17hats vs Salesforce
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
17hats offers more features (64 vs 46) and fewer integrations (12 vs 25). Starting price: 17hats at $60/mo vs Salesforce at $165/mo. 17hats has 61 unique features while Salesforce has 43 unique features, with 3 features in common.
| 17hats | Salesforce | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 64 | 46 |
| AI-Powered Features | 0 | 7 |
| Starting Price | $60/mo | $165/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 12 | 25 |
| Shared Features | 3 | |
| Shared Integrations | 3 | |
| Data Quality | 95% | 73% |
Feature Comparison by Category
AI (0 vs 3)
| Feature | 17hats | Salesforce |
|---|---|---|
| Account Intelligence | ||
| Chatbot Builder | ||
| Einstein AI |
Analytics (0 vs 3)
| Feature | 17hats | Salesforce |
|---|---|---|
| Einstein Analytics | ||
| Forecasting | ||
| Reports and Dashboards |
Automation (0 vs 2)
| Feature | 17hats | Salesforce |
|---|---|---|
| Approval Process | ||
| Workflows and Automation |
Branding (5 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Custom Fonts & Colors | ||
| Custom Logo | ||
| Custom Subdomain | ||
| Customizable Text | ||
| Remove 17hats Branding |
CRM (0 vs 3)
| Feature | 17hats | Salesforce |
|---|---|---|
| Activity Timeline | ||
| Multi-Currency Support | ||
| Multi-Language Support |
Collaboration (0 vs 2)
| Feature | 17hats | Salesforce |
|---|---|---|
| Collaboration Tools | ||
| Partner Portal |
Customization (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Custom Objects |
Data Management (0 vs 2)
| Feature | 17hats | Salesforce |
|---|---|---|
| Data Import/Export | ||
| Data Quality Rules |
Development (0 vs 3)
| Feature | 17hats | Salesforce |
|---|---|---|
| Change Set Management | ||
| Code Coverage Analysis | ||
| Sandbox Environment |
Documents (9 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| 3-in-1 Document | ||
| Contracts | ||
| Document Confirmation | ||
| Document Reminders | ||
| Document Templates | ||
| If/Then Logic | ||
| Invoices | ||
| Questionnaires | ||
| Quotes |
E-commerce (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Commerce Cloud |
Email (7 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| 2-Way Email Sync | ||
| Email Read Receipts | ||
| Email Templates | ||
| Incoming Email | ||
| Outgoing Email | ||
| Save As Draft | ||
| Scheduled Emails |
Integration (0 vs 2)
| Feature | 17hats | Salesforce |
|---|---|---|
| API Access | ||
| Email Integration |
Lead Management (6 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Auto-Responder | ||
| Lead Capture Form | ||
| Lead Management | ||
| Lead Source Reporting | ||
| The Knot/WeddingWire Integration | ||
| Workflow Trigger |
Marketing (0 vs 3)
| Feature | 17hats | Salesforce |
|---|---|---|
| Account-Based Marketing | ||
| Email Templates | ||
| Marketing Cloud |
Mobility (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Mobile App |
Money (7 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Bookkeeping | ||
| Online Payments | ||
| Payment Schedules | ||
| Recurring Billing | ||
| Recurring Invoices | ||
| Saved Card Data | ||
| Tipping/Gratuity |
Online Scheduling (8 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Calendar Cross-Check | ||
| Group Online Scheduling | ||
| Online Scheduling | ||
| Online Scheduling Advanced | ||
| Online Scheduling Basic | ||
| Online Scheduling Payments | ||
| Questions for Online Scheduling | ||
| Zoom Integration |
Operations (0 vs 3)
| Feature | 17hats | Salesforce |
|---|---|---|
| Expense Management | ||
| Field Service Scheduling | ||
| Time Tracking |
Organization (9 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Contact Management | ||
| Custom Fields | ||
| Dashboard | ||
| Multi Brands | ||
| Multi Users | ||
| Pipelines | ||
| Projects | ||
| Related Contacts | ||
| Tags |
Reporting (6 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Aged Receivables | ||
| Client Sales Report | ||
| Product Sales Report | ||
| Profit/Loss Report | ||
| Sales Tax Report | ||
| Upcoming Receivables |
Sales (0 vs 7)
| Feature | 17hats | Salesforce |
|---|---|---|
| Contract Management | ||
| Lead Scoring | ||
| Opportunity Management | ||
| Quote Management | ||
| Sales Cloud | ||
| Subscription Management | ||
| Territory Management |
Security (0 vs 3)
| Feature | 17hats | Salesforce |
|---|---|---|
| Audit Trail | ||
| Data Encryption | ||
| Role-Based Access Control |
Support (0 vs 7)
| Feature | 17hats | Salesforce |
|---|---|---|
| Community Portal | ||
| Knowledge Base | ||
| Live Chat | ||
| Omnichannel Routing | ||
| Service Cloud | ||
| Social Customer Service | ||
| Survey and Feedback |
Time Management (7 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Advanced Workflows | ||
| Calendar | ||
| Client Portal | ||
| Mobile App | ||
| Time Tracking | ||
| To-Do Management | ||
| To-Do Workflows |
Unique Features
Only in 17hats (61)
Custom Fonts & Colors
Custom Logo
Custom Subdomain
Customizable Text
Remove 17hats Branding
3-in-1 Document
Contracts
Document Confirmation
Document Reminders
Document Templates
If/Then Logic
Invoices
Questionnaires
Quotes
2-Way Email Sync
Email Read Receipts
Incoming Email
Outgoing Email
Save As Draft
Scheduled Emails
+ 41 more unique features
Only in Salesforce (43)
Account Intelligence
Chatbot Builder
Einstein AI
Einstein Analytics
Forecasting
Reports and Dashboards
Approval Process
Workflows and Automation
Collaboration Tools
Partner Portal
Activity Timeline
Multi-Currency Support
Multi-Language Support
Custom Objects
Data Import/Export
Data Quality Rules
Change Set Management
Code Coverage Analysis
Sandbox Environment
Commerce Cloud
+ 23 more unique features
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