Beamer vs HappyFox
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Beamer offers fewer features (26 vs 121) and fewer integrations (5 vs 104). Starting price: Beamer at $59/mo vs HappyFox at Contact Sales. Beamer has 25 unique features while HappyFox has 120 unique features, with 1 features in common.
| Beamer | HappyFox | |
|---|---|---|
| Category | Customer Support | Customer Support |
| Total Features | 26 | 121 |
| AI-Powered Features | 0 | 4 |
| Starting Price | $59/mo | Contact Sales |
| Pricing Tiers | 6 | 4 |
| Integrations | 5 | 104 |
| Shared Features | 1 | |
| Shared Integrations | 2 | |
| Data Quality | 70% | 100% |
Feature Comparison by Category
AI (0 vs 4)
| Feature | Beamer | HappyFox |
|---|---|---|
| Assist AI | ||
| Autopilot | ||
| Chatbot | ||
| HappyFox AI |
Analytics (1 vs 0)
| Feature | Beamer | HappyFox |
|---|---|---|
| User Activities Tracking |
Automation (1 vs 3)
| Feature | Beamer | HappyFox |
|---|---|---|
| Announcement Scheduling | ||
| Canned Actions (Macros) | ||
| Smart Rule Automation | ||
| Workflows |
Collaboration (1 vs 1)
| Feature | Beamer | HappyFox |
|---|---|---|
| External Ticket Sharing | ||
| Team Collaboration |
Communication (0 vs 2)
| Feature | Beamer | HappyFox |
|---|---|---|
| Email Notifications | ||
| Live Chat |
Compliance (0 vs 2)
| Feature | Beamer | HappyFox |
|---|---|---|
| EU Data Center | ||
| SOC 2 Type II Compliance |
Contact Management (0 vs 5)
| Feature | Beamer | HappyFox |
|---|---|---|
| Contact Custom Fields | ||
| Contact Group Custom Fields | ||
| Import Contacts | ||
| Unlimited Contact Groups | ||
| Unlimited Contacts |
Content (1 vs 0)
| Feature | Beamer | HappyFox |
|---|---|---|
| Media Support |
Core (0 vs 1)
| Feature | Beamer | HappyFox |
|---|---|---|
| Help Desk |
Customization (0 vs 4)
| Feature | Beamer | HappyFox |
|---|---|---|
| Code Editor for Support Center | ||
| Custom Domain | ||
| Customizable Support Widget | ||
| Support Portal Builder |
Developer Tools (2 vs 0)
| Feature | Beamer | HappyFox |
|---|---|---|
| API | ||
| Staging Account |
Display & Customization (4 vs 0)
| Feature | Beamer | HappyFox |
|---|---|---|
| Custom Domain | ||
| Customization | ||
| Standalone Public Page | ||
| Widget |
Email (0 vs 2)
| Feature | Beamer | HappyFox |
|---|---|---|
| Custom Email | ||
| Unlimited Mailboxes |
Engagement (1 vs 0)
| Feature | Beamer | HappyFox |
|---|---|---|
| Comments & Reactions |
Feedback (0 vs 1)
| Feature | Beamer | HappyFox |
|---|---|---|
| Satisfaction Surveys |
Feedback & Surveys (3 vs 0)
| Feature | Beamer | HappyFox |
|---|---|---|
| Feedback | ||
| Feedback and Reactions | ||
| NPS Survey |
IT Operations (0 vs 4)
| Feature | Beamer | HappyFox |
|---|---|---|
| Asset Management | ||
| Asset-Based Ticketing | ||
| Service Desk | ||
| Unlimited Assets |
Installation (1 vs 0)
| Feature | Beamer | HappyFox |
|---|---|---|
| WordPress Plugin |
Integration (0 vs 2)
| Feature | Beamer | HappyFox |
|---|---|---|
| REST API | ||
| Webhooks |
Integrations (1 vs 0)
| Feature | Beamer | HappyFox |
|---|---|---|
| Integrations |
Knowledge Management (0 vs 9)
| Feature | Beamer | HappyFox |
|---|---|---|
| Automatic Sitemap Generation | ||
| Contact Group Specific Knowledge Base | ||
| Draft KB Articles | ||
| Export Knowledge Base | ||
| Internal Knowledge Base | ||
| Knowledge Base | ||
| Knowledge Base Drafts | ||
| Knowledge Base Notifications | ||
| SEO Optimization for Knowledge Base |
Localization (1 vs 2)
| Feature | Beamer | HappyFox |
|---|---|---|
| Multi-language Support | ||
| Multilingual Agent Portal | ||
| Multilingual Knowledge Base |
Management (0 vs 10)
| Feature | Beamer | HappyFox |
|---|---|---|
| Agent Collision | ||
| Agent Scripting | ||
| Custom Roles and Permissions | ||
| Proactive Agent Collision | ||
