Replacement Guide

How to Build Your Own ConnectWise PSA

Replace ConnectWise PSA with a custom build. Work smarter and scale faster with our proven PSA solution

Weekend Project
33 features9 integrationsOne weekend

Estimated Timeline

Based on 33 features at Weekend Project difficulty, expect about One weekend with AI-assisted development.

1
Setup & scaffolding
2 hours
2
Core features
4-6 hours
3
Polish & deploy
2 hours

Recommended Tech Stack

Next.js 14

Full-stack React framework with API routes and server components

Supabase

PostgreSQL database, auth, and real-time subscriptions

Tailwind CSS

Utility-first styling for rapid UI development

Prisma

Type-safe ORM for complex relational data models

Key Features to Replicate

Top features across 8 categories. See all 33 features

Integration(7 features)

Cisco Simple IT Billing, Monitoring & ManagementPremium

Integration and management of Cisco Simple IT billing and monitoring

Cloud Infrastructure Billing, Monitoring & ManagementPremium

Integration and management of cloud infrastructure billing and monitoring

CRM Integration

Integration with CRM systems to share customer, contract and project data

Email Connector

Email connector for seamless email integration

Office 365 Billing, Monitoring & Management

Integration and management of Office 365 billing and monitoring

+2 more in this category

Finance & Billing(4 features)

Automated Billing

Seamless automated billing to make recurring billing effortless with automation and integration

Finance & Billing

Finance and billing management capabilities

GL Integration

General ledger integration for accounting

User-based Billing

Billing based on user counts

AI & Automation(2 features)

AI-driven HyperautomationAI

Improve efficiency and productivity so your team can focus on bigger initiatives and customer relationships

ConnectWise SidekickAI

AI-powered bot that provides access to PSA records and business insights via Microsoft Teams for faster ticket resolution and increased customer satisfaction

Collaboration(2 features)

Calendar Synchronization

Calendar synchronization capabilities

ConnectWise Chat

Built-in chat functionality for team communication

Project Management(2 features)

Project & Opportunity Management

Track and manage projects and sales opportunities

Project Management

Expert project management to track the progress of multi-faceted projects and project milestones to deliver for clients on time and on budget

Service Management(2 features)

SLA Management

Centralize SLA tracking, monitoring, and reporting for managed services to ensure client expectations are met

Ticketing

Help desk ticketing system to keep your help desk responsive and productive

Asset Management(1 features)

Asset Management

Configuration and asset management capabilities

Automation(1 features)

Workflow Automation

Automated workflows to streamline business processes

Cost Calculator

Pricing data not available for ConnectWise PSA. Check their website for current pricing.

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