athenahealth vs Updox
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
athenahealth offers more features (43 vs 27) and more integrations (30 vs 2). Starting price: athenahealth at $1500/mo vs Updox at Contact Sales. athenahealth has 41 unique features while Updox has 25 unique features, with 2 features in common.
| athenahealth | Updox | |
|---|---|---|
| Category | Healthcare IT | Healthcare IT |
| Total Features | 43 | 27 |
| AI-Powered Features | 17 | 0 |
| Starting Price | $1500/mo | Contact Sales |
| Pricing Tiers | 3 | 5 |
| Integrations | 30 | 2 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 72% | 60% |
Feature Comparison by Category
Administration (1 vs 0)
| Feature | athenahealth | Updox |
|---|---|---|
| Practice Management |
Administrative (7 vs 0)
| Feature | athenahealth | Updox |
|---|---|---|
| Appointment No-show Reduction | ||
| Appointment Scheduling | ||
| Document Management | ||
| Mobile Access | ||
| Multi-Location Management | ||
| Referral Management | ||
| Staff Scheduling |
Analytics (4 vs 0)
| Feature | athenahealth | Updox |
|---|---|---|
| AI-Powered Clinical Insights | ||
| Advanced Analytics Dashboard | ||
| Competitive Intelligence Reporting | ||
| Population Health Management |
Analytics/Tools (0 vs 1)
| Feature | athenahealth | Updox |
|---|---|---|
| Conversion Calculator |
Billing (4 vs 0)
| Feature | athenahealth | Updox |
|---|---|---|
| Accounts Receivable Management | ||
| Claims Management | ||
| Insurance Eligibility Verification | ||
| Revenue Cycle Management |
Billing/Payments (0 vs 2)
| Feature | athenahealth | Updox |
|---|---|---|
| Integrated Payments | ||
| Updox Payments |
Billing/Revenue Management (0 vs 3)
| Feature | athenahealth | Updox |
|---|---|---|
| CPT and ICD Code Database | ||
| Charge Capture Platform | ||
| Shorter Billing Cycles |
Charge Capture (0 vs 2)
| Feature | athenahealth | Updox |
|---|---|---|
| Facesheet and Facility Notes | ||
| Mobile Round List |
Clinical (16 vs 0)
| Feature | athenahealth | Updox |
|---|---|---|
| Allergy Alerting | ||
| Care Coordination | ||
| Chronic Disease Management | ||
| Clinical Decision Support | ||
| Consult Management | ||
| Electronic Health Records | ||
| Imaging Integration | ||
| Laboratory Integration | ||
| Medication Interaction Checking | ||
| Prescription Management | ||
| Preventive Care Planning | ||
| Problem List Management | ||
| Specialty EHR Templates | ||
| Telehealth | ||
| Transition of Care Documentation |
Communications (0 vs 5)
| Feature | athenahealth | Updox |
|---|---|---|
| Direct Secure Messaging | ||
| Internal Messaging Bundle | ||
| Secure Text | ||
| Universal Inbox | ||
| eFax |
Compliance (1 vs 0)
| Feature | athenahealth | Updox |
|---|---|---|
| Meaningful Use / MACRA Reporting |
Data Management (0 vs 1)
| Feature | athenahealth | Updox |
|---|---|---|
| Secure Data Sharing |
Document Management (0 vs 3)
| Feature | athenahealth | Updox |
|---|---|---|
| Document Editing | ||
| Electronic Document Signing | ||
| eForms Bundle |
Integration (1 vs 1)
| Feature | athenahealth | Updox |
|---|---|---|
| EHR/PM Integrations | ||
| Interoperability & HL7 Integration |
Mobile Access (0 vs 1)
| Feature | athenahealth | Updox |
|---|---|---|
| Mobile Friendly |
Patient Engagement (5 vs 6)
| Feature | athenahealth | Updox |
|---|---|---|
| Appointment Reminders | ||
| Broadcast Messaging | ||
| Forms | ||
| Patient Communication | ||
| Patient Feedback & Surveys | ||
| Patient Financial Portal | ||
| Patient Portal | ||
| Patient Reminders | ||
| Telehealth | ||
| Virtual Waiting Rooms |
Reporting (2 vs 0)
| Feature | athenahealth | Updox |
|---|---|---|
| Custom Reporting Builder | ||
| Quality Reporting |
Security (2 vs 0)
| Feature | athenahealth | Updox |
|---|---|---|
| Backup & Disaster Recovery | ||
| HIPAA Compliance & Security |
Security/Compliance (0 vs 1)
| Feature | athenahealth | Updox |
|---|---|---|
| HIPAA Compliance |
Support (0 vs 1)
| Feature | athenahealth | Updox |
|---|---|---|
| 24/7 Support |
Unique Features
Only in athenahealth (41)
Practice Management
Appointment No-show Reduction
Appointment Scheduling
Document Management
Mobile Access
Multi-Location Management
Referral Management
Staff Scheduling
Advanced Analytics Dashboard
AI-Powered Clinical Insights
Competitive Intelligence Reporting
Population Health Management
Accounts Receivable Management
Claims Management
Insurance Eligibility Verification
Revenue Cycle Management
Allergy Alerting
Care Coordination
Chronic Disease Management
Clinical Decision Support
+ 21 more unique features
Only in Updox (25)
Conversion Calculator
Integrated Payments
Updox Payments
Charge Capture Platform
CPT and ICD Code Database
Shorter Billing Cycles
Facesheet and Facility Notes
Mobile Round List
Direct Secure Messaging
eFax
Internal Messaging Bundle
Secure Text
Universal Inbox
Secure Data Sharing
Document Editing
eForms Bundle
Electronic Document Signing
EHR/PM Integrations
Mobile Friendly
Appointment Reminders
+ 5 more unique features
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