airfocus vs ConnectWise PSA
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
airfocus offers more features (81 vs 33) and more integrations (20 vs 9). Both start at Contact Sales. airfocus has 81 unique features while ConnectWise PSA has 33 unique features, with 0 features in common.
| airfocus | ConnectWise PSA | |
|---|---|---|
| Category | Project Management | Project Management |
| Total Features | 81 | 33 |
| AI-Powered Features | 4 | 2 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 2 | 3 |
| Integrations | 20 | 9 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 100% | 80% |
Feature Comparison by Category
AI (3 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| AI Insights Summaries | ||
| airfocus AI Portal | ||
| airfocus AI Writer |
AI & Automation (0 vs 2)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| AI-driven Hyperautomation | ||
| ConnectWise Sidekick |
Apps (5 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Check-Ins App | ||
| Item Mirror App | ||
| Objectives App | ||
| Priority Poker App | ||
| Priority Ratings App |
Asset Management (0 vs 1)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Asset Management |
Authentication (5 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Azure SSO | ||
| Enforced SSO | ||
| Google SSO | ||
| Okta SSO | ||
| SAML SSO |
Automation (2 vs 1)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Webhooks | ||
| Workflow Automation | ||
| Zapier Integration |
CRM (1 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Salesforce Integration |
Cloud (0 vs 1)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Cloud Database Access |
Collaboration (5 vs 2)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Calendar Synchronization | ||
| ConnectWise Chat | ||
| Embedded Collaborative Media | ||
| Notifications | ||
| Team Fields | ||
| Unlimited Contributors | ||
| Viewer User Role |
Communication (2 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| MS Teams Integration | ||
| Slack Integration |
Compliance (1 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Data Residency Selection |
Contract Management (0 vs 1)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Agreement Management |
Customer Communication (2 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Intercom Integration | ||
| Zendesk Integration |
Customization (3 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Custom Fields | ||
| Custom Views | ||
| Remove Branding |
Development (1 vs 1)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Open APIs | ||
| Sandbox |
Development Tools (4 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Azure DevOps Integration | ||
| GitHub Integration | ||
| Jira Integration | ||
| Shortcut Integration |
Feedback (2 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Feedback Portal | ||
| Voting & Reactions |
Finance & Billing (0 vs 4)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Automated Billing | ||
| Finance & Billing | ||
| GL Integration | ||
| User-based Billing |
IT Service Management (0 vs 1)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| ITIL Framework Support |
Identity Management (1 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| SCIM Provisioning |
Insights (1 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Feedback & Insights |
Integration (0 vs 7)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| CRM Integration | ||
| Cisco Simple IT Billing, Monitoring & Management | ||
| Cloud Infrastructure Billing, Monitoring & Management | ||
| Email Connector | ||
| Office 365 Billing, Monitoring & Management | ||
| RMM Integration | ||
| Third-party Integration |
Knowledge Management (0 vs 1)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Knowledge Base |
Marketing (0 vs 1)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Marketing Campaign Management |
Mobile (0 vs 1)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Mobile Application |
Organization (2 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Custom Product Hierarchy | ||
| Unlimited Workspaces |
Planning (4 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Dependencies | ||
| Portfolio Management | ||
| Prioritization | ||
| Roadmaps |
Prioritization (2 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Advanced Prioritization Formula | ||
| Prioritize by Insights Score |
Procurement (0 vs 1)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Procurement & Inventory |
Productivity (1 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Chrome Extension |
Project Management (3 vs 2)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Asana Integration | ||
| MS Planner Integration | ||
| Project & Opportunity Management | ||
| Project Management | ||
| Trello Integration |
Reporting (2 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Activity & Progress Reporting | ||
| PDF & CSV Export |
Reporting & Analytics (0 vs 1)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Reporting Engine |
Resource Management (1 vs 1)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Capacity Planning | ||
| Time Tracking |
Sales (0 vs 1)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Sales Management |
Security (10 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| 128-Bit Encryption in Transit | ||
| 256-Bit Encryption at Rest | ||
| Advanced Permission Management | ||
| Data Deletion | ||
| IP Address Whitelisting | ||
| Password-Protected Shared Views | ||
| Portal Password Protection | ||
| Portal SSO Protection | ||
| Private Views | ||
| Share Link Creation Restriction |
Service Management (0 vs 2)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| SLA Management | ||
| Ticketing |
Sharing (1 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Share Links |
Strategy (1 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Objectives & OKRs |
Support (6 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Chat & Email Support | ||
| Dedicated Success Manager | ||
| Dedicated Training Sessions | ||
| Enterprise-Grade Onboarding & Support | ||
| Full Onboarding | ||
| Priority Support |
Templates (1 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Product Management Templates |
Tracking (1 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Status Tracking |
Views (8 vs 0)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Board View | ||
| Chart View | ||
| Document View | ||
| GANTT View | ||
| Inbox View | ||
| List View | ||
| Table View | ||
| Timeline View |
Workflow Management (0 vs 1)
| Feature | airfocus | ConnectWise PSA |
|---|---|---|
| Change Approvals |
Unique Features
Only in airfocus (81)
AI Insights Summaries
airfocus AI Portal
airfocus AI Writer
Check-Ins App
Item Mirror App
Objectives App
Priority Poker App
Priority Ratings App
Azure SSO
Enforced SSO
Google SSO
Okta SSO
SAML SSO
Webhooks
Zapier Integration
Embedded Collaborative Media
Notifications
Team Fields
Unlimited Contributors
Viewer User Role
+ 61 more unique features
Only in ConnectWise PSA (33)
AI-driven Hyperautomation
ConnectWise Sidekick
Asset Management
Workflow Automation
Cloud Database Access
Calendar Synchronization
ConnectWise Chat
Agreement Management
Sandbox
Automated Billing
Finance & Billing
GL Integration
User-based Billing
Cisco Simple IT Billing, Monitoring & Management
Cloud Infrastructure Billing, Monitoring & Management
CRM Integration
Email Connector
Office 365 Billing, Monitoring & Management
RMM Integration
Third-party Integration
+ 13 more unique features
View airfocus details View ConnectWise PSA details airfocus alternatives ConnectWise PSA alternatives
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