Kommo vs Vtiger
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Kommo offers fewer features (61 vs 152) and fewer integrations (5 vs 17). Starting price: Kommo at $15/mo vs Vtiger at $12/mo. Kommo has 58 unique features while Vtiger has 149 unique features, with 3 features in common.
| Kommo | Vtiger | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 61 | 152 |
| AI-Powered Features | 6 | 11 |
| Starting Price | $15/mo | $12/mo |
| Pricing Tiers | 3 | 5 |
| Integrations | 5 | 17 |
| Shared Features | 3 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 95% |
Feature Comparison by Category
AI (6 vs 11)
| Feature | Kommo | Vtiger |
|---|---|---|
| AI Agent | ||
| AI Bot Management | ||
| AI Prompts | ||
| Agent Builder | ||
| Best Time to Contact | ||
| Bot AI Power-up | ||
| Calculus AI | ||
| Chatbot | ||
| Conversation Summaries | ||
| Generative AI Designer | ||
| Kommo AI Copilot | ||
| Meeting Aide | ||
| Natural Language Querying | ||
| Predictive AI Designer | ||
| Prompt Builder |
Administration (0 vs 9)
| Feature | Kommo | Vtiger |
|---|---|---|
| Connections | ||
| Customization | ||
| Duplicate Prevention | ||
| Import & Export | ||
| Layout Designer | ||
| QR Code | ||
| Quality Audit | ||
| Server Scripts and Jobs | ||
| User Management |
Analytics (7 vs 10)
| Feature | Kommo | Vtiger |
|---|---|---|
| Advanced Reports | ||
| Chat Performance Tracking | ||
| Contact Engagement Insights | ||
| Custom schedule reports | ||
| Customizable Dashboard | ||
| Customizable dashboards | ||
| Dashboard | ||
| Internal ticket Insights | ||
| Lead Scoring | ||
| Link Click Tracking | ||
| Net Promoter Score | ||
| Performance Insights | ||
| Reports | ||
| Sales Insights | ||
| Support Insights |
Automation (5 vs 9)
| Feature | Kommo | Vtiger |
|---|---|---|
| Add-on Trigger Pack | ||
| Approvals | ||
| Business Process Automation | ||
| Flowcharts | ||
| No-Code Bot Builder | ||
| Opportunity creation from Email | ||
| Organization creation from Email | ||
| Process Designer | ||
| Rules, Conditions, and Actions | ||
| Salesbots | ||
| Triggered SMS & Emails | ||
| Workflow Automation | ||
| Workflows | ||
| Workflows and Approvals |
Billing (0 vs 3)
| Feature | Kommo | Vtiger |
|---|---|---|
| Invoicing | ||
| Payment Tracking | ||
| Subscriptions |
Collaboration (1 vs 8)
| Feature | Kommo | Vtiger |
|---|---|---|
| @Mentions | ||
| Actions - Alerts & Reminders | ||
| Calendar and Events | ||
| Comments | ||
| Direct messages | ||
| Documents | ||
| Inbox | ||
| Internal Collaboration | ||
| Team Chat & Mentions |
Communication (7 vs 0)
| Feature | Kommo | Vtiger |
|---|---|---|
| Call Logging & Recording | ||
| Chat & Email Templates | ||
| Email (2-way sync) | ||
| Live Chat | ||
| Message/Email Read Status | ||
| SMS and VoIP Integrations | ||
| Unified Inbox |
Compliance (0 vs 1)
| Feature | Kommo | Vtiger |
|---|---|---|
| Consents for compliance |
Core (0 vs 9)
| Feature | Kommo | Vtiger |
|---|---|---|
| Document Engagement | ||
| Idle Alerts | ||
| Image Storage | ||
| Mobile App | ||
| Multi Currencies | ||
| Notifications | ||
| One View | ||
| Profile Scoring | ||
| Real-time Notifications |
Developer (2 vs 0)
| Feature | Kommo | Vtiger |
|---|---|---|
| RESTful API | ||
| WebSDK |
Help Desk (0 vs 22)
| Feature | Kommo | Vtiger |
|---|---|---|
| Agent level business hours | ||
| Articles & FAQs | ||
| Business Hours | ||
| Case satisfaction survey | ||
| Cases | ||
| Chatflows | ||
| Conversations | ||
| Customer Portal | ||
| Email to Case | ||
| FAQs | ||
| First Response SLA | ||
| Internal Ticketing | ||
| Least Loaded Ticket Assignment | ||
| Live Chats | ||
| Live Web Chat |
Integration (5 vs 6)
| Feature | Kommo | Vtiger |
|---|---|---|
| Call Routing Integrations | ||
| Emails & Phone Integration | ||
| Facebook Leads Ads | ||
| Google + O365 Add-ins | ||
