Request Tracker vs Whova
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Request Tracker offers more features (68 vs 42) and more integrations (7 vs 3). Starting price: Request Tracker at Free vs Whova at Contact Sales. Request Tracker has 68 unique features while Whova has 42 unique features, with 0 features in common.
| Request Tracker | Whova | |
|---|---|---|
| Category | Event Management | Event Management |
| Total Features | 68 | 42 |
| AI-Powered Features | 0 | 0 |
| Starting Price | Free | Contact Sales |
| Pricing Tiers | 2 | 0 |
| Integrations | 7 | 3 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 60% |
Feature Comparison by Category
Access Control (3 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Custom Roles and Permissions | ||
| Fine-Grained Rights and Access Control | ||
| Role Based Security |
Administration (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| RT Configuration in Web Admin UI |
Asset Management (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Tangible and Intangible Asset Management |
Attendee Management (0 vs 1)
| Feature | Request Tracker | Whova |
|---|---|---|
| Attendee Profiles |
Audit & Compliance (2 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Full Conversation History | ||
| Full Ticket Audit Trail |
Authentication (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Active Directory, SAML, and Other Authentication |
Automation (6 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Automated Custom Templates | ||
| Automatic Ticket Assignment | ||
| Automation via Scrips and Actions | ||
| Scheduled Tickets | ||
| Ticket Automation | ||
| Ticket Escalations |
Change Management (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Change Management |
Check-in (0 vs 2)
| Feature | Request Tracker | Whova |
|---|---|---|
| Kiosk Self Check-in | ||
| Name Badge Generation |
Collaboration (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Ticket Locking |
Communication (2 vs 3)
| Feature | Request Tracker | Whova |
|---|---|---|
| Live Announcements | ||
| Live Chat | ||
| Messaging | ||
| Private Internal Notes | ||
| Video Calling |
Compliance (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| GDPR Support |
Content Management (0 vs 2)
| Feature | Request Tracker | Whova |
|---|---|---|
| Document Sharing | ||
| Speaker Bios |
Customer Communication (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Live Chat Hosting Server |
Customer Experience (2 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Satisfaction Surveys | ||
| Self-Service Customer Portal |
Customization (5 vs 1)
| Feature | Request Tracker | Whova |
|---|---|---|
| Custom Branding | ||
| Customizable Ticket Statuses | ||
| Theme Builder for Branding | ||
| Ticket Entry Form Builder | ||
| Unlimited Custom Fields | ||
| Unlimited Customizable Queues |
Data Management (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Data Export |
Email (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Rich Message Types |
Email Composer (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| WYSIWYG Editor |
Email Management (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Seamless Email Integration |
Engagement (0 vs 5)
| Feature | Request Tracker | Whova |
|---|---|---|
| Community Board | ||
| Gamification | ||
| Live Polling | ||
| Note-taking | ||
| Q&A |
Event Management (0 vs 2)
| Feature | Request Tracker | Whova |
|---|---|---|
| Agenda Management | ||
| Call for Speakers |
Extensibility (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| RT Extensions |
Feedback (0 vs 2)
| Feature | Request Tracker | Whova |
|---|---|---|
| Mobile Survey | ||
| Session Feedback |
File Management (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Drag and Drop Attachments |
Hosting (3 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| AWS Image Deployment | ||
| Cloud RT Hosting | ||
| On-Premise Deployment |
Incident Management (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Incident Management with RTIR |
Infrastructure (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Scalability |
Integration (2 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Command-Line Interface | ||
| RSS Feeds |
Integrations (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| REST 2 API + Zapier |
Knowledge Management (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Knowledge Base / Articles |
Localization (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Multilingual UI |
Mobile App (0 vs 4)
| Feature | Request Tracker | Whova |
|---|---|---|
| Interactive Maps | ||
| Mobile Event Brochure | ||
| Offline Access | ||
| Personal Agenda |
Networking (0 vs 6)
| Feature | Request Tracker | Whova |
|---|---|---|
| Attendee Matchmaking | ||
| Attendee Networking | ||
| Attendee SmartProfiles | ||
| Business Card Scanning | ||
| Meeting Scheduler | ||
| Speed Networking |
Notifications (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Automatic Notifications |
Organization (2 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Ticket Priority | ||
| Ticket Tagging |
Registration (0 vs 2)
| Feature | Request Tracker | Whova |
|---|---|---|
| Event Registration | ||
| Ticketing |
Reporting (6 vs 1)
| Feature | Request Tracker | Whova |
|---|---|---|
| Advanced Reporting | ||
| Charting Interface | ||
| Data Visualization with Charts | ||
| ROI Reporting | ||
| Report Exports | ||
| Scheduled Reports and Dashboards | ||
| Transaction Query Builder |
SLA (2 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Business Hours Support for SLA | ||
| SLA Management |
Search (2 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Full Text Searching | ||
| Multiple Search Options |
Security (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| PGP and S/MIME Support |
Social (0 vs 1)
| Feature | Request Tracker | Whova |
|---|---|---|
| Social Media Integration |
Sponsor Management (0 vs 7)
| Feature | Request Tracker | Whova |
|---|---|---|
| Appointment Scheduling | ||
| Attendee Passport Contest | ||
| Digital Booth Profiles | ||
| Exhibitor Listing | ||
| Lead Capture | ||
| Sponsor Banner Ads | ||
| Sponsor Tier Packages |
Support Services (2 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Extension Customization Support | ||
| Workflow Design Support |
Time Management (1 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Time Tracking |
UI/UX (3 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Dark Theme | ||
| Inline Edit | ||
| Responsive Theme Design |
Virtual Events (0 vs 2)
| Feature | Request Tracker | Whova |
|---|---|---|
| Streaming/Video Integration | ||
| Virtual Conference Platform |
Web Presence (0 vs 1)
| Feature | Request Tracker | Whova |
|---|---|---|
| Event Web Pages |
Workflow (3 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Approvals | ||
| Bulk Actions | ||
| Predefined Ticket Actions |
Workflow Automation (2 vs 0)
| Feature | Request Tracker | Whova |
|---|---|---|
| Automated Workflows | ||
| Workflow Builder |
Unique Features
Only in Request Tracker (68)
Custom Roles and Permissions
Fine-Grained Rights and Access Control
Role Based Security
RT Configuration in Web Admin UI
Tangible and Intangible Asset Management
Full Conversation History
Full Ticket Audit Trail
Active Directory, SAML, and Other Authentication
Automated Custom Templates
Automatic Ticket Assignment
Automation via Scrips and Actions
Scheduled Tickets
Ticket Automation
Ticket Escalations
Change Management
Ticket Locking
Live Chat
Private Internal Notes
GDPR Support
Live Chat Hosting Server
+ 48 more unique features
Only in Whova (42)
Attendee Profiles
Kiosk Self Check-in
Name Badge Generation
Live Announcements
Messaging
Video Calling
Document Sharing
Speaker Bios
Custom Branding
Community Board
Gamification
Live Polling
Note-taking
Q&A
Agenda Management
Call for Speakers
Mobile Survey
Session Feedback
Interactive Maps
Mobile Event Brochure
+ 22 more unique features
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