The Receptionist for iPad vs Vivantio
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
The Receptionist for iPad offers fewer features (30 vs 98) and more integrations (5 vs 4). Starting price: The Receptionist for iPad at $60/mo vs Vivantio at $49/mo. The Receptionist for iPad has 30 unique features while Vivantio has 98 unique features, with 0 features in common.
| The Receptionist for iPad | Vivantio | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 30 | 98 |
| AI-Powered Features | 0 | 10 |
| Starting Price | $60/mo | $49/mo |
| Pricing Tiers | 4 | 1 |
| Integrations | 5 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 90% |
Feature Comparison by Category
AI (0 vs 7)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| AI Assist | ||
| AI Enrich | ||
| AI Evolve | ||
| AI Knowledge Search | ||
| AI Sentiment Analysis | ||
| AI Summarization | ||
| AI Text Editor |
Asset Management (0 vs 10)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Advanced Asset Management | ||
| Asset Auditing | ||
| Asset Discovery | ||
| Asset Federation | ||
| Asset Management / CMDB | ||
| Asset Relationships | ||
| Asset Ticket History | ||
| Asset Types and Categorization | ||
| Customizable Asset Layout | ||
| Impact Maps |
Automation (0 vs 12)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Dynamic Assignment | ||
| Email to Ticket | ||
| Follow-the-Sun Routing | ||
| Note Templates | ||
| Round Robin Assignment | ||
| Routing Rules | ||
| Sender Tracking | ||
| Skills-based Routing | ||
| Smart Actions | ||
| Template Action Types | ||
| Ticket Templates | ||
| Workflow Designer |
CRM (0 vs 5)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Client Alerts | ||
| Client Categories | ||
| Client Highlight Rules | ||
| Client Management / CRM | ||
| Client SLAs |
Check-In (2 vs 0)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| QR Code & Contactless Check-In | ||
| Visitor Pre-Registration |
Communication (3 vs 5)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Email Signatures | ||
| Email Templates | ||
| Email Themes | ||
| Notification System | ||
| Review / Reply / Forward | ||
| Rich Text History & Notes | ||
| SMS Notifications | ||
| Two-Way Communication |
Compliance (4 vs 0)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Configurable Data Retention | ||
| Confirm Citizenship | ||
| NDA & Legal Agreements | ||
| SOC2 Compliance |
Configuration (0 vs 3)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Email to Ticket Sender Rules | ||
| Out Of Office | ||
| Working Time Plans |
Customer Portal (0 vs 11)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Anonymous SSP Access | ||
| Guided Categories | ||
| HTML & CSS | ||
| Localization | ||
| Page Editor | ||
| Self Service Portal | ||
| Self Service Portal Instances | ||
| Self Service Roles | ||
| Service Catalog | ||
| Theme Editor | ||
| Ticket Deflection |
Customization (4 vs 6)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Cascading Custom Forms and Fields | ||
| Conditional Custom Forms | ||
| Conditional Custom Forms and Fields | ||
| Configurable Badge Design | ||
| Custom Buttons & Workflows | ||
| Custom Forms & Fields | ||
| Customized Look & Feel | ||
| Linked Custom Fields | ||
| Multiline Custom Forms | ||
| Multiple Tenants |
Data Management (2 vs 0)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Cloud-Based Visitor Log | ||
| Scheduled Exports |
Developer (0 vs 2)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| JavaScript Support | ||
| oData Support |
Feedback (0 vs 3)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| NPS/CSAT Surveys | ||
| Sentiment Surveys | ||
| Surveys |
ITSM (0 vs 2)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| ITSM / ITIL Support | ||
| Service Level Management |
Integration (2 vs 0)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Active Directory Integration | ||
| Integrations |
Knowledge Base (0 vs 10)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Article Creation on Ticket Closure | ||
| Article Expiry | ||
| Article Templates | ||
| Article Themes | ||
| Customer Knowledge Base Feedback | ||
| Customizable Article Layout | ||
| Knowledge Base | ||
| Knowledge Base Segregation | ||
| Knowledge Management | ||
| Link Tickets to Articles |
Localization (1 vs 0)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Multi-Language Support |
Monitoring (1 vs 0)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Active Visitor Dashboard |
Organization (1 vs 0)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Department Listings |
Reporting (2 vs 14)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| BI Integrations | ||
| Built-in BI | ||
| Customer Portal Reports | ||
| Data Builder | ||
| Live Dashboards | ||
| Managed Data Warehouse | ||
| Quick Reports | ||
| Report Builder | ||
| Report Catalog | ||
| Scheduled Reports | ||
| Searchable Visitor Reports | ||
| Self Service Dashboards | ||
| Self Service Reports | ||
| Track Effort | ||
| Visit Log Filtering |
Safety (2 vs 0)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Emergency/Evacuation List | ||
| Safety Training Videos |
Scalability (1 vs 0)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Multi-Location Support |
Security (3 vs 1)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Badge Printing | ||
| Multiple IdP | ||
| Photo & ID Capture | ||
| Secure Hosting |
Support (1 vs 0)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Radical Support |
Task Management (0 vs 1)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Task Management |
Ticketing (0 vs 1)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Configurable Ticket Types |
Vendor Management (0 vs 1)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Third Party Management |
Visitor Management (1 vs 0)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Visitor Details Management |
Workspace (0 vs 4)
| Feature | The Receptionist for iPad | Vivantio |
|---|---|---|
| Customizable Columns | ||
| Multi-line Detail Screens | ||
| Personalized Workspaces | ||
| Watch List |
Unique Features
Only in The Receptionist for iPad (30)
QR Code & Contactless Check-In
Visitor Pre-Registration
Notification System
SMS Notifications
Two-Way Communication
Configurable Data Retention
Confirm Citizenship
NDA & Legal Agreements
SOC2 Compliance
Configurable Badge Design
Custom Buttons & Workflows
Customized Look & Feel
Multiple Tenants
Cloud-Based Visitor Log
Scheduled Exports
Active Directory Integration
Integrations
Multi-Language Support
Active Visitor Dashboard
Department Listings
+ 10 more unique features
Only in Vivantio (98)
AI Assist
AI Enrich
AI Evolve
AI Knowledge Search
AI Sentiment Analysis
AI Summarization
AI Text Editor
Advanced Asset Management
Asset Auditing
Asset Discovery
Asset Federation
Asset Management / CMDB
Asset Relationships
Asset Ticket History
Asset Types and Categorization
Customizable Asset Layout
Impact Maps
Dynamic Assignment
Email to Ticket
Follow-the-Sun Routing
+ 78 more unique features
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