BetterHelp vs SimplePractice

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

BetterHelp offers fewer features (16 vs 46) and fewer integrations (0 vs 28). Starting price: BetterHelp at $70/mo vs SimplePractice at $49/mo. BetterHelp has 15 unique features while SimplePractice has 45 unique features, with 1 features in common.

BetterHelpSimplePractice
CategoryHealthcare ITHealthcare IT
Total Features1646
AI-Powered Features00
Starting Price$70/mo$49/mo
Pricing Tiers13
Integrations028
Shared Features1
Shared Integrations0
Data Quality60%73%

Feature Comparison by Category

Accessibility (1 vs 0)

FeatureBetterHelpSimplePractice
Anytime Access

Account Management (2 vs 0)

FeatureBetterHelpSimplePractice
Gift Membership
Provider Switching

Administration (0 vs 5)

FeatureBetterHelpSimplePractice
Client Directory
Employee Management
Multi-Location Support
Referral Tracking
Task Management

Analytics (0 vs 3)

FeatureBetterHelpSimplePractice
Financial Reports
No-Show Tracking
Practice Analytics

Billing (0 vs 11)

FeatureBetterHelpSimplePractice
Automated Invoicing
Billing Disputes
Billing and Invoicing
CPT Code Library
Claims Management
Credit Card Storage
ICD-10 Code Library
Insurance Verification
Payment Processing
Recurring Billing
Superbill Generation

Branding (0 vs 1)

FeatureBetterHelpSimplePractice
Custom Branding

Clinical (0 vs 4)

FeatureBetterHelpSimplePractice
Client Feedback Forms
Progress Tracking
Session Recording
Treatment Planning

Communication (4 vs 3)

FeatureBetterHelpSimplePractice
Chat Sessions
Client Communication
Client Portal
Message Therapy
Phone Sessions
Telehealth
Video Sessions

Community (1 vs 0)

FeatureBetterHelpSimplePractice
Group Sessions

Compliance (0 vs 2)

FeatureBetterHelpSimplePractice
Audit Logs
Compliance Management

Core Service (3 vs 0)

FeatureBetterHelpSimplePractice
Specialized Therapist Focus Areas
Therapist Matching
Therapy Type Selection

Credibility (1 vs 0)

FeatureBetterHelpSimplePractice
Licensed Therapist Verification

Documentation (1 vs 6)

FeatureBetterHelpSimplePractice
Age-Specific Templates
Clinical Notes
Consent Forms
Document Management
Intake Forms
Session Notes
Session Notes Templates

Integration (0 vs 1)

FeatureBetterHelpSimplePractice
API Access

Mobile (0 vs 1)

FeatureBetterHelpSimplePractice
Mobile App

Payment (1 vs 0)

FeatureBetterHelpSimplePractice
HSA/FSA Acceptance

Scheduling (1 vs 7)

FeatureBetterHelpSimplePractice
Appointment Confirmations
Appointment Types
Automated Reminders
Flexible Scheduling
Group Sessions
Online Scheduling
Recurring Appointment Series
Waitlist Management

Security (0 vs 2)

FeatureBetterHelpSimplePractice
Data Backup and Recovery
Two-Factor Authentication

Tools (1 vs 0)

FeatureBetterHelpSimplePractice
Digital Worksheets

Unique Features

Only in BetterHelp (15)

Anytime Access
Gift Membership
Provider Switching
Chat Sessions
Message Therapy
Phone Sessions
Video Sessions
Specialized Therapist Focus Areas
Therapist Matching
Therapy Type Selection
Licensed Therapist Verification
Session Notes
HSA/FSA Acceptance
Flexible Scheduling
Digital Worksheets

Only in SimplePractice (45)

Client Directory
Employee Management
Multi-Location Support
Referral Tracking
Task Management
Financial Reports
No-Show Tracking
Practice Analytics
Automated Invoicing
Billing and Invoicing
Billing Disputes
Claims Management
CPT Code Library
Credit Card Storage
ICD-10 Code Library
Insurance Verification
Payment Processing
Recurring Billing
Superbill Generation
Custom Branding

+ 25 more unique features

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