Aircall vs Circle
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Aircall offers fewer features (40 vs 83) and more integrations (25 vs 12). Starting price: Aircall at $30/mo vs Circle at $89/mo. Aircall has 39 unique features while Circle has 82 unique features, with 1 features in common.
| Aircall | Circle | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 40 | 83 |
| AI-Powered Features | 3 | 8 |
| Starting Price | $30/mo | $89/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 25 | 12 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 70% | 95% |
Feature Comparison by Category
AI (0 vs 8)
| Feature | Aircall | Circle |
|---|---|---|
| AI Agents | ||
| AI Content Writer | ||
| AI Inbox | ||
| AI Moderation | ||
| AI Workflows | ||
| Automated Transcriptions | ||
| Content Co-pilot | ||
| Knowledge Engine |
AI Features (3 vs 0)
| Feature | Aircall | Circle |
|---|---|---|
| AI-Powered Call Transcription | ||
| Call Insights | ||
| Sentiment Analysis |
API (0 vs 3)
| Feature | Aircall | Circle |
|---|---|---|
| API Access | ||
| Admin API | ||
| Headless Member API |
Access (2 vs 0)
| Feature | Aircall | Circle |
|---|---|---|
| Mobile App | ||
| Web Phone Interface |
Agent Tools (2 vs 0)
| Feature | Aircall | Circle |
|---|---|---|
| Call Whisper | ||
| Presence Management |
Analytics (2 vs 7)
| Feature | Aircall | Circle |
|---|---|---|
| Activity Scores | ||
| Advanced Analytics | ||
| Advanced Reporting | ||
| Affiliate/Conversion Tracking Code | ||
| Analytics Filtering | ||
| Call Analytics | ||
| Performance Reports | ||
| Reporting & Analytics | ||
| SDK for Ad-Performance Tracking |
Automation (3 vs 1)
| Feature | Aircall | Circle |
|---|---|---|
| Call Deflection | ||
| Call Scheduling | ||
| Custom Call Workflows | ||
| Workflows |
Call Experience (1 vs 0)
| Feature | Aircall | Circle |
|---|---|---|
| On-Hold Messages |
Call Management (9 vs 0)
| Feature | Aircall | Circle |
|---|---|---|
| Call Forwarding | ||
| Call Queuing | ||
| Call Recording | ||
| Call Transfer | ||
| Caller ID Display | ||
| Conference Calls | ||
| IVR (Interactive Voice Response) | ||
| Team Voicemail Box | ||
| Voicemail Management |
Communication (1 vs 6)
| Feature | Aircall | Circle |
|---|---|---|
| Branded Email Notifications | ||
| Chat Spaces | ||
| Direct Messaging | ||
| Group Chat | ||
| In-App Notifications | ||
| SMS Integration | ||
| Weekly Community Digest |
Compliance (0 vs 1)
| Feature | Aircall | Circle |
|---|---|---|
| GDPR Compliance |
Contact Center (1 vs 0)
| Feature | Aircall | Circle |
|---|---|---|
| Contact Center Features |
Content (0 vs 4)
| Feature | Aircall | Circle |
|---|---|---|
| Courses | ||
| Private Spaces | ||
| Scheduled Posts | ||
| Website Builder |
Core (1 vs 1)
| Feature | Aircall | Circle |
|---|---|---|
| Cloud Phone System | ||
| Unlimited Members |
Customer Feedback (1 vs 0)
| Feature | Aircall | Circle |
|---|---|---|
| Call Surveys |
Customization (0 vs 8)
| Feature | Aircall | Circle |
|---|---|---|
| Color Themes | ||
| Custom App Builder | ||
| Custom Branding | ||
| Custom CSS/Javascript | ||
| Custom Domain | ||
| Custom Profile Fields | ||
| Remove Circle Branding | ||
| White-Labeled Community |
Data Management (0 vs 1)
| Feature | Aircall | Circle |
|---|---|---|
| Bulk Import/Export |
Developer (1 vs 0)
| Feature | Aircall | Circle |
|---|---|---|
| API Access |
Development (0 vs 1)
| Feature | Aircall | Circle |
|---|---|---|
| Sandbox Community |
