17hats vs Zoho CRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
17hats offers more features (64 vs 44) and fewer integrations (12 vs 28). Starting price: 17hats at $60/mo vs Zoho CRM at $20/mo. 17hats has 62 unique features while Zoho CRM has 42 unique features, with 2 features in common.
| 17hats | Zoho CRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 64 | 44 |
| AI-Powered Features | 0 | 10 |
| Starting Price | $60/mo | $20/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 12 | 28 |
| Shared Features | 2 | |
| Shared Integrations | 3 | |
| Data Quality | 95% | 72% |
Feature Comparison by Category
AI (0 vs 4)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| AI-Powered Sales Assistant | ||
| Conversation Intelligence | ||
| Email Insights | ||
| Intelligent Code Generator |
Analytics (0 vs 5)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Advanced Analytics | ||
| Reports & Dashboards | ||
| Sales Forecasting | ||
| Sales Insights | ||
| Territory-Based Reporting |
Automation (0 vs 2)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Blueprint | ||
| Workflow Automation |
Branding (5 vs 0)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Custom Fonts & Colors | ||
| Custom Logo | ||
| Custom Subdomain | ||
| Customizable Text | ||
| Remove 17hats Branding |
CRM (0 vs 1)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Contact Management |
Communication (0 vs 2)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Email Integration | ||
| Live Chat |
Compliance (0 vs 1)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Audit Trail |
Customer Experience (0 vs 2)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Customer Portal | ||
| Voice of Customer |
Customization (0 vs 1)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Custom Modules |
Data Management (0 vs 3)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Data Deduplication | ||
| Data Enrichment | ||
| Data Import & Export |
Document Management (0 vs 1)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Document Management |
Documents (9 vs 0)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| 3-in-1 Document | ||
| Contracts | ||
| Document Confirmation | ||
| Document Reminders | ||
| Document Templates | ||
| If/Then Logic | ||
| Invoices | ||
| Questionnaires | ||
| Quotes |
Email (7 vs 0)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| 2-Way Email Sync | ||
| Email Read Receipts | ||
| Email Templates | ||
| Incoming Email | ||
| Outgoing Email | ||
| Save As Draft | ||
| Scheduled Emails |
Integration (0 vs 2)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| API & Webhooks | ||
| Zapier Integration |
Lead Generation (0 vs 2)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Web Engagement | ||
| Web Forms |
Lead Management (6 vs 0)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Auto-Responder | ||
| Lead Capture Form | ||
| Lead Management | ||
| Lead Source Reporting | ||
| The Knot/WeddingWire Integration | ||
| Workflow Trigger |
Marketing (0 vs 1)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Marketing Automation |
Mobility (0 vs 1)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Mobile CRM App |
Money (7 vs 0)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Bookkeeping | ||
| Online Payments | ||
| Payment Schedules | ||
| Recurring Billing | ||
| Recurring Invoices | ||
| Saved Card Data | ||
| Tipping/Gratuity |
Online Scheduling (8 vs 0)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Calendar Cross-Check | ||
| Group Online Scheduling | ||
| Online Scheduling | ||
| Online Scheduling Advanced | ||
| Online Scheduling Basic | ||
| Online Scheduling Payments | ||
| Questions for Online Scheduling | ||
| Zoom Integration |
Organization (9 vs 0)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Contact Management | ||
| Custom Fields | ||
| Dashboard | ||
| Multi Brands | ||
| Multi Users | ||
| Pipelines | ||
| Projects | ||
| Related Contacts | ||
| Tags |
Productivity (0 vs 4)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Calendar & Activity Management | ||
| Kanban View | ||
| Mass Actions | ||
| Timeline View |
Reporting (6 vs 0)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Aged Receivables | ||
| Client Sales Report | ||
| Product Sales Report | ||
| Profit/Loss Report | ||
| Sales Tax Report | ||
| Upcoming Receivables |
Sales (0 vs 6)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Account Management | ||
| Lead Management | ||
| Sales Acceleration | ||
| Sales Pipeline | ||
| Territory Management |
Security (0 vs 3)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Field-Level Encryption | ||
| Role-Based Access Control | ||
| Two-Factor Authentication |
Social Media (0 vs 1)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Social CRM |
Support (0 vs 2)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Knowledge Management | ||
| Ticket Management |
Time Management (7 vs 0)
| Feature | 17hats | Zoho CRM |
|---|---|---|
| Advanced Workflows | ||
| Calendar | ||
| Client Portal | ||
| Mobile App | ||
| Time Tracking | ||
| To-Do Management | ||
| To-Do Workflows |
Unique Features
Only in 17hats (62)
Custom Fonts & Colors
Custom Logo
Custom Subdomain
Customizable Text
Remove 17hats Branding
3-in-1 Document
Contracts
Document Confirmation
Document Reminders
Document Templates
If/Then Logic
Invoices
Questionnaires
Quotes
2-Way Email Sync
Email Read Receipts
Email Templates
Incoming Email
Outgoing Email
Save As Draft
+ 42 more unique features
Only in Zoho CRM (42)
AI-Powered Sales Assistant
Conversation Intelligence
Email Insights
Intelligent Code Generator
Advanced Analytics
Reports & Dashboards
Sales Forecasting
Sales Insights
Territory-Based Reporting
Blueprint
Workflow Automation
Email Integration
Live Chat
Audit Trail
Customer Portal
Voice of Customer
Custom Modules
Data Deduplication
Data Enrichment
Data Import & Export
+ 22 more unique features
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