Asset Bank vs Vivantio
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Asset Bank offers fewer features (54 vs 98) and more integrations (10 vs 4). Starting price: Asset Bank at Contact Sales vs Vivantio at $49/mo. Asset Bank has 54 unique features while Vivantio has 98 unique features, with 0 features in common.
| Asset Bank | Vivantio | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 54 | 98 |
| AI-Powered Features | 6 | 10 |
| Starting Price | Contact Sales | $49/mo |
| Pricing Tiers | 3 | 1 |
| Integrations | 10 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 90% |
Feature Comparison by Category
AI (3 vs 7)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| AI Assist | ||
| AI Auto-Tagging | ||
| AI Enrich | ||
| AI Evolve | ||
| AI Knowledge Search | ||
| AI Metadata Generation | ||
| AI Sentiment Analysis | ||
| AI Similar Images | ||
| AI Summarization | ||
| AI Text Editor |
AI Search (2 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| AI Search by Image | ||
| Visual Search / Reverse Image Search |
Access Control (2 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Flexible User Permissions | ||
| Granular Permission Controls |
Administration (1 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Test/Staging Instance |
Asset Lifecycle (1 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Embargo and Expiry Dates |
Asset Management (1 vs 10)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Advanced Asset Management | ||
| Asset Auditing | ||
| Asset Discovery | ||
| Asset Federation | ||
| Asset Management / CMDB | ||
| Asset Relationships | ||
| Asset Ticket History | ||
| Asset Transformer | ||
| Asset Types and Categorization | ||
| Customizable Asset Layout | ||
| Impact Maps |
Authentication (1 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Single Sign-On (SSO) |
Automation (0 vs 12)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Dynamic Assignment | ||
| Email to Ticket | ||
| Follow-the-Sun Routing | ||
| Note Templates | ||
| Round Robin Assignment | ||
| Routing Rules | ||
| Sender Tracking | ||
| Skills-based Routing | ||
| Smart Actions | ||
| Template Action Types | ||
| Ticket Templates | ||
| Workflow Designer |
CRM (0 vs 5)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Client Alerts | ||
| Client Categories | ||
| Client Highlight Rules | ||
| Client Management / CRM | ||
| Client SLAs |
Collaboration (1 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| External Upload |
Communication (0 vs 5)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Email Signatures | ||
| Email Templates | ||
| Email Themes | ||
| Review / Reply / Forward | ||
| Rich Text History & Notes |
Compliance (5 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Consent Form Management | ||
| Consent Management | ||
| GDPR Compliance Tracking | ||
| Rights Management | ||
| Usage Rights Management |
Configuration (0 vs 3)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Email to Ticket Sender Rules | ||
| Out Of Office | ||
| Working Time Plans |
Curation (1 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Promoted Collections |
Customer Portal (0 vs 11)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Anonymous SSP Access | ||
| Guided Categories | ||
| HTML & CSS | ||
| Localization | ||
| Page Editor | ||
| Self Service Portal | ||
| Self Service Portal Instances | ||
| Self Service Roles | ||
| Service Catalog | ||
| Theme Editor | ||
| Ticket Deflection |
Customization (3 vs 6)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Bespoke Homepage | ||
| Branded DAM Customization | ||
| Cascading Custom Forms and Fields | ||
| Conditional Custom Forms | ||
| Conditional Custom Forms and Fields | ||
| Custom Forms & Fields | ||
| Customizable Metadata | ||
| Linked Custom Fields | ||
| Multiline Custom Forms |
Data Management (2 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Back-up to Your Infrastructure | ||
| Choice of Server Location |
Developer (0 vs 2)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| JavaScript Support | ||
| oData Support |
Download Management (2 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Convert Files at Download | ||
| Custom Download Options |
Feedback (0 vs 3)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| NPS/CSAT Surveys | ||
| Sentiment Surveys | ||
| Surveys |
File Management (3 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Bulk Upload/Update | ||
| Duplicate Detection | ||
| Supports All Digital File Types |
ITSM (0 vs 2)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| ITSM / ITIL Support | ||
| Service Level Management |
Integration (2 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| CMS Integration Module | ||
| REST API |
Internationalization (1 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Multilingual Options |
Knowledge Base (0 vs 10)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Article Creation on Ticket Closure | ||
| Article Expiry | ||
| Article Templates | ||
| Article Themes | ||
| Customer Knowledge Base Feedback | ||
| Customizable Article Layout | ||
| Knowledge Base | ||
| Knowledge Base Segregation | ||
| Knowledge Management | ||
| Link Tickets to Articles |
Multi-tenancy (2 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Multiple Brand Management | ||
| Organizational Units |
Notifications (1 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| New Version Alerts |
Organization (1 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Lightboxes (Personal Collections) |
Performance (2 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Content Delivery Network (CDN) | ||
| Dedicated Server Resources |
Reporting (1 vs 14)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| BI Integrations | ||
| Built-in BI | ||
| Customer Portal Reports | ||
| Data Builder | ||
| Live Dashboards | ||
| Managed Data Warehouse | ||
| Quick Reports | ||
| Report Builder | ||
| Report Catalog | ||
| Reporting and Analytics | ||
| Scheduled Reports | ||
| Self Service Dashboards | ||
| Self Service Reports | ||
| Track Effort | ||
| Wallboards |
Search (5 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Auto-Complete Search Suggestions | ||
| Natural Language Search | ||
| Saved Searches | ||
| Search File Content | ||
| Search Filters |
Security (1 vs 1)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| IP Restriction | ||
| Multiple IdP |
Sharing (5 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Collections and Portals | ||
| External Access | ||
| Share Assets at Scale with Portals | ||
| Share Custom Galleries Externally | ||
| Share Files Externally |
Storage (2 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Centralized Storage | ||
| Secure Cloud Storage |
Task Management (0 vs 1)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Task Management |
Ticketing (0 vs 1)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Configurable Ticket Types |
User Management (1 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Registered Users |
Vendor Management (0 vs 1)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Third Party Management |
Version Management (1 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Version Control with Auto-Alerts |
Workflow (1 vs 0)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Approval Workflows |
Workspace (0 vs 4)
| Feature | Asset Bank | Vivantio |
|---|---|---|
| Customizable Columns | ||
| Multi-line Detail Screens | ||
| Personalized Workspaces | ||
| Watch List |
Unique Features
Only in Asset Bank (54)
Flexible User Permissions
Granular Permission Controls
Test/Staging Instance
AI Auto-Tagging
AI Metadata Generation
AI Similar Images
AI Search by Image
Visual Search / Reverse Image Search
Embargo and Expiry Dates
Asset Transformer
Single Sign-On (SSO)
External Upload
Consent Form Management
Consent Management
GDPR Compliance Tracking
Rights Management
Usage Rights Management
Promoted Collections
Bespoke Homepage
Branded DAM Customization
+ 34 more unique features
Only in Vivantio (98)
AI Assist
AI Enrich
AI Evolve
AI Knowledge Search
AI Sentiment Analysis
AI Summarization
AI Text Editor
Advanced Asset Management
Asset Auditing
Asset Discovery
Asset Federation
Asset Management / CMDB
Asset Relationships
Asset Ticket History
Asset Types and Categorization
Customizable Asset Layout
Impact Maps
Dynamic Assignment
Email to Ticket
Follow-the-Sun Routing
+ 78 more unique features
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