Request Tracker vs Splash Events
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Request Tracker offers more features (68 vs 44) and fewer integrations (7 vs 30). Starting price: Request Tracker at Free vs Splash Events at $49/mo. Request Tracker has 68 unique features while Splash Events has 44 unique features, with 0 features in common.
| Request Tracker | Splash Events | |
|---|---|---|
| Category | Event Management | Event Management |
| Total Features | 68 | 44 |
| AI-Powered Features | 0 | 8 |
| Starting Price | Free | $49/mo |
| Pricing Tiers | 2 | 4 |
| Integrations | 7 | 30 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 72% |
Feature Comparison by Category
Access Control (3 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Custom Roles and Permissions | ||
| Fine-Grained Rights and Access Control | ||
| Role Based Security |
Administration (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| RT Configuration in Web Admin UI |
Analytics (0 vs 6)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Attendee Insights | ||
| Attendee Segmentation | ||
| Custom Reports | ||
| Real-Time Analytics | ||
| Revenue Reports | ||
| Survey & Feedback |
Asset Management (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Tangible and Intangible Asset Management |
Attendee Management (0 vs 1)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Attendee Management |
Audit & Compliance (2 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Full Conversation History | ||
| Full Ticket Audit Trail |
Authentication (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Active Directory, SAML, and Other Authentication |
Automation (6 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Automated Custom Templates | ||
| Automatic Ticket Assignment | ||
| Automation via Scrips and Actions | ||
| Scheduled Tickets | ||
| Ticket Automation | ||
| Ticket Escalations |
Branding (0 vs 1)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| White-Label Options |
Change Management (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Change Management |
Check-In (0 vs 3)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Badge Printing | ||
| Mobile Check-In | ||
| QR Code Generation |
Collaboration (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Ticket Locking |
Communication (2 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Live Chat | ||
| Private Internal Notes |
Compliance (1 vs 1)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Accessibility Features | ||
| GDPR Support |
Core Features (0 vs 1)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Event Creation Wizard |
Customer Communication (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Live Chat Hosting Server |
Customer Experience (2 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Satisfaction Surveys | ||
| Self-Service Customer Portal |
Customization (5 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Customizable Ticket Statuses | ||
| Theme Builder for Branding | ||
| Ticket Entry Form Builder | ||
| Unlimited Custom Fields | ||
| Unlimited Customizable Queues |
Data Management (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Data Export |
Email (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Rich Message Types |
Email Composer (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| WYSIWYG Editor |
Email Management (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Seamless Email Integration |
Engagement (0 vs 3)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Networking Features | ||
| Push Notifications | ||
| Social Wall |
Extensibility (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| RT Extensions |
File Management (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Drag and Drop Attachments |
Hosting (3 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| AWS Image Deployment | ||
| Cloud RT Hosting | ||
| On-Premise Deployment |
Incident Management (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Incident Management with RTIR |
Infrastructure (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Scalability |
Integration (2 vs 1)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| API Access | ||
| Command-Line Interface | ||
| RSS Feeds |
Integrations (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| REST 2 API + Zapier |
Internationalization (0 vs 1)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Multi-Language Support |
Knowledge Management (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Knowledge Base / Articles |
Localization (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Multilingual UI |
Management (0 vs 2)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Export Capabilities | ||
| Staff Portal |
Marketing (0 vs 3)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Email Marketing | ||
| Event Website Builder | ||
| Social Media Integration |
Networking (0 vs 1)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Attendee Matching |
Notifications (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Automatic Notifications |
Organization (2 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Ticket Priority | ||
| Ticket Tagging |
Payments (0 vs 2)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Payment Processing | ||
| Refund Management |
Planning (0 vs 2)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Event Cloning | ||
| Venue Management |
Registration (0 vs 3)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Email Verification | ||
| Group Registration | ||
| Registration Forms |
Reporting (6 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Advanced Reporting | ||
| Charting Interface | ||
| Data Visualization with Charts | ||
| Report Exports | ||
| Scheduled Reports and Dashboards | ||
| Transaction Query Builder |
SLA (2 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Business Hours Support for SLA | ||
| SLA Management |
Scheduling (0 vs 2)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Agenda Builder | ||
| Session Scheduling |
Search (2 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Full Text Searching | ||
| Multiple Search Options |
Security (1 vs 2)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Fraud Detection | ||
| PGP and S/MIME Support | ||
| Two-Factor Authentication |
Sponsorships (0 vs 1)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Sponsor Management |
Support Services (2 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Extension Customization Support | ||
| Workflow Design Support |
Ticketing (0 vs 7)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Capacity Management | ||
| Coupon & Promo Codes | ||
| Dynamic Pricing | ||
| Seat Assignment | ||
| Ticket Management | ||
| Transfer Tickets | ||
| Waitlist Management |
Time Management (1 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Time Tracking |
UI/UX (3 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Dark Theme | ||
| Inline Edit | ||
| Responsive Theme Design |
Virtual Events (0 vs 1)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Virtual Event Support |
Workflow (3 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Approvals | ||
| Bulk Actions | ||
| Predefined Ticket Actions |
Workflow Automation (2 vs 0)
| Feature | Request Tracker | Splash Events |
|---|---|---|
| Automated Workflows | ||
| Workflow Builder |
Unique Features
Only in Request Tracker (68)
Custom Roles and Permissions
Fine-Grained Rights and Access Control
Role Based Security
RT Configuration in Web Admin UI
Tangible and Intangible Asset Management
Full Conversation History
Full Ticket Audit Trail
Active Directory, SAML, and Other Authentication
Automated Custom Templates
Automatic Ticket Assignment
Automation via Scrips and Actions
Scheduled Tickets
Ticket Automation
Ticket Escalations
Change Management
Ticket Locking
Live Chat
Private Internal Notes
GDPR Support
Live Chat Hosting Server
+ 48 more unique features
Only in Splash Events (44)
Attendee Insights
Attendee Segmentation
Custom Reports
Real-Time Analytics
Revenue Reports
Survey & Feedback
Attendee Management
White-Label Options
Badge Printing
Mobile Check-In
QR Code Generation
Accessibility Features
Event Creation Wizard
Networking Features
Push Notifications
Social Wall
API Access
Multi-Language Support
Export Capabilities
Staff Portal
+ 24 more unique features
View Request Tracker details View Splash Events details Request Tracker alternatives Splash Events alternatives
Want to build your own alternative to Request Tracker or Splash Events?
Analyze it with Reap