Aircall vs Kintone
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Aircall offers fewer features (40 vs 54) and more integrations (25 vs 3). Starting price: Aircall at $30/mo vs Kintone at $24/mo. Aircall has 38 unique features while Kintone has 52 unique features, with 2 features in common.
| Aircall | Kintone | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 40 | 54 |
| AI-Powered Features | 3 | 0 |
| Starting Price | $30/mo | $24/mo |
| Pricing Tiers | 4 | 1 |
| Integrations | 25 | 3 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 90% |
Feature Comparison by Category
AI Features (3 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| AI-Powered Call Transcription | ||
| Call Insights | ||
| Sentiment Analysis |
API & Integration (0 vs 3)
| Feature | Aircall | Kintone |
|---|---|---|
| REST API | ||
| Third-party Extensions | ||
| Webhooks |
Access (2 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| Mobile App | ||
| Web Phone Interface |
Administration (0 vs 1)
| Feature | Aircall | Kintone |
|---|---|---|
| System Administration |
Agent Tools (2 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| Call Whisper | ||
| Presence Management |
Analytics (2 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| Call Analytics | ||
| Performance Reports |
App Management (0 vs 2)
| Feature | Aircall | Kintone |
|---|---|---|
| App Settings Actions | ||
| Staging Preview |
Application Building (0 vs 2)
| Feature | Aircall | Kintone |
|---|---|---|
| Drag-and-Drop App Builder | ||
| Pre-built Application Templates |
Automation (3 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| Call Deflection | ||
| Call Scheduling | ||
| Custom Call Workflows |
Call Experience (1 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| On-Hold Messages |
Call Management (9 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| Call Forwarding | ||
| Call Queuing | ||
| Call Recording | ||
| Call Transfer | ||
| Caller ID Display | ||
| Conference Calls | ||
| IVR (Interactive Voice Response) | ||
| Team Voicemail Box | ||
| Voicemail Management |
Collaboration (0 vs 6)
| Feature | Aircall | Kintone |
|---|---|---|
| Dedicated Discussion Threads | ||
| In-App Comments | ||
| Personal Walls | ||
| Private Messaging | ||
| User Profiles | ||
| User Tagging |
Communication (1 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| SMS Integration |
Contact Center (1 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| Contact Center Features |
Core (1 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| Cloud Phone System |
Customer Feedback (1 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| Call Surveys |
Customization (0 vs 1)
| Feature | Aircall | Kintone |
|---|---|---|
| JavaScript and CSS Customization |
Data Management (0 vs 5)
| Feature | Aircall | Kintone |
|---|---|---|
| Cloud-based Storage | ||
| Data Export | ||
| Lookup Fields | ||
| Related Records | ||
| Spreadsheet Conversion |
Developer (1 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| API Access |
Documentation (2 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| Call History | ||
| Call Notes |
Export (1 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| Call Logs Export |
Integration (3 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| CRM Integration | ||
| Calendar Integration | ||
| Webhooks |
Localization (1 vs 1)
| Feature | Aircall | Kintone |
|---|---|---|
| Multi-Language Support | ||
| Multi-language Support |
Mobile (0 vs 4)
| Feature | Aircall | Kintone |
|---|---|---|
| Cross-device Synchronization | ||
| Mobile Web Ready Apps | ||
| Native Android App | ||
| Native iOS App |
Organization (1 vs 1)
| Feature | Aircall | Kintone |
|---|---|---|
| Call Tags | ||
| Custom Workspaces |
Privacy (1 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| Call Masking |
Quality Assurance (1 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| Call Monitoring |
Reporting (0 vs 6)
| Feature | Aircall | Kintone |
|---|---|---|
| Custom Graphs and Charts | ||
| Custom Views | ||
| Filtered Custom Views | ||
| Real-time Custom Graphs | ||
| Scheduled Graph Generation | ||
| Sorted Spreadsheet Views |
Search (0 vs 2)
| Feature | Aircall | Kintone |
|---|---|---|
| Search Functionality | ||
| Searchable Conversation Archive |
Security (3 vs 0)
| Feature | Aircall | Kintone |
|---|---|---|
| Compliance Recording | ||
| Role-Based Access Control | ||
| Two-Factor Authentication |
Security & Access Control (0 vs 5)
| Feature | Aircall | Kintone |
|---|---|---|
| Account Lockout | ||
| Granular Permission Controls | ||
| SAML Authentication | ||
| Secure Password Policy | ||
| Session Lifetime Settings |
Security & Compliance (0 vs 4)
| Feature | Aircall | Kintone |
|---|---|---|
| API Actions Logging | ||
| Audit Logs | ||
| Data at Rest Encryption | ||
| Data in Motion Encryption |
Tracking (0 vs 2)
| Feature | Aircall | Kintone |
|---|---|---|
| Revision History | ||
| Status History |
Workflow Automation (0 vs 7)
| Feature | Aircall | Kintone |
|---|---|---|
| Action Buttons | ||
| Automated Approvals | ||
| Automated Task Handoffs | ||
| Custom Reminders | ||
| Preset Actions and Reminders | ||
| Scheduled Notifications | ||
| Triggers-based Auto-Notifications |
Workflow Management (0 vs 2)
| Feature | Aircall | Kintone |
|---|---|---|
| Custom Workflows | ||
| Process Branch with Criteria |
Unique Features
Only in Aircall (38)
Mobile App
Web Phone Interface
Call Whisper
Presence Management
AI-Powered Call Transcription
Call Insights
Sentiment Analysis
Call Analytics
Performance Reports
Call Deflection
Call Scheduling
Custom Call Workflows
On-Hold Messages
Call Forwarding
Call Queuing
Call Recording
Call Transfer
Caller ID Display
Conference Calls
IVR (Interactive Voice Response)
+ 18 more unique features
Only in Kintone (52)
System Administration
REST API
Third-party Extensions
App Settings Actions
Staging Preview
Drag-and-Drop App Builder
Pre-built Application Templates
Dedicated Discussion Threads
In-App Comments
Personal Walls
Private Messaging
User Profiles
User Tagging
JavaScript and CSS Customization
Cloud-based Storage
Data Export
Lookup Fields
Related Records
Spreadsheet Conversion
Cross-device Synchronization
+ 32 more unique features
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