ServiceM8 vs WorkWave
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
ServiceM8 offers more features (87 vs 12) and more integrations (10 vs 0). Starting price: ServiceM8 at $29/mo vs WorkWave at Contact Sales. ServiceM8 has 87 unique features while WorkWave has 12 unique features, with 0 features in common.
| ServiceM8 | WorkWave | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 87 | 12 |
| AI-Powered Features | 4 | 2 |
| Starting Price | $29/mo | Contact Sales |
| Pricing Tiers | 5 | 0 |
| Integrations | 10 | 0 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 30% |
Feature Comparison by Category
AI (1 vs 2)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| AI Smart Helpers | ||
| AI Technology | ||
| Personalized Insights |
Analytics (2 vs 1)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Data Insights & Analytics | ||
| Job Costing | ||
| Job Profitability |
Asset Management (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Asset Management |
Billing (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Markup Billing |
Booking (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Online Bookings |
Branding (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Photo Branding |
Calendar (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Calendar Import |
Client Management (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Job & Client History |
Communication (9 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Booking Confirmations | ||
| Booking Reminders | ||
| Customer Feedback | ||
| Email Management | ||
| On the Way SMS | ||
| Quote Follow-up | ||
| Staff Messaging | ||
| Track My Arrival | ||
| Two-Way SMS |
Core (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Job Management |
Core Software (0 vs 1)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| CRM & ERP Software |
Desktop (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Mac & PC App |
Dispatch (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Dispatch Map |
Documents (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Document Scanning |
Email (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Inbox |
Financial Services (0 vs 3)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Billing & Payments | ||
| Earned Wage Access | ||
| Financial Services |
Forms (4 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Electronic Forms | ||
| Forms & Certificates | ||
| PDF Fill-in | ||
| Purchased Forms |
HR/Payroll (0 vs 1)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Timekeeping & Payroll |
Integration (5 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Accounting Integrations | ||
| Automated Supplier Import | ||
| Supplier Invoice Import | ||
| Supplier Invoice Importing | ||
| Timesheet Export |
Invoicing (3 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Live Invoice Statements | ||
| Progress Invoicing | ||
| Quoting & Invoicing |
Knowledge Management (2 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Billing Knowledge | ||
| Knowledge |
Marketing (0 vs 1)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Print & Digital Marketing |
Media (3 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Notes, Photos & Videos | ||
| Photo Markup & Diagrams | ||
| Video Transcription |
Mobile (6 vs 1)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Apple CarPlay | ||
| Barcode Scanning | ||
| Mobile Access | ||
| Mobile Operations | ||
| Offline Access | ||
| ServiceM8 Lite for Android | ||
| Signature Capture |
Navigation (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Integrated Navigation |
Network (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| ServiceM8 Network |
Notifications (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Schedule Change Notifications |
Operations (0 vs 1)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Routing & Scheduling |
Payments (6 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Automated Payment Follow-ups | ||
| Credit Card Payments | ||
| Deposits | ||
| Mobile Payments | ||
| Online Card Payments | ||
| Tap to Pay on iPhone |
Phone System (6 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| After Hours Call Routing | ||
| Call Groups | ||
| Call Recording & Transcription | ||
| Caller ID | ||
| Remote Working | ||
| ServiceM8 Phone |
Quoting (4 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Bundles | ||
| Online Quote Acceptance | ||
| Proposals | ||
| Quote Options |
Reporting (3 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Reporting | ||
| Shift GPS Report | ||
| Smart Report Helper |
Routing (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Auto Routing |
Sales (0 vs 1)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Sales & Services |
Scheduling (2 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Recurring Jobs & Maintenance Scheduling | ||
| Scheduling |
Security (2 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Account Activity Log | ||
| Two Step Authentication |
Signatures (2 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Electronic Signature | ||
| Remote Client Signature |
Task Management (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Checklists & Tasks |
Team Management (3 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Activity Feed | ||
| Staff GPS & Status | ||
| Urgent Dispatch |
Templates (2 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Email & SMS Templates | ||
| Job Templates |
Time Tracking (4 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Auto Time Tracking | ||
| Smart Labour | ||
| Timesheets | ||
| Trip Time Tracking |
Voice Control (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Siri Shortcuts |
Web (1 vs 0)
| Feature | ServiceM8 | WorkWave |
|---|---|---|
| Website & Email |
Unique Features
Only in ServiceM8 (87)
AI Smart Helpers
Job Costing
Job Profitability
Asset Management
Markup Billing
Online Bookings
Photo Branding
Calendar Import
Job & Client History
Booking Confirmations
Booking Reminders
Customer Feedback
Email Management
On the Way SMS
Quote Follow-up
Staff Messaging
Track My Arrival
Two-Way SMS
Job Management
Mac & PC App
+ 67 more unique features
Only in WorkWave (12)
AI Technology
Personalized Insights
Data Insights & Analytics
CRM & ERP Software
Billing & Payments
Earned Wage Access
Financial Services
Timekeeping & Payroll
Print & Digital Marketing
Mobile Operations
Routing & Scheduling
Sales & Services
Want to build your own alternative to ServiceM8 or WorkWave?
Analyze it with Reap