Splashtop vs Vivantio
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Splashtop offers fewer features (52 vs 98) and more integrations (5 vs 4). Starting price: Splashtop at $6/mo vs Vivantio at $49/mo. Splashtop has 52 unique features while Vivantio has 98 unique features, with 0 features in common.
| Splashtop | Vivantio | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 52 | 98 |
| AI-Powered Features | 0 | 10 |
| Starting Price | $6/mo | $49/mo |
| Pricing Tiers | 14 | 1 |
| Integrations | 5 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 90% |
Feature Comparison by Category
AI (0 vs 7)
| Feature | Splashtop | Vivantio |
|---|---|---|
| AI Assist | ||
| AI Enrich | ||
| AI Evolve | ||
| AI Knowledge Search | ||
| AI Sentiment Analysis | ||
| AI Summarization | ||
| AI Text Editor |
Access Control (4 vs 0)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Granular Access Controls | ||
| Just-in-Time Access | ||
| Role Based Access Management | ||
| Scheduled Remote Access |
Asset Management (0 vs 10)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Advanced Asset Management | ||
| Asset Auditing | ||
| Asset Discovery | ||
| Asset Federation | ||
| Asset Management / CMDB | ||
| Asset Relationships | ||
| Asset Ticket History | ||
| Asset Types and Categorization | ||
| Customizable Asset Layout | ||
| Impact Maps |
Automation (0 vs 12)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Dynamic Assignment | ||
| Email to Ticket | ||
| Follow-the-Sun Routing | ||
| Note Templates | ||
| Round Robin Assignment | ||
| Routing Rules | ||
| Sender Tracking | ||
| Skills-based Routing | ||
| Smart Actions | ||
| Template Action Types | ||
| Ticket Templates | ||
| Workflow Designer |
CRM (0 vs 5)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Client Alerts | ||
| Client Categories | ||
| Client Highlight Rules | ||
| Client Management / CRM | ||
| Client SLAs |
Collaboration (2 vs 0)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Screen Sharing and Annotation | ||
| Whiteboard |
Communication (1 vs 5)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Chat | ||
| Email Signatures | ||
| Email Templates | ||
| Email Themes | ||
| Review / Reply / Forward | ||
| Rich Text History & Notes |
Configuration (0 vs 3)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Email to Ticket Sender Rules | ||
| Out Of Office | ||
| Working Time Plans |
Customer Portal (0 vs 11)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Anonymous SSP Access | ||
| Guided Categories | ||
| HTML & CSS | ||
| Localization | ||
| Page Editor | ||
| Self Service Portal | ||
| Self Service Portal Instances | ||
| Self Service Roles | ||
| Service Catalog | ||
| Theme Editor | ||
| Ticket Deflection |
Customization (0 vs 6)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Cascading Custom Forms and Fields | ||
| Conditional Custom Forms | ||
| Conditional Custom Forms and Fields | ||
| Custom Forms & Fields | ||
| Linked Custom Fields | ||
| Multiline Custom Forms |
Developer (0 vs 2)
| Feature | Splashtop | Vivantio |
|---|---|---|
| JavaScript Support | ||
| oData Support |
Endpoint Management (5 vs 0)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Automated Patching | ||
| Centralized Endpoint Control | ||
| Device Health Monitoring | ||
| Real-time Patch Management | ||
| Software Management |
Feedback (0 vs 3)
| Feature | Splashtop | Vivantio |
|---|---|---|
| NPS/CSAT Surveys | ||
| Sentiment Surveys | ||
| Surveys |
File Management (1 vs 0)
| Feature | Splashtop | Vivantio |
|---|---|---|
| File Transfer |
IT Support (1 vs 0)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Service Desk |
ITSM (0 vs 2)
| Feature | Splashtop | Vivantio |
|---|---|---|
| ITSM / ITIL Support | ||
| Service Level Management |
