Reply.io vs Vtiger
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Reply.io offers fewer features (58 vs 152) and fewer integrations (6 vs 17). Starting price: Reply.io at $49/mo vs Vtiger at $12/mo. Reply.io has 58 unique features while Vtiger has 152 unique features, with 0 features in common.
| Reply.io | Vtiger | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 58 | 152 |
| AI-Powered Features | 13 | 11 |
| Starting Price | $49/mo | $12/mo |
| Pricing Tiers | 18 | 5 |
| Integrations | 6 | 17 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 95% |
Feature Comparison by Category
AI (13 vs 11)
| Feature | Reply.io | Vtiger |
|---|---|---|
| 24/7 Operations | ||
| AI Agents for Prospects | ||
| AI Bot Management | ||
| AI Generated Responses | ||
| AI Generated Sequences | ||
| AI Hyper-Personalization | ||
| AI SDR (Smart Audience Suggestion) | ||
| AI Variables | ||
| AI Voicemails on LinkedIn | ||
| AI-Trained Re-engagement | ||
| AI-Trained Responses | ||
| Agent Builder | ||
| Autopilot & Copilot Modes | ||
| Best Time to Contact | ||
| Calculus AI |
Administration (1 vs 9)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Connections | ||
| Customization | ||
| Duplicate Prevention | ||
| Import & Export | ||
| Layout Designer | ||
| QR Code | ||
| Quality Audit | ||
| Role-Based Access Control | ||
| Server Scripts and Jobs | ||
| User Management |
Agency Management (3 vs 0)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Multi-workspace Account Structure | ||
| Unlimited Clients & Users | ||
| White-label Option |
Analytics (0 vs 10)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Contact Engagement Insights | ||
| Custom schedule reports | ||
| Customizable dashboards | ||
| Dashboard | ||
| Internal ticket Insights | ||
| Performance Insights | ||
| Reports | ||
| Sales Insights | ||
| Support Insights | ||
| Targets |
Automation (5 vs 9)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Approvals | ||
| Business Process Automation | ||
| Calls & SMS Automation | ||
| Email Automation | ||
| Flowcharts | ||
| LinkedIn Automation | ||
| Multichannel Conditional Sequences | ||
| Opportunity creation from Email | ||
| Organization creation from Email | ||
| Process Designer | ||
| Rules, Conditions, and Actions | ||
| WhatsApp Semi-Automation | ||
| Workflows | ||
| Workflows and Approvals |
Billing (0 vs 3)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Invoicing | ||
| Payment Tracking | ||
| Subscriptions |
Collaboration (0 vs 8)
| Feature | Reply.io | Vtiger |
|---|---|---|
| @Mentions | ||
| Actions - Alerts & Reminders | ||
| Calendar and Events | ||
| Comments | ||
| Direct messages | ||
| Documents | ||
| Inbox | ||
| Internal Collaboration |
Communication (2 vs 0)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Consolidated Inbox | ||
| Unified Inbox |
Compliance (0 vs 1)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Consents for compliance |
Configuration (2 vs 0)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Custom Playbooks | ||
| Custom Sequence Templates |
Core (0 vs 9)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Document Engagement | ||
| Idle Alerts | ||
| Image Storage | ||
| Mobile App | ||
| Multi Currencies | ||
| Notifications | ||
| One View | ||
| Profile Scoring | ||
| Real-time Notifications |
Data (6 vs 0)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Contact Enrichment | ||
| High-Accuracy Emails | ||
| Live Data Credits | ||
| Real-Time Data | ||
| Real-time (Evergreen) Data | ||
| Real-time Contacts Search |
Email (6 vs 0)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Email Search Extension | ||
| Email Validation | ||
| Gmail API for Email Sending | ||
| Plain Text Sending Mode | ||
| Unlimited Emails | ||
| Unlimited Mailboxes |
Email Deliverability (7 vs 0)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Anti-spam & Deliverability Suite | ||
| Done-For-You Deliverability | ||
| Email Health Checker | ||
| Email Warm-Ups | ||
| Google Postmaster Integration | ||
| Hours-Long Email Delays | ||
| List-Unsubscribe Header |
