17hats vs Capsule CRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
17hats offers more features (64 vs 62) and fewer integrations (12 vs 14). Starting price: 17hats at $60/mo vs Capsule CRM at Free. 17hats has 61 unique features while Capsule CRM has 59 unique features, with 3 features in common.
| 17hats | Capsule CRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 64 | 62 |
| AI-Powered Features | 0 | 4 |
| Starting Price | $60/mo | Free |
| Pricing Tiers | 3 | 5 |
| Integrations | 12 | 14 |
| Shared Features | 3 | |
| Shared Integrations | 2 | |
| Data Quality | 95% | 95% |
Feature Comparison by Category
AI (0 vs 4)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| AI Business Enrichment | ||
| AI Contact Enrichment | ||
| AI Pipeline Generator | ||
| AI Summaries |
Automation (0 vs 5)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| Marketing Automation | ||
| Project Automation | ||
| Sales Automation | ||
| Task Automation | ||
| Workflow Automations |
Branding (5 vs 0)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| Custom Fonts & Colors | ||
| Custom Logo | ||
| Custom Subdomain | ||
| Customizable Text | ||
| Remove 17hats Branding |
Connectivity (0 vs 5)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| API Access | ||
| Premium Integrations | ||
| Website Form Lead Capture | ||
| Zapier Integration | ||
| iOS & Android Mobile App |
Contact Management (0 vs 5)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| Attach Files | ||
| Auto-enriched Profiles | ||
| Contact Management | ||
| Full Text Search | ||
| Import Contacts |
Customization (0 vs 9)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| Custom Activity Types | ||
| Custom Branding | ||
| Custom Fields | ||
| Custom Lists | ||
| Custom Lost Reasons | ||
| Custom Milestones | ||
| Custom Tags | ||
| Custom Titles | ||
| Mail Drop Box |
Documents (9 vs 0)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| 3-in-1 Document | ||
| Contracts | ||
| Document Confirmation | ||
| Document Reminders | ||
| Document Templates | ||
| If/Then Logic | ||
| Invoices | ||
| Questionnaires | ||
| Quotes |
Email (7 vs 0)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| 2-Way Email Sync | ||
| Email Read Receipts | ||
| Email Templates | ||
| Incoming Email | ||
| Outgoing Email | ||
| Save As Draft | ||
| Scheduled Emails |
Email Tools (0 vs 5)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| Email Sending | ||
| Email Templates | ||
| Gmail Integration | ||
| Outlook Integration | ||
| Shared Inbox |
Lead Management (6 vs 0)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| Auto-Responder | ||
| Lead Capture Form | ||
| Lead Management | ||
| Lead Source Reporting | ||
| The Knot/WeddingWire Integration | ||
| Workflow Trigger |
Money (7 vs 0)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| Bookkeeping | ||
| Online Payments | ||
| Payment Schedules | ||
| Recurring Billing | ||
| Recurring Invoices | ||
| Saved Card Data | ||
| Tipping/Gratuity |
Online Scheduling (8 vs 0)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| Calendar Cross-Check | ||
| Group Online Scheduling | ||
| Online Scheduling | ||
| Online Scheduling Advanced | ||
| Online Scheduling Basic | ||
| Online Scheduling Payments | ||
| Questions for Online Scheduling | ||
| Zoom Integration |
Organization (9 vs 0)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| Contact Management | ||
| Custom Fields | ||
| Dashboard | ||
| Multi Brands | ||
| Multi Users | ||
| Pipelines | ||
| Projects | ||
| Related Contacts | ||
| Tags |
Project Management (0 vs 1)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| Multiple Project Boards |
Reporting (6 vs 8)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| Activity Reporting | ||
| Advanced Sales Reporting | ||
| Advanced Sales Reports | ||
| Aged Receivables | ||
| Client Sales Report | ||
| Export Reports | ||
| Google Data Studio | ||
| Product Sales Report | ||
| Profit/Loss Report | ||
| Report Filtering | ||
| Reporting Dashboards | ||
| Sales Analytics | ||
| Sales Tax Report | ||
| Upcoming Receivables |
Sales Tools (0 vs 6)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| Currency Support | ||
| Kanban Visual Pipeline | ||
| Multiple Sales Pipelines | ||
| Opportunity Filtering | ||
| Pipeline Dashboard | ||
| Sales Pipeline |
Security & Permissions (0 vs 9)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| Data Export | ||
| GDPR Compliance | ||
| Google Workspace Single Sign-On | ||
| Microsoft 365 Single Sign-On | ||
| Restore Deleted Records | ||
| Restrict Access to Records | ||
| Team & Access Controls | ||
| Two-factor Authentication | ||
| User Roles |
Task Management (0 vs 5)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| Calendar View | ||
| Repeating Tasks | ||
| Subscribe to Calendar | ||
| Task Reminder Emails | ||
| Tasks & Calendar |
Time Management (7 vs 0)
| Feature | 17hats | Capsule CRM |
|---|---|---|
| Advanced Workflows | ||
| Calendar | ||
| Client Portal | ||
| Mobile App | ||
| Time Tracking | ||
| To-Do Management | ||
| To-Do Workflows |
Unique Features
Only in 17hats (61)
Custom Fonts & Colors
Custom Logo
Custom Subdomain
Customizable Text
Remove 17hats Branding
3-in-1 Document
Contracts
Document Confirmation
Document Reminders
Document Templates
If/Then Logic
Invoices
Questionnaires
Quotes
2-Way Email Sync
Email Read Receipts
Incoming Email
Outgoing Email
Save As Draft
Scheduled Emails
+ 41 more unique features
Only in Capsule CRM (59)
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Full Text Search
Import Contacts
Custom Activity Types
Custom Branding
+ 39 more unique features
Want to build your own alternative to 17hats or Capsule CRM?
Analyze it with Reap