Avaya Cloud Office vs Line2
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Avaya Cloud Office offers more features (47 vs 28) and more integrations (11 vs 0). Starting price: Avaya Cloud Office at $20/mo vs Line2 at $9.99/mo. Avaya Cloud Office has 46 unique features while Line2 has 27 unique features, with 1 features in common.
| Avaya Cloud Office | Line2 | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 47 | 28 |
| AI-Powered Features | 8 | 1 |
| Starting Price | $20/mo | $9.99/mo |
| Pricing Tiers | 3 | 3 |
| Integrations | 11 | 0 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 85% | 60% |
Feature Comparison by Category
AI (7 vs 0)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| AI Assistant | ||
| AI Call Notes | ||
| AI Call Transcription | ||
| AI Meeting Summaries | ||
| AI Meeting Transcription and Closed Captioning | ||
| AI Writer for SMS and Chat | ||
| Message Translation |
Administration (5 vs 0)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Automatic Updates | ||
| Connect Multiple Sites | ||
| Custom Roles and Permissions | ||
| Hot Desking | ||
| No On-Site Hardware |
Analytics (5 vs 0)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Adoption and Usage Analytics | ||
| Analytics History | ||
| Customizable Analytics and Reporting | ||
| Device Analytics and Alerts | ||
| Real-time Quality of Service (QoS) Analytics |
Call Management (3 vs 8)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Advanced Call Monitoring and Handling | ||
| Auto Call Recording | ||
| Auto-attendant | ||
| Basic Call Forwarding | ||
| Call Blocking | ||
| Call Forwarding | ||
| Call Menu (IVR) | ||
| Call Recording | ||
| Call Scheduler | ||
| Call Screening | ||
| Caller ID |
Calling (0 vs 2)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| International Calling | ||
| Unlimited Calls within U.S. & Canada |
Collaboration (1 vs 0)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Team Message Rooms |
Connectivity (0 vs 1)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| WiFi, 4G, and LTE Support |
Fax (1 vs 0)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Unlimited Internet Fax |
Global (1 vs 0)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Global Office |
Hardware (2 vs 0)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Avaya Phone Compatibility | ||
| Phone Rental Options |
Integration (5 vs 0)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| CRM Integrations | ||
| Developer Platform and APIs | ||
| Google and Microsoft Integrations | ||
| Industry-Specific Integrations | ||
| Microsoft Teams Integration |
Messaging (1 vs 2)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Business SMS and MMS | ||
| SMS & MMS | ||
| Unlimited SMS & MMS Messaging |
Mobile (1 vs 0)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Mobile App |
Phone Numbers (0 vs 3)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Local or Toll-free Numbers | ||
| Number Options | ||
| Number Porting |
Platform (0 vs 4)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Browser Access | ||
| Cloud-based Service | ||
| Mobile App | ||
| Windows App |
Privacy (0 vs 1)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Privacy Protection |
Reliability (1 vs 0)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Enterprise-Grade Call Quality |
Reporting (0 vs 1)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Advanced Reporting |
Security (5 vs 0)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Encryption | ||
| Number Masking | ||
| STIR/SHAKEN Standards | ||
| Security Certifications | ||
| Single Sign-On (SSO) |
Storage (2 vs 0)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Archive for Cloud Storage Backup | ||
| Unlimited File and Recording Storage |
Support (1 vs 1)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| 24/7 Support | ||
| Superior & Reliable Customer Support |
Video Conferencing (1 vs 3)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| HD Video Meetings | ||
| Screen Sharing | ||
| Unlimited Meetings | ||
| Video Conference |
Voice (5 vs 0)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Business Phone Toll-Free Numbers | ||
| HD Voice Quality | ||
| Shared Voicemail | ||
| Unlimited Domestic Calling | ||
| Voicemail Transcription |
Voicemail (0 vs 2)
| Feature | Avaya Cloud Office | Line2 |
|---|---|---|
| Voicemail Recordings | ||
| Voicemail Transcriptions |
Unique Features
Only in Avaya Cloud Office (46)
Automatic Updates
Connect Multiple Sites
Custom Roles and Permissions
Hot Desking
No On-Site Hardware
AI Assistant
AI Call Notes
AI Call Transcription
AI Meeting Summaries
AI Meeting Transcription and Closed Captioning
AI Writer for SMS and Chat
Message Translation
Adoption and Usage Analytics
Analytics History
Customizable Analytics and Reporting
Device Analytics and Alerts
Real-time Quality of Service (QoS) Analytics
Advanced Call Monitoring and Handling
Auto Call Recording
Call Menu (IVR)
+ 26 more unique features
Only in Line2 (27)
Auto-attendant
Basic Call Forwarding
Call Blocking
Call Forwarding
Call Recording
Call Scheduler
Call Screening
Caller ID
International Calling
Unlimited Calls within U.S. & Canada
WiFi, 4G, and LTE Support
SMS & MMS
Unlimited SMS & MMS Messaging
Local or Toll-free Numbers
Number Options
Number Porting
Browser Access
Cloud-based Service
Windows App
Privacy Protection
+ 7 more unique features
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