How to Build Your Own Inline Manual

Create and manage support articles directly within the platform

Create multiple branches of content and give users the choice of the path to follow based on their answers

Create checklists to help users complete multi-step processes

Work with multiple environments to test content on dev or staging while serving final version in production

Make sure you have the right version of content on the right version of your app, create on staging and publish on live

Track the performance of created content and understand how helpful it is to users

Identify product bottlenecks to pass feedback to UX teams and temporarily fix with additional help content

Get detailed insights into the performance of walkthroughs and see where users are dropping off

Collect feedback from users to identify bottlenecks in your application

See detailed analytics on a user level to know exactly which users completed onboarding or where they dropped off

Export analytics data to third-party analytics solutions for deeper insights

Embed Inline Manual content in iFrames within your application

Use JavaScript API to integrate Inline Manual with your application programmatically

Configure JavaScript callbacks directly within the editor interface

Set up callbacks to trigger actions when player events occur

Automatically serve correct language version based on user's language preference

Export content to CSV, XLS or JSON for translators and import translations back easily

Serve users content in a language they will understand, supporting 70+ languages including right-to-left languages

Support right-to-left languages for users in Arabic, Hebrew and other RTL language regions

Add and edit translations directly in the Inline Manual authoring tool with instant preview

Create conditional logic to trigger different actions based on user behavior

Automatically launch content based on criteria you specify to get content in front of users without manual intervention

Automate repetitive tasks and create click shortcuts so users aren't bothered by repetitive workflows

Notify users about training, downtimes, or product updates anywhere in the application

Display banner content to notify and engage users throughout the application

Use modals for announcements about webinars, trainings, feature updates, and in-app marketing promotions

Add custom buttons to walkthroughs to launch another walkthrough or guide users anywhere else

Use custom CSS to change the look and feel completely and make onboarding match your application

Guide users through your application to get them to desired goals faster with contextual help content

Provide help articles directly in your app with search functionality and contextual content recommendations