| SLA Breach Notification | ||
| SLA Live Timer | ||
| SLA Management | ||
| Task Hub | ||
| Task Management | ||
| Work Schedules |
Messaging (4 vs 0)
| Feature | Beamer | HappyFox |
|---|---|---|
| Boosted Announcements | ||
| In-App Notifications | ||
| Notification Center | ||
| Push Notifications |
Mobile (0 vs 2)
| Feature | Beamer | HappyFox |
|---|---|---|
| Help Desk Mobile App | ||
| Mobile Asset Manager App |
Organization (0 vs 2)
| Feature | Beamer | HappyFox |
|---|---|---|
| Multi-brand Helpdesk | ||
| Multi-branding with Custom Domain |
Portal (0 vs 2)
| Feature | Beamer | HappyFox |
|---|---|---|
| Client Portal | ||
| Self-Service Portal |
Product Communication (1 vs 0)
| Feature | Beamer | HappyFox |
|---|---|---|
| Changelog |
Reporting (0 vs 23)
| Feature | Beamer | HappyFox |
|---|---|---|
| Agent Activity Report | ||
| All-time Reporting History | ||
| Asset Report | ||
| Automatic Time Tracking | ||
| Business Intelligence | ||
| Canned Actions Report | ||
| Contact Group Report | ||
| Contact Report | ||
| Custom Dashboard | ||
| Custom Field Report | ||
| Dashboard | ||
| Export Tickets to CSV or Excel | ||
| Help Desk Performance Report | ||
| Knowledge Base Analytics | ||
| Report Filters |
Reporting & Analytics (1 vs 0)
| Feature | Beamer | HappyFox |
|---|---|---|
| Analytics |
Security (0 vs 14)
| Feature | Beamer | HappyFox |
|---|---|---|
| Advanced Audit Logs | ||
| Audit Logs | ||
| Automatic Data Deletion/Redaction | ||
| Data Encryption - Rest and Transit | ||
| Digitally Signed Emails (DKIM) | ||
| IP-Based Restriction | ||
| Password Policy Management | ||
| Role-Based Security | ||
| SSL Certificate Hosting (Custom Domain) | ||
| SSO (GSuite/SAML/Azure) | ||
| SSO Lockout Recovery | ||
| Session-Based Security | ||
| Two Factor Authentication | ||
| Your Own Single Sign-on (JWT) |
Storage (0 vs 2)
| Feature | Beamer | HappyFox |
|---|---|---|
| 2 TB Attachment Store | ||
| Attachment Store |
Support (0 vs 6)
| Feature | Beamer | HappyFox |
|---|---|---|
| Customer Success Manager | ||
| Email Support | ||
| Live Chat Support | ||
| Migration Assistance | ||
| Phone Support | ||
| Uptime SLA |
Targeting & Personalization (3 vs 0)
| Feature | Beamer | HappyFox |
|---|---|---|
| Advanced Segmentation | ||
| Basic Segmentation | ||
| Segmentation |
Ticketing (0 vs 17)
| Feature | Beamer | HappyFox |
|---|---|---|
| Bulk Editing | ||
| Category Wise Statuses | ||
| Custom Ticket Queues | ||
| Customizable Priorities | ||
| Customizable Statuses | ||
| Kanban View | ||
| Load Balanced Ticket Assignment | ||
| Merge Tickets | ||
| Omnichannel Ticket Creation | ||
| Round Robin Ticket Assignment | ||
| Round Robin on Active Agents | ||
| Scheduled Tickets | ||
| Ticket Custom Fields | ||
| Ticket Tagging | ||
| Ticket Templates |
Training (0 vs 1)
| Feature | Beamer | HappyFox |
|---|---|---|
| HappyFox University |
Unique Features
Only in Beamer (25)
User Activities Tracking
Announcement Scheduling
Team Collaboration
Media Support
API
Staging Account
Customization
Standalone Public Page
Widget
Comments & Reactions
Feedback
Feedback and Reactions
NPS Survey
WordPress Plugin
Integrations
Multi-language Support
Boosted Announcements
In-App Notifications
Notification Center
Push Notifications
+ 5 more unique features
Only in HappyFox (120)
Assist AI
Autopilot
Chatbot
HappyFox AI
Canned Actions (Macros)
Smart Rule Automation
Workflows
External Ticket Sharing
Email Notifications
Live Chat
EU Data Center
SOC 2 Type II Compliance
Contact Custom Fields
Contact Group Custom Fields
Import Contacts
Unlimited Contact Groups
Unlimited Contacts
Help Desk
Code Editor for Support Center
Customizable Support Widget
+ 100 more unique features
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