Sine by Honeywell vs Vivantio
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Sine by Honeywell offers fewer features (45 vs 98) and more integrations (22 vs 4). Starting price: Sine by Honeywell at $69/mo vs Vivantio at $49/mo. Sine by Honeywell has 45 unique features while Vivantio has 98 unique features, with 0 features in common.
| Sine by Honeywell | Vivantio | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 45 | 98 |
| AI-Powered Features | 1 | 10 |
| Starting Price | $69/mo | $49/mo |
| Pricing Tiers | 5 | 1 |
| Integrations | 22 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 90% |
Feature Comparison by Category
AI (0 vs 7)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| AI Assist | ||
| AI Enrich | ||
| AI Evolve | ||
| AI Knowledge Search | ||
| AI Sentiment Analysis | ||
| AI Summarization | ||
| AI Text Editor |
API (1 vs 0)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Public API |
Asset Management (1 vs 10)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Advanced Asset Management | ||
| Asset Auditing | ||
| Asset Discovery | ||
| Asset Federation | ||
| Asset Management / CMDB | ||
| Asset Register & Issuance | ||
| Asset Relationships | ||
| Asset Ticket History | ||
| Asset Types and Categorization | ||
| Customizable Asset Layout | ||
| Impact Maps |
Authentication (2 vs 0)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Face-check for Quicker Ingress and Egress | ||
| Single Sign-on with SAML |
Automation (2 vs 12)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Automated Compliance Forms | ||
| Dynamic Assignment | ||
| Email to Ticket | ||
| Follow-the-Sun Routing | ||
| Note Templates | ||
| Round Robin Assignment | ||
| Routing Rules | ||
| Sender Tracking | ||
| Sine Workflows | ||
| Skills-based Routing | ||
| Smart Actions | ||
| Template Action Types | ||
| Ticket Templates | ||
| Workflow Designer |
CRM (0 vs 5)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Client Alerts | ||
| Client Categories | ||
| Client Highlight Rules | ||
| Client Management / CRM | ||
| Client SLAs |
Check-in (14 vs 0)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Capture Visitor Photo | ||
| Check-in via Geofence | ||
| Check-in via Mobile App | ||
| Check-in via iPad Kiosk | ||
| Complete Check-in Process | ||
| Digital Invitations & FastTrack QR Codes | ||
| FastTrack Pre-registration | ||
| Geo-fence Auto Check-in and Check-out | ||
| Invite Visitors Ahead of Time | ||
| Manual Check-in via Dashboard | ||
| Pre-fill Data for Returning Visitors | ||
| Print Visitor Badges with Photo ID | ||
| Self-serve Check-in Kiosks | ||
| Smart Check-in |
Communication (0 vs 5)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Email Signatures | ||
| Email Templates | ||
| Email Themes | ||
| Review / Reply / Forward | ||
| Rich Text History & Notes |
Compliance (2 vs 0)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Get NDAs or Legal Agreements Signed | ||
| Supplier Compliance Add-on |
Configuration (0 vs 3)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Email to Ticket Sender Rules | ||
| Out Of Office | ||
| Working Time Plans |
Customer Portal (0 vs 11)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Anonymous SSP Access | ||
| Guided Categories | ||
| HTML & CSS | ||
| Localization | ||
| Page Editor | ||
| Self Service Portal | ||
| Self Service Portal Instances | ||
| Self Service Roles | ||
| Service Catalog | ||
| Theme Editor | ||
| Ticket Deflection |
Customization (2 vs 6)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Brand the Experience | ||
| Cascading Custom Forms and Fields | ||
| Conditional Custom Forms | ||
| Conditional Custom Forms and Fields | ||
| Custom Forms & Fields | ||
| Linked Custom Fields | ||
| Multiline Custom Forms | ||
| Set Custom Visitor Types |
Developer (0 vs 2)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| JavaScript Support | ||
| oData Support |
Feedback (0 vs 3)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| NPS/CSAT Surveys | ||
| Sentiment Surveys | ||
| Surveys |
ITSM (0 vs 2)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| ITSM / ITIL Support | ||
| Service Level Management |
Infrastructure (1 vs 0)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Unlimited Hosts, Messaging, iPads, and Storage |
Integration (2 vs 0)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Native Entra ID Sync | ||
| Outlook Invitation Add-in |
Knowledge Base (0 vs 10)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Article Creation on Ticket Closure | ||
| Article Expiry | ||
| Article Templates | ||
| Article Themes | ||
| Customer Knowledge Base Feedback | ||
| Customizable Article Layout | ||
| Knowledge Base | ||
| Knowledge Base Segregation | ||
| Knowledge Management | ||
| Link Tickets to Articles |
Localization (1 vs 0)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Multiple Language Support |
Multi-location (1 vs 0)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Sine Lobbies |
Notifications (3 vs 0)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Courier/Delivery Notifications | ||
| Host Notifications | ||
| Visitor and Host Notifications |
Platform (4 vs 0)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Mobile-friendly Design | ||
| Web Dashboard | ||
| iPad App - SinePoint Pro | ||
| iPhone and Android App - Sine Pro |
Reporting (3 vs 14)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| BI Integrations | ||
| Built-in BI | ||
| Customer Portal Reports | ||
| Data Builder | ||
| Live Dashboards | ||
| Live List of Everybody Checked In to Site | ||
| Managed Data Warehouse | ||
| Pocket-ready Roll Calls | ||
| Quick Reports | ||
| Report Builder | ||
| Report Catalog | ||
| Report on Visitor Activity and Export CSV Data | ||
| Scheduled Reports | ||
| Self Service Dashboards | ||
| Self Service Reports |
Safety (1 vs 0)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Insert Evacuation Diagrams or Health Screening Questions |
Security (3 vs 1)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Access Control | ||
| Multiple IdP | ||
| Real-time Visitor Screening | ||
| SecureBridge |
Support (2 vs 0)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Real People, Real Support | ||
| Support Articles |
Task Management (0 vs 1)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Task Management |
Ticketing (0 vs 1)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Configurable Ticket Types |
Vendor Management (0 vs 1)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Third Party Management |
Workspace (0 vs 4)
| Feature | Sine by Honeywell | Vivantio |
|---|---|---|
| Customizable Columns | ||
| Multi-line Detail Screens | ||
| Personalized Workspaces | ||
| Watch List |
Unique Features
Only in Sine by Honeywell (45)
Public API
Asset Register & Issuance
Face-check for Quicker Ingress and Egress
Single Sign-on with SAML
Automated Compliance Forms
Sine Workflows
Capture Visitor Photo
Check-in via Geofence
Check-in via iPad Kiosk
Check-in via Mobile App
Complete Check-in Process
Digital Invitations & FastTrack QR Codes
FastTrack Pre-registration
Geo-fence Auto Check-in and Check-out
Invite Visitors Ahead of Time
Manual Check-in via Dashboard
Pre-fill Data for Returning Visitors
Print Visitor Badges with Photo ID
Self-serve Check-in Kiosks
Smart Check-in
+ 25 more unique features
Only in Vivantio (98)
AI Assist
AI Enrich
AI Evolve
AI Knowledge Search
AI Sentiment Analysis
AI Summarization
AI Text Editor
Advanced Asset Management
Asset Auditing
Asset Discovery
Asset Federation
Asset Management / CMDB
Asset Relationships
Asset Ticket History
Asset Types and Categorization
Customizable Asset Layout
Impact Maps
Dynamic Assignment
Email to Ticket
Follow-the-Sun Routing
+ 78 more unique features
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