| Google Leads Form Extension integration | ||
| Google Sheets Sync | ||
| Integration Marketplace | ||
| Messenger Apps Integration | ||
| Video conferencing integration | ||
| Webhooks | ||
| Zoom & Google Meet |
Inventory (0 vs 5)
| Feature | Kommo | Vtiger |
|---|---|---|
| Assets | ||
| Inventory | ||
| Purchase Order Management | ||
| Stockroom | ||
| Vendor Management |
Lead Generation (4 vs 0)
| Feature | Kommo | Vtiger |
|---|---|---|
| Advanced Chat Button | ||
| Business Card Scanner | ||
| Web Form Builder | ||
| Website Chat Button |
Lead Management (5 vs 0)
| Feature | Kommo | Vtiger |
|---|---|---|
| Custom Fields | ||
| Custom Lists | ||
| Email Parsing | ||
| Required Fields | ||
| Super Fields Pack |
Marketing (1 vs 15)
| Feature | Kommo | Vtiger |
|---|---|---|
| Autoresponders | ||
| Chat Broadcasting | ||
| Email Campaign Reports | ||
| Email Campaigns | ||
| Email Sequences | ||
| Email Template Builder | ||
| Email Templates | ||
| Landing Pages | ||
| List Reports | ||
| Lists and Segments | ||
| SMS Campaigns | ||
| Scheduled Email Campaigns | ||
| Short URL | ||
| Social Module | ||
| Web to Lead Forms |
Mobile (0 vs 2)
| Feature | Kommo | Vtiger |
|---|---|---|
| Business Card Scanner | ||
| Voice Notes |
Platform (1 vs 0)
| Feature | Kommo | Vtiger |
|---|---|---|
| Mobile App |
Productivity (3 vs 2)
| Feature | Kommo | Vtiger |
|---|---|---|
| Aide | ||
| Calendar & Reminders | ||
| Document Generator | ||
| Learning Management System (LMS) | ||
| Task Management |
Project Management (0 vs 11)
| Feature | Kommo | Vtiger |
|---|---|---|
| Automated Time Tracking and Billing | ||
| Automated task end times | ||
| Gantt View | ||
| Kanban Board | ||
| Project Templates | ||
| Project key metrics and analytics | ||
| Projects | ||
| Subtasks | ||
| Task dependencies | ||
| Tasks | ||
| Work Orders |
Sales (0 vs 28)
| Feature | Kommo | Vtiger |
|---|---|---|
| Action Center | ||
| Appointment Pages | ||
| CPQ - Configure, Price, and Quote | ||
| Contact Roles | ||
| Customize Sales Stages | ||
| Deal Kanban View | ||
| Deal Playbooks | ||
| Deal Room | ||
| Deals | ||
| Email tracking & real time notifications | ||
| Field Sales | ||
| Forecast & Quota | ||
| Idle Deal Alerts | ||
| Lead Auto-assignment & Routing | ||
| Lead Scoring |
Sales Management (2 vs 0)
| Feature | Kommo | Vtiger |
|---|---|---|
| Custom Pipeline Stages | ||
| Multiple Sales Pipelines |
Search (1 vs 0)
| Feature | Kommo | Vtiger |
|---|---|---|
| Search in Lead Profiles |
Security (8 vs 1)
| Feature | Kommo | Vtiger |
|---|---|---|
| Activity Limits | ||
| Customizable User Permissions | ||
| Data Backup | ||
| Enable/Block IP Addresses | ||
| Field Permissions | ||
| OTP Rules | ||
| Periodic Data Backup | ||
| SSL Certificate | ||
| User Teams |
Storage (1 vs 0)
| Feature | Kommo | Vtiger |
|---|---|---|
| Media Storage |
Support (2 vs 0)
| Feature | Kommo | Vtiger |
|---|---|---|
| Expert Partners Network | ||
| Phone, Email & Chat Support |
Unique Features
Only in Kommo (58)
AI Agent
AI Prompts
Bot AI Power-up
Conversation Summaries
Kommo AI Copilot
Suggested Replies
Advanced Reports
Chat Performance Tracking
Customizable Dashboard
Link Click Tracking
Net Promoter Score
Win-Loss Analysis
Add-on Trigger Pack
No-Code Bot Builder
Salesbots
Triggered SMS & Emails
Workflow Automation
Team Chat & Mentions
Call Logging & Recording
Chat & Email Templates
+ 38 more unique features
Only in Vtiger (149)
Connections
Customization
Duplicate Prevention
Import & Export
Layout Designer
QR Code
Quality Audit
Server Scripts and Jobs
User Management
Agent Builder
AI Bot Management
Best Time to Contact
Calculus AI
Chatbot
Generative AI Designer
Meeting Aide
Natural Language Querying
Predictive AI Designer
Prompt Builder
Voice Assistants Integration
+ 129 more unique features
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