17hats vs SugarCRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
17hats offers more features (64 vs 41) and fewer integrations (12 vs 25). Starting price: 17hats at $60/mo vs SugarCRM at $65/mo. 17hats has 61 unique features while SugarCRM has 38 unique features, with 3 features in common.
| 17hats | SugarCRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 64 | 41 |
| AI-Powered Features | 0 | 5 |
| Starting Price | $60/mo | $65/mo |
| Pricing Tiers | 3 | 3 |
| Integrations | 12 | 25 |
| Shared Features | 3 | |
| Shared Integrations | 3 | |
| Data Quality | 95% | 71% |
Feature Comparison by Category
AI (0 vs 2)
| Feature | 17hats | SugarCRM |
|---|---|---|
| AI Insights | ||
| Relationship Intelligence |
Access (0 vs 2)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Mobile App | ||
| Multi-Language Support |
Analytics (0 vs 2)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Forecasting | ||
| Reports & Analytics |
Automation (0 vs 2)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Process Automation | ||
| Workflow Automation |
Branding (5 vs 0)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Custom Fonts & Colors | ||
| Custom Logo | ||
| Custom Subdomain | ||
| Customizable Text | ||
| Remove 17hats Branding |
Collaboration (0 vs 1)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Team Collaboration |
Content (0 vs 2)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Document Management | ||
| Knowledge Base |
Core (0 vs 7)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Account Management | ||
| Activity Management | ||
| Advanced Filtering | ||
| Advanced Search | ||
| Bulk Operations | ||
| Calendar & Scheduling | ||
| Contact Management |
Customization (0 vs 1)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Custom Fields & Modules |
Data (0 vs 2)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Data Import/Export | ||
| Duplicate Detection |
Documents (9 vs 0)
| Feature | 17hats | SugarCRM |
|---|---|---|
| 3-in-1 Document | ||
| Contracts | ||
| Document Confirmation | ||
| Document Reminders | ||
| Document Templates | ||
| If/Then Logic | ||
| Invoices | ||
| Questionnaires | ||
| Quotes |
Email (7 vs 0)
| Feature | 17hats | SugarCRM |
|---|---|---|
| 2-Way Email Sync | ||
| Email Read Receipts | ||
| Email Templates | ||
| Incoming Email | ||
| Outgoing Email | ||
| Save As Draft | ||
| Scheduled Emails |
Integration (0 vs 4)
| Feature | 17hats | SugarCRM |
|---|---|---|
| API Access | ||
| Email Integration | ||
| Social Media Integration | ||
| Web Services |
Lead Management (6 vs 0)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Auto-Responder | ||
| Lead Capture Form | ||
| Lead Management | ||
| Lead Source Reporting | ||
| The Knot/WeddingWire Integration | ||
| Workflow Trigger |
Marketing (0 vs 2)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Email Campaign Management | ||
| Marketing Campaigns |
Money (7 vs 0)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Bookkeeping | ||
| Online Payments | ||
| Payment Schedules | ||
| Recurring Billing | ||
| Recurring Invoices | ||
| Saved Card Data | ||
| Tipping/Gratuity |
Online Scheduling (8 vs 0)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Calendar Cross-Check | ||
| Group Online Scheduling | ||
| Online Scheduling | ||
| Online Scheduling Advanced | ||
| Online Scheduling Basic | ||
| Online Scheduling Payments | ||
| Questions for Online Scheduling | ||
| Zoom Integration |
Organization (9 vs 0)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Contact Management | ||
| Custom Fields | ||
| Dashboard | ||
| Multi Brands | ||
| Multi Users | ||
| Pipelines | ||
| Projects | ||
| Related Contacts | ||
| Tags |
Productivity (0 vs 1)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Real-Time Notifications |
Reporting (6 vs 0)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Aged Receivables | ||
| Client Sales Report | ||
| Product Sales Report | ||
| Profit/Loss Report | ||
| Sales Tax Report | ||
| Upcoming Receivables |
Sales (0 vs 7)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Lead Management | ||
| Lead Scoring | ||
| Opportunity Management | ||
| Proposal Management | ||
| Quote Generation | ||
| Sales Pipeline | ||
| Territory Management |
Security (0 vs 4)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Audit Trail | ||
| Backup & Recovery | ||
| Role-Based Access Control | ||
| Two-Factor Authentication |
Service (0 vs 2)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Contract Management | ||
| Service Management |
Time Management (7 vs 0)
| Feature | 17hats | SugarCRM |
|---|---|---|
| Advanced Workflows | ||
| Calendar | ||
| Client Portal | ||
| Mobile App | ||
| Time Tracking | ||
| To-Do Management | ||
| To-Do Workflows |
Unique Features
Only in 17hats (61)
Custom Fonts & Colors
Custom Logo
Custom Subdomain
Customizable Text
Remove 17hats Branding
3-in-1 Document
Contracts
Document Confirmation
Document Reminders
Document Templates
If/Then Logic
Invoices
Questionnaires
Quotes
2-Way Email Sync
Email Read Receipts
Email Templates
Incoming Email
Outgoing Email
Save As Draft
+ 41 more unique features
Only in SugarCRM (38)
Multi-Language Support
AI Insights
Relationship Intelligence
Forecasting
Reports & Analytics
Process Automation
Workflow Automation
Team Collaboration
Document Management
Knowledge Base
Account Management
Activity Management
Advanced Filtering
Advanced Search
Bulk Operations
Calendar & Scheduling
Custom Fields & Modules
Data Import/Export
Duplicate Detection
API Access
+ 18 more unique features
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