SKIDATA vs Vivantio
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
SKIDATA offers fewer features (37 vs 98) and fewer integrations (2 vs 4). Starting price: SKIDATA at Contact Sales vs Vivantio at $49/mo. SKIDATA has 37 unique features while Vivantio has 98 unique features, with 0 features in common.
| SKIDATA | Vivantio | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 37 | 98 |
| AI-Powered Features | 5 | 10 |
| Starting Price | Contact Sales | $49/mo |
| Pricing Tiers | 0 | 1 |
| Integrations | 2 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 50% | 90% |
Feature Comparison by Category
AI (1 vs 7)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| AI Assist | ||
| AI Enrich | ||
| AI Evolve | ||
| AI Knowledge Search | ||
| AI Sentiment Analysis | ||
| AI Summarization | ||
| AI Text Editor | ||
| AI-Based Mobility |
Access Control (6 vs 0)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Access Control & License Plate Recognition | ||
| Accreditation | ||
| Power.Gate Plus | ||
| Pre-event Check | ||
| Stadia & Sports Access Control | ||
| sMove Gate |
Analytics (2 vs 0)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Data-Driven Decision Making | ||
| Reporting & Analytics |
Asset Management (0 vs 10)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Advanced Asset Management | ||
| Asset Auditing | ||
| Asset Discovery | ||
| Asset Federation | ||
| Asset Management / CMDB | ||
| Asset Relationships | ||
| Asset Ticket History | ||
| Asset Types and Categorization | ||
| Customizable Asset Layout | ||
| Impact Maps |
Automation (0 vs 12)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Dynamic Assignment | ||
| Email to Ticket | ||
| Follow-the-Sun Routing | ||
| Note Templates | ||
| Round Robin Assignment | ||
| Routing Rules | ||
| Sender Tracking | ||
| Skills-based Routing | ||
| Smart Actions | ||
| Template Action Types | ||
| Ticket Templates | ||
| Workflow Designer |
CRM (0 vs 5)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Client Alerts | ||
| Client Categories | ||
| Client Highlight Rules | ||
| Client Management / CRM | ||
| Client SLAs |
City Solutions (2 vs 0)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Curb Management | ||
| Zone Management |
Communication (0 vs 5)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Email Signatures | ||
| Email Templates | ||
| Email Themes | ||
| Review / Reply / Forward | ||
| Rich Text History & Notes |
Configuration (0 vs 3)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Email to Ticket Sender Rules | ||
| Out Of Office | ||
| Working Time Plans |
Customer Portal (0 vs 11)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Anonymous SSP Access | ||
| Guided Categories | ||
| HTML & CSS | ||
| Localization | ||
| Page Editor | ||
| Self Service Portal | ||
| Self Service Portal Instances | ||
| Self Service Roles | ||
| Service Catalog | ||
| Theme Editor | ||
| Ticket Deflection |
Customization (0 vs 6)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Cascading Custom Forms and Fields | ||
| Conditional Custom Forms | ||
| Conditional Custom Forms and Fields | ||
| Custom Forms & Fields | ||
| Linked Custom Fields | ||
| Multiline Custom Forms |
Developer (0 vs 2)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| JavaScript Support | ||
| oData Support |
Facilities (1 vs 0)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Locker Rental |
Feedback (0 vs 3)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| NPS/CSAT Surveys | ||
| Sentiment Surveys | ||
| Surveys |
ITSM (0 vs 2)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| ITSM / ITIL Support | ||
| Service Level Management |
Integration (1 vs 0)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Partner Integration |
Knowledge Base (0 vs 10)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Article Creation on Ticket Closure | ||
| Article Expiry | ||
| Article Templates | ||
| Article Themes | ||
| Customer Knowledge Base Feedback | ||
| Customizable Article Layout | ||
| Knowledge Base | ||
| Knowledge Base Segregation | ||
| Knowledge Management | ||
| Link Tickets to Articles |
Mobility (2 vs 0)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Mobility Hub | ||
| Mobility Suite as a Service |
Operations (6 vs 0)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| B2B Parker Management | ||
| Control Center | ||
| EV-Charging | ||
| Monitoring & Control | ||
| Parking Guidance & Digital Signage | ||
| sMove Mobile Kit |
Payments (1 vs 0)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Digital & Onsite Payment Validation |
Platform (1 vs 0)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| SKIDATA Connect |
Pricing (1 vs 0)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Dynamic Pricing |
Reporting (0 vs 14)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| BI Integrations | ||
| Built-in BI | ||
| Customer Portal Reports | ||
| Data Builder | ||
| Live Dashboards | ||
| Managed Data Warehouse | ||
| Quick Reports | ||
| Report Builder | ||
| Report Catalog | ||
| Scheduled Reports | ||
| Self Service Dashboards | ||
| Self Service Reports | ||
| Track Effort | ||
| Wallboards |
Revenue (1 vs 0)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Yield Management |
Sales & Booking (4 vs 0)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Activity Sales | ||
| Online Reservations & Subscriptions | ||
| Sales Channels | ||
| eCommerce |
Security (1 vs 1)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Data Security | ||
| Multiple IdP |
Subscription (1 vs 0)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Future-Proof Parking Subscription |
Sustainability (1 vs 0)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Sustainable Access Solutions |
Task Management (0 vs 1)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Task Management |
Technology (1 vs 0)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| IoT Integration |
Ticketing (4 vs 1)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Configurable Ticket Types | ||
| Self Service Ticketing | ||
| Smartphone Ski Pass | ||
| Ticket Media | ||
| eTicket / NFC |
Vendor Management (0 vs 1)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Third Party Management |
Workspace (0 vs 4)
| Feature | SKIDATA | Vivantio |
|---|---|---|
| Customizable Columns | ||
| Multi-line Detail Screens | ||
| Personalized Workspaces | ||
| Watch List |
Unique Features
Only in SKIDATA (37)
Access Control & License Plate Recognition
Accreditation
Power.Gate Plus
Pre-event Check
sMove Gate
Stadia & Sports Access Control
AI-Based Mobility
Data-Driven Decision Making
Reporting & Analytics
Curb Management
Zone Management
Locker Rental
Partner Integration
Mobility Hub
Mobility Suite as a Service
B2B Parker Management
Control Center
EV-Charging
Monitoring & Control
Parking Guidance & Digital Signage
+ 17 more unique features
Only in Vivantio (98)
AI Assist
AI Enrich
AI Evolve
AI Knowledge Search
AI Sentiment Analysis
AI Summarization
AI Text Editor
Advanced Asset Management
Asset Auditing
Asset Discovery
Asset Federation
Asset Management / CMDB
Asset Relationships
Asset Ticket History
Asset Types and Categorization
Customizable Asset Layout
Impact Maps
Dynamic Assignment
Email to Ticket
Follow-the-Sun Routing
+ 78 more unique features
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