Pendo vs Smartlook
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Pendo offers more features (16 vs 13) and more integrations (8 vs 6). Starting price: Pendo at Free vs Smartlook at Contact Sales. Pendo has 16 unique features while Smartlook has 13 unique features, with 0 features in common.
| Pendo | Smartlook | |
|---|---|---|
| Category | Product Analytics | Product Analytics |
| Total Features | 16 | 13 |
| AI-Powered Features | 4 | 0 |
| Starting Price | Free | Contact Sales |
| Pricing Tiers | 4 | 0 |
| Integrations | 8 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 40% |
Feature Comparison by Category
AI (1 vs 0)
| Feature | Pendo | Smartlook |
|---|---|---|
| Agent Mode |
AI Analytics (1 vs 0)
| Feature | Pendo | Smartlook |
|---|---|---|
| Agent Analytics |
AI Integration (1 vs 0)
| Feature | Pendo | Smartlook |
|---|---|---|
| MCP Query |
Analytics (2 vs 9)
| Feature | Pendo | Smartlook |
|---|---|---|
| Advanced Filtering | ||
| Behavior Flows | ||
| Crash Reports | ||
| Enhanced Event Creation | ||
| Events | ||
| Funnels | ||
| Heatmaps | ||
| Page Analytics | ||
| Product Analytics | ||
| Product Discovery | ||
| Session Recordings |
Communication (1 vs 0)
| Feature | Pendo | Smartlook |
|---|---|---|
| Roadmaps |
Data Management (1 vs 0)
| Feature | Pendo | Smartlook |
|---|---|---|
| Data Sync |
Feedback & Insights (3 vs 0)
| Feature | Pendo | Smartlook |
|---|---|---|
| Listen | ||
| Net Promoter Score (NPS) | ||
| Sentiment |
Implementation (0 vs 1)
| Feature | Pendo | Smartlook |
|---|---|---|
| Simple Setup |
Integration (1 vs 0)
| Feature | Pendo | Smartlook |
|---|---|---|
| Integrations |
Platform (0 vs 3)
| Feature | Pendo | Smartlook |
|---|---|---|
| Cross-platform Analytics | ||
| Mobile App Analytics | ||
| Website Analytics |
Predictive Analytics (1 vs 0)
| Feature | Pendo | Smartlook |
|---|---|---|
| Predict |
User Behavior (1 vs 0)
| Feature | Pendo | Smartlook |
|---|---|---|
| Session Replay |
User Engagement (3 vs 0)
| Feature | Pendo | Smartlook |
|---|---|---|
| Guides | ||
| Journey Orchestration | ||
| Orchestrate |
Unique Features
Only in Pendo (16)
Agent Mode
Agent Analytics
MCP Query
Product Analytics
Product Discovery
Roadmaps
Data Sync
Listen
Net Promoter Score (NPS)
Sentiment
Integrations
Predict
Session Replay
Guides
Journey Orchestration
Orchestrate
Only in Smartlook (13)
Advanced Filtering
Behavior Flows
Crash Reports
Enhanced Event Creation
Events
Funnels
Heatmaps
Page Analytics
Session Recordings
Simple Setup
Cross-platform Analytics
Mobile App Analytics
Website Analytics
Want to build your own alternative to Pendo or Smartlook?
Analyze it with Reap