RemotePC vs Vivantio
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
RemotePC offers fewer features (51 vs 98) and more integrations (6 vs 4). Starting price: RemotePC at $0.83/mo vs Vivantio at $49/mo. RemotePC has 51 unique features while Vivantio has 98 unique features, with 0 features in common.
| RemotePC | Vivantio | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 51 | 98 |
| AI-Powered Features | 0 | 10 |
| Starting Price | $0.83/mo | $49/mo |
| Pricing Tiers | 6 | 1 |
| Integrations | 6 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 90% |
Feature Comparison by Category
AI (0 vs 7)
| Feature | RemotePC | Vivantio |
|---|---|---|
| AI Assist | ||
| AI Enrich | ||
| AI Evolve | ||
| AI Knowledge Search | ||
| AI Sentiment Analysis | ||
| AI Summarization | ||
| AI Text Editor |
Access Control (3 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Attended Access | ||
| Role-based Access Control | ||
| Schedule Remote Access |
Access Method (2 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Access via Web | ||
| RDP Connector |
Asset Management (0 vs 10)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Advanced Asset Management | ||
| Asset Auditing | ||
| Asset Discovery | ||
| Asset Federation | ||
| Asset Management / CMDB | ||
| Asset Relationships | ||
| Asset Ticket History | ||
| Asset Types and Categorization | ||
| Customizable Asset Layout | ||
| Impact Maps |
Augmented Reality (1 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Vision: AR-powered live video sharing |
Authentication (2 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Active Directory / SSO | ||
| Single Sign-On |
Automation (0 vs 12)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Dynamic Assignment | ||
| Email to Ticket | ||
| Follow-the-Sun Routing | ||
| Note Templates | ||
| Round Robin Assignment | ||
| Routing Rules | ||
| Sender Tracking | ||
| Skills-based Routing | ||
| Smart Actions | ||
| Template Action Types | ||
| Ticket Templates | ||
| Workflow Designer |
Backup & Recovery (3 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Endpoint Cloud Backup | ||
| Google Workspace Backup | ||
| Microsoft Office 365 Backup |
CRM (0 vs 5)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Client Alerts | ||
| Client Categories | ||
| Client Highlight Rules | ||
| Client Management / CRM | ||
| Client SLAs |
Collaboration (2 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Invite To Collaborate | ||
| Whiteboard |
Communication (2 vs 5)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Chat | ||
| Email Signatures | ||
| Email Templates | ||
| Email Themes | ||
| Meeting: Video Conferencing Solution | ||
| Review / Reply / Forward | ||
| Rich Text History & Notes |
Compliance (1 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Compliance |
Configuration (0 vs 3)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Email to Ticket Sender Rules | ||
| Out Of Office | ||
| Working Time Plans |
Core Access (1 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Always-ON Remote Access |
Cross-Platform (2 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Linux Remote Access | ||
| Platform Independent Access |
Customer Portal (0 vs 11)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Anonymous SSP Access | ||
| Guided Categories | ||
| HTML & CSS | ||
| Localization | ||
| Page Editor | ||
| Self Service Portal | ||
| Self Service Portal Instances | ||
| Self Service Roles | ||
| Service Catalog | ||
| Theme Editor | ||
| Ticket Deflection |
Customization (0 vs 6)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Cascading Custom Forms and Fields | ||
| Conditional Custom Forms | ||
| Conditional Custom Forms and Fields | ||
| Custom Forms & Fields | ||
| Linked Custom Fields | ||
| Multiline Custom Forms |
Deployment (1 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Deployment |
Developer (0 vs 2)
| Feature | RemotePC | Vivantio |
|---|---|---|
| JavaScript Support | ||
| oData Support |
Display Management (2 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Multi-To-Multi Monitor | ||
| Screen Resolution Adjustment |
Display Quality (1 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| 4:4:4 Color |
Feedback (0 vs 3)
| Feature | RemotePC | Vivantio |
|---|---|---|
| NPS/CSAT Surveys | ||
| Sentiment Surveys | ||
| Surveys |
File Management (3 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Drag and Drop | ||
| File Transfer | ||
| Remote File Access |
Hardware Integration (1 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| USB Device Redirection |
ITSM (0 vs 2)
| Feature | RemotePC | Vivantio |
|---|---|---|
| ITSM / ITIL Support | ||
| Service Level Management |
Integration (1 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| NinjaOne Integration |
Knowledge Base (0 vs 10)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Article Creation on Ticket Closure | ||
| Article Expiry | ||
| Article Templates | ||
| Article Themes | ||
| Customer Knowledge Base Feedback | ||
| Customizable Article Layout | ||
| Knowledge Base | ||
| Knowledge Base Segregation | ||
| Knowledge Management | ||
| Link Tickets to Articles |
Media (2 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Mic Passthrough | ||
| Play Sound Remotely |
Mobile Support (2 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Access Android Devices | ||
| Remote Access via Mobiles |
Organization (1 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Computer Grouping |
Performance (1 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Performance Viewer |
Printing (1 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Remote Printing |
Privacy (1 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Blank Host Screen |
Recording (2 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Record Remote Sessions | ||
| Session Recording |
Reporting (1 vs 14)
| Feature | RemotePC | Vivantio |
|---|---|---|
| BI Integrations | ||
| Built-in BI | ||
| Customer Portal Reports | ||
| Data Builder | ||
| Live Dashboards | ||
| Logs and Reports | ||
| Managed Data Warehouse | ||
| Quick Reports | ||
| Report Builder | ||
| Report Catalog | ||
| Scheduled Reports | ||
| Self Service Dashboards | ||
| Self Service Reports | ||
| Track Effort | ||
| Wallboards |
Scalability (1 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Scalable |
Security (1 vs 1)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Multiple IdP | ||
| Secure Remote Access |
Support (4 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| 24/7 Live Support | ||
| Email and Chat Support | ||
| HelpDesk: On-demand Remote Support | ||
| Phone Support |
System Management (2 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Remote Reboot | ||
| Wake-on-LAN |
Task Management (0 vs 1)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Task Management |
Ticketing (0 vs 1)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Configurable Ticket Types |
User Management (4 vs 0)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Active Directory Sync | ||
| Create Groups | ||
| Multiple Users into one Computer | ||
| Unlimited User Licenses |
Vendor Management (0 vs 1)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Third Party Management |
Workspace (0 vs 4)
| Feature | RemotePC | Vivantio |
|---|---|---|
| Customizable Columns | ||
| Multi-line Detail Screens | ||
| Personalized Workspaces | ||
| Watch List |
Unique Features
Only in RemotePC (51)
Attended Access
Role-based Access Control
Schedule Remote Access
Access via Web
RDP Connector
Vision: AR-powered live video sharing
Active Directory / SSO
Single Sign-On
Endpoint Cloud Backup
Google Workspace Backup
Microsoft Office 365 Backup
Invite To Collaborate
Whiteboard
Chat
Meeting: Video Conferencing Solution
Compliance
Always-ON Remote Access
Linux Remote Access
Platform Independent Access
Deployment
+ 31 more unique features
Only in Vivantio (98)
AI Assist
AI Enrich
AI Evolve
AI Knowledge Search
AI Sentiment Analysis
AI Summarization
AI Text Editor
Advanced Asset Management
Asset Auditing
Asset Discovery
Asset Federation
Asset Management / CMDB
Asset Relationships
Asset Ticket History
Asset Types and Categorization
Customizable Asset Layout
Impact Maps
Dynamic Assignment
Email to Ticket
Follow-the-Sun Routing
+ 78 more unique features
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