Zendesk Sell vs Copper
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Zendesk Sell offers fewer features (29 vs 61) and fewer integrations (4 vs 18). Starting price: Zendesk Sell at $19/mo vs Copper at $12/mo. Zendesk Sell has 28 unique features while Copper has 60 unique features, with 1 features in common.
| Zendesk Sell | Copper | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 29 | 61 |
| AI-Powered Features | 0 | 5 |
| Starting Price | $19/mo | $12/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 4 | 18 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 95% |
Feature Comparison by Category
AI (0 vs 3)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| AI Email Re-writer | ||
| AI Email Template Generator | ||
| Contact & Teammate Suggestions |
Admin (0 vs 5)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Data Import & Export | ||
| Multi-currency | ||
| Sign in with Google | ||
| Single Sign-On (Okta) | ||
| Team Permissions |
Administration (1 vs 0)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Advanced Permissions and Roles |
Analytics (4 vs 0)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Accurate Forecasting | ||
| Advanced Analytics | ||
| Performance Metrics | ||
| Pipeline Analysis |
Automation (3 vs 4)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Feedback Requests | ||
| Pipeline Automations | ||
| Sales Triggers | ||
| Sequences | ||
| Task & Workflow Automation | ||
| Task Automation | ||
| Workflow Automation |
Calling (1 vs 0)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Power Dialer |
Collaboration (0 vs 3)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Activity Feed | ||
| Global Activity Feed | ||
| Team Collaboration |
Communication (1 vs 1)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Call and Text | ||
| SMS Logging |
Core CRM (2 vs 0)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Centralized Platform | ||
| Contact and Deal Management |
Customization (1 vs 2)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Custom Fields | ||
| Remove Copper Branding | ||
| Zendesk Sunshine Custom Objects |
Data Management (0 vs 1)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Contact Enrichment |
Deal Management (1 vs 0)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Deal Scoring |
Document Management (0 vs 2)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Contracts & Proposals | ||
| File Uploading |
Email (1 vs 0)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Bulk Outreach |
Email Marketing (0 vs 8)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Bulk Email | ||
| Email Automation | ||
| Email Click Tracking | ||
| Email Open Tracking | ||
| Email Series | ||
| Email Series & Automation | ||
| Email Templates & Merge Fields | ||
| Rekindle Emails |
Engagement (1 vs 0)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Sales Engagement Tools |
Financial (1 vs 0)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Subscriptions |
Integration (4 vs 10)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| API & Embedded Integration SDK | ||
| API Access | ||
| Chrome Extension | ||
| Complete Customer View | ||
| Email Integration | ||
| Gmail Integration | ||
| Google Calendar Sync | ||
| Google Contact Sync | ||
| Google Drive Integration | ||
| Google Sheets & Looker Studio Integration | ||
| Google Workspace Integration | ||
| LinkedIn Integration | ||
| Zapier Integration | ||
| Zendesk Marketplace |
Lead Generation (0 vs 3)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Business Card Scanning | ||
| Contact Forms |
Lead Management (2 vs 0)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Lead Generation | ||
| Lead Scoring |
Mobile (1 vs 1)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Mobile App |
Organization (1 vs 0)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Smart Lists and Templates |
Productivity (1 vs 2)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Notes, Activities & Tasks | ||
| Reminders | ||
| Task Player |
Project Management (0 vs 3)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Customizable Project Pipelines | ||
| Project Management | ||
| Project Pipeline Templates |
Reporting (2 vs 5)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Activity Report | ||
| Activity Reporting | ||
| Custom Dashboards | ||
| Custom Reports | ||
| Pipeline Reports | ||
| Reporting | ||
| Revenue Tracking |
Sales Management (0 vs 4)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Customizable Sales Pipelines | ||
| Deal Management | ||
| Sales Pipeline Templates | ||
| Sales Pipelines |
Support (0 vs 2)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Personal Onboarding | ||
| Premium Support |
Task Management (0 vs 1)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Tasks |
Templates (0 vs 1)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Templates |
Tracking (1 vs 0)
| Feature | Zendesk Sell | Copper |
|---|---|---|
| Activity Tracking |
Unique Features
Only in Zendesk Sell (28)
Advanced Permissions and Roles
Accurate Forecasting
Advanced Analytics
Performance Metrics
Pipeline Analysis
Sales Triggers
Sequences
Task Automation
Power Dialer
Call and Text
Centralized Platform
Contact and Deal Management
Zendesk Sunshine Custom Objects
Deal Scoring
Bulk Outreach
Sales Engagement Tools
Subscriptions
API Access
Complete Customer View
Email Integration
+ 8 more unique features
Only in Copper (60)
Data Import & Export
Multi-currency
Sign in with Google
Single Sign-On (Okta)
Team Permissions
AI Email Re-writer
AI Email Template Generator
Contact & Teammate Suggestions
Feedback Requests
Pipeline Automations
Task & Workflow Automation
Workflow Automation
Activity Feed
Global Activity Feed
Team Collaboration
SMS Logging
Custom Fields
Remove Copper Branding
Contact Enrichment
Contracts & Proposals
+ 40 more unique features
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