Beamer vs LiveChat
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Beamer offers fewer features (26 vs 80) and fewer integrations (5 vs 12). Starting price: Beamer at $59/mo vs LiveChat at $25/mo. Beamer has 26 unique features while LiveChat has 80 unique features, with 0 features in common.
| Beamer | LiveChat | |
|---|---|---|
| Category | Customer Support | Customer Support |
| Total Features | 26 | 80 |
| AI-Powered Features | 0 | 10 |
| Starting Price | $59/mo | $25/mo |
| Pricing Tiers | 6 | 4 |
| Integrations | 5 | 12 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 70% | 95% |
Feature Comparison by Category
AI (0 vs 7)
| Feature | Beamer | LiveChat |
|---|---|---|
| Chat Summary | ||
| Copilot - AI Assistant | ||
| Reply Suggestions | ||
| Sentiment Analysis | ||
| Tag Suggestions | ||
| Text Enhancement | ||
| Text Intelligence |
API & Integration (0 vs 6)
| Feature | Beamer | LiveChat |
|---|---|---|
| Chat API | ||
| Chat Widget JS API | ||
| Customer SDK | ||
| LiveChat APIs | ||
| Reports API | ||
| Webhooks |
Analytics (1 vs 0)
| Feature | Beamer | LiveChat |
|---|---|---|
| User Activities Tracking |
Automation (1 vs 2)
| Feature | Beamer | LiveChat |
|---|---|---|
| Announcement Scheduling | ||
| ChatBot | ||
| Recurring Campaigns |
Chat Tools (0 vs 14)
| Feature | Beamer | LiveChat |
|---|---|---|
| Canned Responses | ||
| Chat Archives | ||
| Chat History | ||
| Chat Ratings | ||
| Chat Tags | ||
| Chat Transcripts | ||
| Chat Transfer | ||
| Direct Chat Link | ||
| File Sharing | ||
| Inactivity Messages | ||
| Live Chat Widget | ||
| Message Sneak-Peek | ||
| Notifications | ||
| Rich Messages |
Collaboration (1 vs 0)
| Feature | Beamer | LiveChat |
|---|---|---|
| Team Collaboration |
Content (1 vs 0)
| Feature | Beamer | LiveChat |
|---|---|---|
| Media Support |
Customer Engagement (0 vs 5)
| Feature | Beamer | LiveChat |
|---|---|---|
| Chat Buttons | ||
| Eye-Catchers | ||
| Routing Rules | ||
| Targeted Messages | ||
| Visitor Tracking |
Customization (0 vs 4)
| Feature | Beamer | LiveChat |
|---|---|---|
| Accessibility | ||
| Agent Profiles | ||
| Chat Widget Customization | ||
| Language Support |
Developer Tools (2 vs 0)
| Feature | Beamer | LiveChat |
|---|---|---|
| API | ||
| Staging Account |
Display & Customization (4 vs 0)
| Feature | Beamer | LiveChat |
|---|---|---|
| Custom Domain | ||
| Customization | ||
| Standalone Public Page | ||
| Widget |
Engagement (1 vs 0)
| Feature | Beamer | LiveChat |
|---|---|---|
| Comments & Reactions |
Feedback & Surveys (3 vs 0)
| Feature | Beamer | LiveChat |
|---|---|---|
| Feedback | ||
| Feedback and Reactions | ||
| NPS Survey |
Installation (1 vs 0)
| Feature | Beamer | LiveChat |
|---|---|---|
| WordPress Plugin |
Integrations (1 vs 0)
| Feature | Beamer | LiveChat |
|---|---|---|
| Integrations |
Localization (1 vs 0)
| Feature | Beamer | LiveChat |
|---|---|---|
| Multi-language Support |
Messaging (4 vs 0)
| Feature | Beamer | LiveChat |
|---|---|---|
| Boosted Announcements | ||
| In-App Notifications | ||
| Notification Center | ||
| Push Notifications |
Messaging Channels (0 vs 10)
| Feature | Beamer | LiveChat |
|---|---|---|
| Apple Messages for Business | ||
| Chat Page | ||
| Email Integration | ||
| Facebook Messenger Integration | ||
| In-Chat Voice, Video & Screen-Sharing | ||
| Instagram Integration | ||
| Mobile Apps Integration | ||
| SMS | ||
| WhatsApp Integration | ||
| X (Twitter) Integration |
Product Communication (1 vs 0)
| Feature | Beamer | LiveChat |
|---|---|---|
| Changelog |
Reporting & Analytics (1 vs 9)
| Feature | Beamer | LiveChat |
|---|---|---|
| Advanced Reporting | ||
| Agent Reports | ||
| Analytics | ||
| Chat Reports | ||
| Customer Reports | ||
| Data Export | ||
| Data Summary | ||
| Ecommerce Reports | ||
| On-Demand Reporting | ||
| Reports & Analytics |
Sales & Ecommerce (0 vs 6)
| Feature | Beamer | LiveChat |
|---|---|---|
| Customer Data | ||
| Ecommerce Integrations | ||
| Goals & Sales Tracker | ||
| Pre-set Messages | ||
| Product Cards | ||
| Sales Tracker |
Security (0 vs 8)
| Feature | Beamer | LiveChat |
|---|---|---|
| Access Restriction | ||
| Credit Card Masking | ||
| Data Storage | ||
| Encryption | ||
| Google Login | ||
| HIPAA Compliance | ||
| Single Sign-On (SSO) | ||
| Visitor Banning |
Targeting & Personalization (3 vs 0)
| Feature | Beamer | LiveChat |
|---|---|---|
| Advanced Segmentation | ||
| Basic Segmentation | ||
| Segmentation |
Team Management (0 vs 9)
| Feature | Beamer | LiveChat |
|---|---|---|
| Agent Accounts | ||
| Agent Roles | ||
| Availability | ||
| Chat Assignment | ||
| Chat Limit | ||
| Chat Supervision | ||
| Groups | ||
| Staffing Prediction | ||
| Work Scheduler |
Unique Features
Only in Beamer (26)
User Activities Tracking
Announcement Scheduling
Team Collaboration
Media Support
API
Staging Account
Custom Domain
Customization
Standalone Public Page
Widget
Comments & Reactions
Feedback
Feedback and Reactions
NPS Survey
WordPress Plugin
Integrations
Multi-language Support
Boosted Announcements
In-App Notifications
Notification Center
+ 6 more unique features
Only in LiveChat (80)
Chat Summary
Copilot - AI Assistant
Reply Suggestions
Sentiment Analysis
Tag Suggestions
Text Enhancement
Text Intelligence
Chat API
Chat Widget JS API
Customer SDK
LiveChat APIs
Reports API
Webhooks
ChatBot
Recurring Campaigns
Canned Responses
Chat Archives
Chat History
Chat Ratings
Chat Tags
+ 60 more unique features
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