Input Devices (2 vs 0)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Remote Stylus Support | ||
| Wacom Bridge |
Integration (1 vs 0)
| Feature | Splashtop | Vivantio |
|---|---|---|
| APIs |
Knowledge Base (0 vs 10)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Article Creation on Ticket Closure | ||
| Article Expiry | ||
| Article Templates | ||
| Article Themes | ||
| Customer Knowledge Base Feedback | ||
| Customizable Article Layout | ||
| Knowledge Base | ||
| Knowledge Base Segregation | ||
| Knowledge Management | ||
| Link Tickets to Articles |
Management (1 vs 0)
| Feature | Splashtop | Vivantio |
|---|---|---|
| User Computer Management |
Network Security (2 vs 0)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Cloud PKI | ||
| Cloud RADIUS |
Performance (4 vs 0)
| Feature | Splashtop | Vivantio |
|---|---|---|
| 240 FPS Capability | ||
| 4:4:4 Color Accuracy | ||
| High Performance | ||
| High-Fidelity Audio |
Recording & Monitoring (3 vs 0)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Cloud Recording | ||
| Live Monitoring | ||
| Video Session Recording |
Remote Access (13 vs 0)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Attended Access | ||
| Cross Platform Remote Access | ||
| Multi-Monitor Remote Desktop | ||
| Remote Desktop Audio | ||
| Remote Print | ||
| Remote Reboot | ||
| Remote Wake | ||
| Screen Mirroring | ||
| Share My Screen | ||
| Two Users Into One Computer | ||
| USB Passthrough | ||
| Unattended Access | ||
| Unattended Android Remote Access |
Reporting (0 vs 14)
| Feature | Splashtop | Vivantio |
|---|---|---|
| BI Integrations | ||
| Built-in BI | ||
| Customer Portal Reports | ||
| Data Builder | ||
| Live Dashboards | ||
| Managed Data Warehouse | ||
| Quick Reports | ||
| Report Builder | ||
| Report Catalog | ||
| Scheduled Reports | ||
| Self Service Dashboards | ||
| Self Service Reports | ||
| Track Effort | ||
| Wallboards |
Security (0 vs 1)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Multiple IdP |
Security & Compliance (12 vs 0)
| Feature | Splashtop | Vivantio |
|---|---|---|
| 2FA | ||
| Antivirus Protection | ||
| End-to-End Encryption | ||
| Endpoint Detection and Response | ||
| Endpoint MFA | ||
| IP Whitelist | ||
| Intrusion Detection | ||
| Logging | ||
| Managed Detection and Response | ||
| SIEM Logging | ||
| Session Audit Logging | ||
| Single Sign On |
Task Management (0 vs 1)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Task Management |
Ticketing (0 vs 1)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Configurable Ticket Types |
Vendor Management (0 vs 1)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Third Party Management |
Workspace (0 vs 4)
| Feature | Splashtop | Vivantio |
|---|---|---|
| Customizable Columns | ||
| Multi-line Detail Screens | ||
| Personalized Workspaces | ||
| Watch List |
Unique Features
Only in Splashtop (52)
Granular Access Controls
Just-in-Time Access
Role Based Access Management
Scheduled Remote Access
Screen Sharing and Annotation
Whiteboard
Chat
Automated Patching
Centralized Endpoint Control
Device Health Monitoring
Real-time Patch Management
Software Management
File Transfer
Remote Stylus Support
Wacom Bridge
APIs
Service Desk
User Computer Management
Cloud PKI
Cloud RADIUS
+ 32 more unique features
Only in Vivantio (98)
AI Assist
AI Enrich
AI Evolve
AI Knowledge Search
AI Sentiment Analysis
AI Summarization
AI Text Editor
Advanced Asset Management
Asset Auditing
Asset Discovery
Asset Federation
Asset Management / CMDB
Asset Relationships
Asset Ticket History
Asset Types and Categorization
Customizable Asset Layout
Impact Maps
Dynamic Assignment
Email to Ticket
Follow-the-Sun Routing
+ 78 more unique features
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