Help Desk (0 vs 22)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Agent level business hours | ||
| Articles & FAQs | ||
| Business Hours | ||
| Case satisfaction survey | ||
| Cases | ||
| Chatflows | ||
| Conversations | ||
| Customer Portal | ||
| Email to Case | ||
| FAQs | ||
| First Response SLA | ||
| Internal Ticketing | ||
| Least Loaded Ticket Assignment | ||
| Live Chats | ||
| Live Web Chat |
Integration (0 vs 6)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Emails & Phone Integration | ||
| Facebook Leads Ads | ||
| Google + O365 Add-ins | ||
| Google Leads Form Extension integration | ||
| Video conferencing integration | ||
| Zoom & Google Meet |
Integrations (2 vs 0)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Calendly and CRM Integration | ||
| Zapier Integration |
Inventory (0 vs 5)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Assets | ||
| Inventory | ||
| Purchase Order Management | ||
| Stockroom | ||
| Vendor Management |
Marketing (0 vs 15)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Autoresponders | ||
| Email Campaign Reports | ||
| Email Campaigns | ||
| Email Sequences | ||
| Email Template Builder | ||
| Email Templates | ||
| Landing Pages | ||
| List Reports | ||
| Lists and Segments | ||
| SMS Campaigns | ||
| Scheduled Email Campaigns | ||
| Short URL | ||
| Social Module | ||
| Web to Lead Forms | ||
| Webforms |
Meeting Scheduling (1 vs 0)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Meeting Scheduler |
Mobile (0 vs 2)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Business Card Scanner | ||
| Voice Notes |
Productivity (0 vs 2)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Aide | ||
| Learning Management System (LMS) |
Project Management (0 vs 11)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Automated Time Tracking and Billing | ||
| Automated task end times | ||
| Gantt View | ||
| Kanban Board | ||
| Project Templates | ||
| Project key metrics and analytics | ||
| Projects | ||
| Subtasks | ||
| Task dependencies | ||
| Tasks | ||
| Work Orders |
Prospecting (1 vs 0)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Audience Discovery |
Reporting (3 vs 0)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Channel Efficiency Report | ||
| Export CSV Stats | ||
| Performance Report |
Sales (0 vs 28)
| Feature | Reply.io | Vtiger |
|---|---|---|
| Action Center | ||
| Appointment Pages | ||
| CPQ - Configure, Price, and Quote | ||
| Contact Roles | ||
| Customize Sales Stages | ||
| Deal Kanban View | ||
| Deal Playbooks | ||
| Deal Room | ||
| Deals | ||
| Email tracking & real time notifications | ||
| Field Sales | ||
| Forecast & Quota | ||
| Idle Deal Alerts | ||
| Lead Auto-assignment & Routing | ||
| Lead Scoring |
Security (0 vs 1)
| Feature | Reply.io | Vtiger |
|---|---|---|
| OTP Rules |
Support (6 vs 0)
| Feature | Reply.io | Vtiger |
|---|---|---|
| CEO Strategy Calls | ||
| CSM Onboarding | ||
| Customer Success Department Access | ||
| Live Chat and Email Support | ||
| Slack Channel Integration | ||
| White-Glove Onboarding |
Unique Features
Only in Reply.io (58)
Role-Based Access Control
Multi-workspace Account Structure
Unlimited Clients & Users
White-label Option
24/7 Operations
AI Agents for Prospects
AI Generated Responses
AI Generated Sequences
AI Hyper-Personalization
AI SDR (Smart Audience Suggestion)
AI Variables
AI Voicemails on LinkedIn
AI-Trained Re-engagement
AI-Trained Responses
Autopilot & Copilot Modes
Custom AI Playbooks and Prompt Engineering
Hyper-Personalized LinkedIn Voicemails
Calls & SMS Automation
Email Automation
LinkedIn Automation
+ 38 more unique features
Only in Vtiger (152)
Connections
Customization
Duplicate Prevention
Import & Export
Layout Designer
QR Code
Quality Audit
Server Scripts and Jobs
User Management
Agent Builder
AI Bot Management
Best Time to Contact
Calculus AI
Chatbot
Generative AI Designer
Meeting Aide
Natural Language Querying
Predictive AI Designer
Prompt Builder
Voice Assistants Integration
+ 132 more unique features
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