Pendo vs Smartlook
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Pendo offers more features (42 vs 13) and more integrations (30 vs 6). Starting price: Pendo at $900/mo vs Smartlook at Contact Sales. Pendo has 40 unique features while Smartlook has 11 unique features, with 2 features in common.
| Pendo | Smartlook | |
|---|---|---|
| Category | Product Analytics | Product Analytics |
| Total Features | 42 | 13 |
| AI-Powered Features | 4 | 0 |
| Starting Price | $900/mo | Contact Sales |
| Pricing Tiers | 4 | 0 |
| Integrations | 30 | 6 |
| Shared Features | 2 | |
| Shared Integrations | 5 | |
| Data Quality | 71% | 40% |
Feature Comparison by Category
Analytics (22 vs 9)
| Feature | Pendo | Smartlook |
|---|---|---|
| Advanced Filtering | ||
| Behavior Flows | ||
| Cohort Analysis | ||
| Crash Reporting | ||
| Crash Reports | ||
| Custom Dashboards | ||
| Custom Events Tracking | ||
| Custom Properties | ||
| Enhanced Event Creation | ||
| Error Tracking | ||
| Events | ||
| Feature Usage Analytics | ||
| Funnel Analysis | ||
| Funnels | ||
| Heatmaps |
Data (1 vs 0)
| Feature | Pendo | Smartlook |
|---|---|---|
| Data Export |
Deployment (2 vs 0)
| Feature | Pendo | Smartlook |
|---|---|---|
| A/B Testing | ||
| Feature Flags |
Engagement (8 vs 0)
| Feature | Pendo | Smartlook |
|---|---|---|
| Behavioral Targeting | ||
| Content Library | ||
| Custom Branding | ||
| In-App Messaging | ||
| Multi-language Support | ||
| Onboarding Flows | ||
| Resource Center | ||
| Smart Tips |
Feedback (2 vs 0)
| Feature | Pendo | Smartlook |
|---|---|---|
| Feedback Management | ||
| NPS Surveys |
Implementation (0 vs 1)
| Feature | Pendo | Smartlook |
|---|---|---|
| Simple Setup |
Integration (3 vs 0)
| Feature | Pendo | Smartlook |
|---|---|---|
| API Access | ||
| Integrations Hub | ||
| Webhooks |
Platform (0 vs 3)
| Feature | Pendo | Smartlook |
|---|---|---|
| Cross-platform Analytics | ||
| Mobile App Analytics | ||
| Website Analytics |
Security (4 vs 0)
| Feature | Pendo | Smartlook |
|---|---|---|
| Audit Logs | ||
| Data Privacy Controls | ||
| Role-based Access Control | ||
| SSO Integration |
Unique Features
Only in Pendo (40)
Cohort Analysis
Crash Reporting
Custom Dashboards
Custom Events Tracking
Custom Properties
Error Tracking
Feature Usage Analytics
Funnel Analysis
Impact Analysis
Predictive Analytics
Product Analytics
Product Benchmarking
Real-time Dashboards
Retention Dashboards
Revenue Analytics
Scheduled Reports
Session Replay
User Identification
User Segments
Visitor Heatmaps
+ 20 more unique features
Only in Smartlook (11)
Advanced Filtering
Behavior Flows
Crash Reports
Enhanced Event Creation
Events
Funnels
Heatmaps
Session Recordings
Simple Setup
Cross-platform Analytics
Website Analytics
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