Documentation (2 vs 0)
| Feature | Aircall | Circle |
|---|---|---|
| Call History | ||
| Call Notes |
Engagement (0 vs 5)
| Feature | Aircall | Circle |
|---|---|---|
| Discussions | ||
| Events | ||
| Gamification | ||
| Live Rooms | ||
| Live Streams |
Export (1 vs 0)
| Feature | Aircall | Circle |
|---|---|---|
| Call Logs Export |
Integration (3 vs 3)
| Feature | Aircall | Circle |
|---|---|---|
| CRM Integration | ||
| Calendar Integration | ||
| Embed Widgets | ||
| Integrately Integration | ||
| Webhooks | ||
| Zapier Integration |
Localization (1 vs 0)
| Feature | Aircall | Circle |
|---|---|---|
| Multi-Language Support |
Marketing (0 vs 8)
| Feature | Aircall | Circle |
|---|---|---|
| Custom Contact Segments | ||
| Email Analytics | ||
| Email Automation | ||
| Email Broadcasts | ||
| Email Campaign Scheduling | ||
| Email Forms | ||
| Email Hub | ||
| Email Personalization |
Member Management (0 vs 2)
| Feature | Aircall | Circle |
|---|---|---|
| Rich Member Profiles | ||
| Searchable Member Directory |
Migration (0 vs 6)
| Feature | Aircall | Circle |
|---|---|---|
| Course Migration Service | ||
| Email Hub Migration | ||
| Member and Content Migration | ||
| Migration Services for Payments | ||
| Priority Platform Migrations | ||
| Standard Migration Services |
Mobile (0 vs 6)
| Feature | Aircall | Circle |
|---|---|---|
| Branded Apps | ||
| Branded iOS and Android App Store Listings | ||
| Custom Branded iOS and Android Apps | ||
| Desktop App | ||
| Mobile Push Notification Manager | ||
| iOS and Android App |
Moderation (0 vs 1)
| Feature | Aircall | Circle |
|---|---|---|
| Basic Moderation |
Monetization (0 vs 3)
| Feature | Aircall | Circle |
|---|---|---|
| In-App Purchases | ||
| Native In-App Mobile Payments | ||
| Paid Memberships |
Onboarding (0 vs 1)
| Feature | Aircall | Circle |
|---|---|---|
| Customizable Welcome Experience |
Organization (1 vs 0)
| Feature | Aircall | Circle |
|---|---|---|
| Call Tags |
Privacy (1 vs 0)
| Feature | Aircall | Circle |
|---|---|---|
| Call Masking |
Quality Assurance (1 vs 0)
| Feature | Aircall | Circle |
|---|---|---|
| Call Monitoring |
Security (3 vs 1)
| Feature | Aircall | Circle |
|---|---|---|
| Compliance Recording | ||
| Custom Single Sign-On (SSO) | ||
| Role-Based Access Control | ||
| Two-Factor Authentication |
Support (0 vs 6)
| Feature | Aircall | Circle |
|---|---|---|
| Concierge Onboarding | ||
| Dedicated Customer Success Manager | ||
| Monthly Strategy Calls | ||
| Priority Access to Beta Features | ||
| Priority Technical Support | ||
| Quarterly Strategy Calls |
Unique Features
Only in Aircall (39)
Mobile App
Web Phone Interface
Call Whisper
Presence Management
AI-Powered Call Transcription
Call Insights
Sentiment Analysis
Call Analytics
Performance Reports
Call Deflection
Call Scheduling
Custom Call Workflows
On-Hold Messages
Call Forwarding
Call Queuing
Call Recording
Call Transfer
Caller ID Display
Conference Calls
IVR (Interactive Voice Response)
+ 19 more unique features
Only in Circle (82)
AI Agents
AI Content Writer
AI Inbox
AI Moderation
AI Workflows
Automated Transcriptions
Content Co-pilot
Knowledge Engine
Activity Scores
Advanced Analytics
Advanced Reporting
Affiliate/Conversion Tracking Code
Analytics Filtering
Reporting & Analytics
SDK for Ad-Performance Tracking
Admin API
Headless Member API
Workflows
Branded Email Notifications
Chat Spaces
+ 62 more unique features
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