PestPac vs ServiceM8
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
PestPac offers fewer features (46 vs 87) and fewer integrations (0 vs 10). Starting price: PestPac at Contact Sales vs ServiceM8 at $29/mo. PestPac has 46 unique features while ServiceM8 has 87 unique features, with 0 features in common.
| PestPac | ServiceM8 | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 46 | 87 |
| AI-Powered Features | 2 | 4 |
| Starting Price | Contact Sales | $29/mo |
| Pricing Tiers | 3 | 5 |
| Integrations | 0 | 10 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 95% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| AI Smart Helpers |
Accounting & Finance (2 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Accounting | ||
| General Ledger Export |
Analytics (0 vs 2)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Job Costing | ||
| Job Profitability |
Analytics & Reporting (4 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Business Analytics | ||
| Custom Reporting | ||
| Reporting & Analytics | ||
| Wavelytics |
Asset Management (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Asset Management |
Automation (1 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Automated Workflows |
Billing (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Markup Billing |
Billing & Operations (1 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Order Management |
Booking (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Online Bookings |
Branding (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Photo Branding |
CRM (1 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Customer Management |
Calendar (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Calendar Import |
Client Management (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Job & Client History |
Commercial Features (2 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Multi-Unit | ||
| Multi-Unit Building Management |
Communication (0 vs 9)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Booking Confirmations | ||
| Booking Reminders | ||
| Customer Feedback | ||
| Email Management | ||
| On the Way SMS | ||
| Quote Follow-up | ||
| Staff Messaging | ||
| Track My Arrival | ||
| Two-Way SMS |
Communications (3 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Communication Center | ||
| Customer Communications | ||
| Customer Notifications |
Compliance & Auditing (2 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| CustomerConnect+ Logbook | ||
| Logbook |
Core (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Job Management |
Customer Self-Service (3 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Customer Portal | ||
| CustomerConnect | ||
| CustomerConnect+ |
Desktop (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Mac & PC App |
Dispatch (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Dispatch Map |
Documents (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Document Scanning |
Email (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Inbox |
Enterprise Features (1 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Multi-Branch |
Feedback & Surveys (1 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Customer Surveys |
Field Operations (1 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Integrated Pest Management (IPM) |
Field Tracking (1 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| GPS Tracking |
Forms (0 vs 4)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Electronic Forms | ||
| Forms & Certificates | ||
| PDF Fill-in | ||
| Purchased Forms |
Forms & Templates (1 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Digital Forms & Templates |
Inspections (1 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Termite Inspection |
Integration (0 vs 5)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Accounting Integrations | ||
| Automated Supplier Import | ||
| Supplier Invoice Import | ||
| Supplier Invoice Importing | ||
| Timesheet Export |
Integrations (1 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| API Integrations |
Inventory (2 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Inventory Management | ||
| Material Tracking |
Invoicing (0 vs 3)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Live Invoice Statements | ||
| Progress Invoicing | ||
| Quoting & Invoicing |
IoT & Smart Devices (1 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Smart Traps |
Knowledge Management (0 vs 2)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Billing Knowledge | ||
| Knowledge |
Marketing (5 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Digital, Print & Direct Mail Marketing Services | ||
| Marketing Automation | ||
| Online Reviews | ||
| Print Marketing | ||
| Website Builder |
Media (0 vs 3)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Notes, Photos & Videos | ||
| Photo Markup & Diagrams | ||
| Video Transcription |
Mobile (2 vs 6)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Apple CarPlay | ||
| Barcode Scanning | ||
| Mobile Access | ||
| Mobile App | ||
| Mobile Sketch | ||
| Offline Access | ||
| ServiceM8 Lite for Android | ||
| Signature Capture |
Navigation (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Integrated Navigation |
Network (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| ServiceM8 Network |
Notifications (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Schedule Change Notifications |
Payments (0 vs 6)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Automated Payment Follow-ups | ||
| Credit Card Payments | ||
| Deposits | ||
| Mobile Payments | ||
| Online Card Payments | ||
| Tap to Pay on iPhone |
Payments & Billing (4 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Billing and Payments | ||
| Financial Services | ||
| In-Field Payment | ||
| WorkWave Integrated Payments |
Phone System (0 vs 6)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| After Hours Call Routing | ||
| Call Groups | ||
| Call Recording & Transcription | ||
| Caller ID | ||
| Remote Working | ||
| ServiceM8 Phone |
Quoting (0 vs 4)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Bundles | ||
| Online Quote Acceptance | ||
| Proposals | ||
| Quote Options |
Reporting (0 vs 3)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Reporting | ||
| Shift GPS Report | ||
| Smart Report Helper |
Routing (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Auto Routing |
Routing & Optimization (1 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Route Optimization |
Sales & Lead Generation (4 vs 0)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Lead Management | ||
| Online Sales | ||
| Sales Center | ||
| eCommerce |
Scheduling (1 vs 2)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Recurring Jobs & Maintenance Scheduling | ||
| Scheduling | ||
| Smart Scheduling |
Security (0 vs 2)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Account Activity Log | ||
| Two Step Authentication |
Signatures (0 vs 2)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Electronic Signature | ||
| Remote Client Signature |
Task Management (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Checklists & Tasks |
Team Management (0 vs 3)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Activity Feed | ||
| Staff GPS & Status | ||
| Urgent Dispatch |
Templates (0 vs 2)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Email & SMS Templates | ||
| Job Templates |
Time Tracking (0 vs 4)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Auto Time Tracking | ||
| Smart Labour | ||
| Timesheets | ||
| Trip Time Tracking |
Voice Control (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Siri Shortcuts |
Web (0 vs 1)
| Feature | PestPac | ServiceM8 |
|---|---|---|
| Website & Email |
Unique Features
Only in PestPac (46)
Accounting
General Ledger Export
Business Analytics
Custom Reporting
Reporting & Analytics
Wavelytics
Automated Workflows
Order Management
Multi-Unit
Multi-Unit Building Management
Communication Center
Customer Communications
Customer Notifications
CustomerConnect+ Logbook
Logbook
Customer Management
Customer Portal
CustomerConnect
CustomerConnect+
Multi-Branch
+ 26 more unique features
Only in ServiceM8 (87)
AI Smart Helpers
Job Costing
Job Profitability
Asset Management
Markup Billing
Online Bookings
Photo Branding
Calendar Import
Job & Client History
Booking Confirmations
Booking Reminders
Customer Feedback
Email Management
On the Way SMS
Quote Follow-up
Staff Messaging
Track My Arrival
Two-Way SMS
Job Management
Mac & PC App
+ 67 more unique features
Want to build your own alternative to PestPac or ServiceM8?
Analyze it with Reap