17hats vs Salesforce
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
17hats offers more features (64 vs 43) and fewer integrations (12 vs 25). Starting price: 17hats at $60/mo vs Salesforce at $165/mo. 17hats has 61 unique features while Salesforce has 40 unique features, with 3 features in common.
| 17hats | Salesforce | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 64 | 43 |
| AI-Powered Features | 0 | 9 |
| Starting Price | $60/mo | $165/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 12 | 25 |
| Shared Features | 3 | |
| Shared Integrations | 3 | |
| Data Quality | 95% | 72% |
Feature Comparison by Category
AI (0 vs 2)
| Feature | 17hats | Salesforce |
|---|---|---|
| Einstein AI | ||
| Einstein Copilot |
Analytics (0 vs 3)
| Feature | 17hats | Salesforce |
|---|---|---|
| Cycle Analytics | ||
| Einstein Analytics | ||
| Reporting & Dashboards |
Automation (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Flow Builder |
Branding (5 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Custom Fonts & Colors | ||
| Custom Logo | ||
| Custom Subdomain | ||
| Customizable Text | ||
| Remove 17hats Branding |
Collaboration (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Collaboration Tools |
Commerce (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Commerce Cloud |
Data (0 vs 3)
| Feature | 17hats | Salesforce |
|---|---|---|
| Customer Data Platform | ||
| Data Cloud | ||
| Data Governance |
Development (0 vs 4)
| Feature | 17hats | Salesforce |
|---|---|---|
| Apex Programming | ||
| Change Management | ||
| Lightning Web Components | ||
| Sandbox Environments |
Documents (9 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| 3-in-1 Document | ||
| Contracts | ||
| Document Confirmation | ||
| Document Reminders | ||
| Document Templates | ||
| If/Then Logic | ||
| Invoices | ||
| Questionnaires | ||
| Quotes |
Email (7 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| 2-Way Email Sync | ||
| Email Read Receipts | ||
| Email Templates | ||
| Incoming Email | ||
| Outgoing Email | ||
| Save As Draft | ||
| Scheduled Emails |
Extensions (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| AppExchange |
Integration (0 vs 2)
| Feature | 17hats | Salesforce |
|---|---|---|
| Email Integration | ||
| Slack Integration |
Lead Management (6 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Auto-Responder | ||
| Lead Capture Form | ||
| Lead Management | ||
| Lead Source Reporting | ||
| The Knot/WeddingWire Integration | ||
| Workflow Trigger |
Marketing (0 vs 5)
| Feature | 17hats | Salesforce |
|---|---|---|
| Automated Engagement | ||
| Campaign Management | ||
| Email Marketing | ||
| Journey Builder | ||
| Marketing Cloud |
Mobility (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Mobile App |
Money (7 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Bookkeeping | ||
| Online Payments | ||
| Payment Schedules | ||
| Recurring Billing | ||
| Recurring Invoices | ||
| Saved Card Data | ||
| Tipping/Gratuity |
Online Scheduling (8 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Calendar Cross-Check | ||
| Group Online Scheduling | ||
| Online Scheduling | ||
| Online Scheduling Advanced | ||
| Online Scheduling Basic | ||
| Online Scheduling Payments | ||
| Questions for Online Scheduling | ||
| Zoom Integration |
Organization (9 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Contact Management | ||
| Custom Fields | ||
| Dashboard | ||
| Multi Brands | ||
| Multi Users | ||
| Pipelines | ||
| Projects | ||
| Related Contacts | ||
| Tags |
Reporting (6 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Aged Receivables | ||
| Client Sales Report | ||
| Product Sales Report | ||
| Profit/Loss Report | ||
| Sales Tax Report | ||
| Upcoming Receivables |
Sales (0 vs 13)
| Feature | 17hats | Salesforce |
|---|---|---|
| Account Management | ||
| Activity Timeline | ||
| Contact Management | ||
| Forecasting | ||
| Lead Management | ||
| Lead Scoring | ||
| Next Best Action | ||
| Opportunity Management | ||
| Predictive Lead Scoring | ||
| Quota Management | ||
| Sales Automation | ||
| Sales Cloud | ||
| Territory Management |
Security (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Security & Compliance |
Service (0 vs 5)
| Feature | 17hats | Salesforce |
|---|---|---|
| Case Management | ||
| Community Cloud | ||
| Experience Cloud | ||
| Knowledge Management | ||
| Service Cloud |
Time Management (7 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Advanced Workflows | ||
| Calendar | ||
| Client Portal | ||
| Mobile App | ||
| Time Tracking | ||
| To-Do Management | ||
| To-Do Workflows |
Unique Features
Only in 17hats (61)
Custom Fonts & Colors
Custom Logo
Custom Subdomain
Customizable Text
Remove 17hats Branding
3-in-1 Document
Contracts
Document Confirmation
Document Reminders
Document Templates
If/Then Logic
Invoices
Questionnaires
Quotes
2-Way Email Sync
Email Read Receipts
Email Templates
Incoming Email
Outgoing Email
Save As Draft
+ 41 more unique features
Only in Salesforce (40)
Einstein AI
Einstein Copilot
Cycle Analytics
Einstein Analytics
Reporting & Dashboards
Flow Builder
Collaboration Tools
Commerce Cloud
Customer Data Platform
Data Cloud
Data Governance
Apex Programming
Change Management
Lightning Web Components
Sandbox Environments
AppExchange
Email Integration
Slack Integration
Automated Engagement
Campaign Management
+ 20 more unique features
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