IFS Enterprise Service Management (ESM) vs RemotePC

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

IFS Enterprise Service Management (ESM) offers fewer features (11 vs 51) and fewer integrations (4 vs 6). Starting price: IFS Enterprise Service Management (ESM) at Contact Sales vs RemotePC at $0.83/mo. IFS Enterprise Service Management (ESM) has 11 unique features while RemotePC has 51 unique features, with 0 features in common.

IFS Enterprise Service Management (ESM)RemotePC
CategoryIT Service ManagementIT Service Management
Total Features1151
AI-Powered Features10
Starting PriceContact Sales$0.83/mo
Pricing Tiers06
Integrations46
Shared Features0
Shared Integrations0
Data Quality40%90%

Feature Comparison by Category

Access Control (0 vs 3)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Attended Access
Role-based Access Control
Schedule Remote Access

Access Method (0 vs 2)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Access via Web
RDP Connector

Analytics & Reporting (1 vs 0)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Real-Time Insights and Reporting

Augmented Reality (0 vs 1)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Vision: AR-powered live video sharing

Authentication (0 vs 2)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Active Directory / SSO
Single Sign-On

Automation (1 vs 0)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Intelligent Workflow Automation

Backup & Recovery (0 vs 3)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Endpoint Cloud Backup
Google Workspace Backup
Microsoft Office 365 Backup

Case Management (1 vs 0)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Advanced Case Management

Collaboration (1 vs 2)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Context Sharing
Invite To Collaborate
Whiteboard

Communication (0 vs 2)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Chat
Meeting: Video Conferencing Solution

Compliance (0 vs 1)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Compliance

Configuration (1 vs 0)

FeatureIFS Enterprise Service Management (ESM)RemotePC
No-Code Configuration and Integration

Core Access (0 vs 1)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Always-ON Remote Access

Core Platform (3 vs 0)

FeatureIFS Enterprise Service Management (ESM)RemotePC
IFS assyst Platform
Multi-Function Service Coverage
Unified Service Experience

Cross-Platform (0 vs 2)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Linux Remote Access
Platform Independent Access

Deployment (0 vs 1)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Deployment

Display Management (0 vs 2)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Multi-To-Multi Monitor
Screen Resolution Adjustment

Display Quality (0 vs 1)

FeatureIFS Enterprise Service Management (ESM)RemotePC
4:4:4 Color

File Management (0 vs 3)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Drag and Drop
File Transfer
Remote File Access

Hardware Integration (0 vs 1)

FeatureIFS Enterprise Service Management (ESM)RemotePC
USB Device Redirection

Integration (0 vs 1)

FeatureIFS Enterprise Service Management (ESM)RemotePC
NinjaOne Integration

Media (0 vs 2)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Mic Passthrough
Play Sound Remotely

Mobile (1 vs 0)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Mobile Execution

Mobile Support (0 vs 2)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Access Android Devices
Remote Access via Mobiles

Organization (0 vs 1)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Computer Grouping

Performance (0 vs 1)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Performance Viewer

Printing (0 vs 1)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Remote Printing

Privacy (0 vs 1)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Blank Host Screen

Recording (0 vs 2)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Record Remote Sessions
Session Recording

Reporting (0 vs 1)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Logs and Reports

Scalability (0 vs 1)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Scalable

Security (0 vs 1)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Secure Remote Access

Service Management (1 vs 0)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Service Lifecycle Management (SLM)

Support (0 vs 4)

FeatureIFS Enterprise Service Management (ESM)RemotePC
24/7 Live Support
Email and Chat Support
HelpDesk: On-demand Remote Support
Phone Support

System Management (0 vs 2)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Remote Reboot
Wake-on-LAN

User Management (0 vs 4)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Active Directory Sync
Create Groups
Multiple Users into one Computer
Unlimited User Licenses

Work Management (1 vs 0)

FeatureIFS Enterprise Service Management (ESM)RemotePC
Work Order Management

Unique Features

Only in IFS Enterprise Service Management (ESM) (11)

Real-Time Insights and Reporting
Intelligent Workflow Automation
Advanced Case Management
Context Sharing
No-Code Configuration and Integration
IFS assyst Platform
Multi-Function Service Coverage
Unified Service Experience
Mobile Execution
Service Lifecycle Management (SLM)
Work Order Management

Only in RemotePC (51)

Attended Access
Role-based Access Control
Schedule Remote Access
Access via Web
RDP Connector
Vision: AR-powered live video sharing
Active Directory / SSO
Single Sign-On
Endpoint Cloud Backup
Google Workspace Backup
Microsoft Office 365 Backup
Invite To Collaborate
Whiteboard
Chat
Meeting: Video Conferencing Solution
Compliance
Always-ON Remote Access
Linux Remote Access
Platform Independent Access
Deployment

+ 31 more unique features

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