PagerDuty vs Raygun
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
PagerDuty offers more features (41 vs 37) and more integrations (28 vs 7). Starting price: PagerDuty at $49/mo vs Raygun at $60/mo. PagerDuty has 41 unique features while Raygun has 37 unique features, with 0 features in common.
| PagerDuty | Raygun | |
|---|---|---|
| Category | Observability & Monitoring | Observability & Monitoring |
| Total Features | 41 | 37 |
| AI-Powered Features | 4 | 1 |
| Starting Price | $49/mo | $60/mo |
| Pricing Tiers | 4 | 12 |
| Integrations | 28 | 7 |
| Shared Features | 0 | |
| Shared Integrations | 5 | |
| Data Quality | 71% | 80% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | PagerDuty | Raygun |
|---|---|---|
| AI Error Resolution |
AI/ML (2 vs 0)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Event Intelligence | ||
| Intelligent Triage |
Administration (2 vs 0)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Multi-Tenant Support | ||
| Role-Based Access Control |
Analytics (7 vs 0)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Contextual Alerts | ||
| Incident Analytics & Reporting | ||
| Incident Post-Mortems | ||
| Oncall Burnout Analytics | ||
| Responder Analytics | ||
| Scheduled Reports | ||
| Service Dependency Mapping |
Automation (8 vs 0)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Alert Deduplication | ||
| Alert Grouping & Correlation | ||
| Automated Remediation | ||
| Bulk Actions | ||
| Custom Routing Rules | ||
| Escalation Rules Engine | ||
| Incident Templates | ||
| Notification Suppression |
Billing (0 vs 1)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Invoiced Billing |
Collaboration (4 vs 0)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Conference Bridge | ||
| Incident Commander | ||
| Incident Notes & Timeline | ||
| Team Collaboration Features |
Communication (1 vs 0)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Status Page |
Core (10 vs 0)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Alert Tagging | ||
| Custom Fields | ||
| Escalation Policies | ||
| Incident Backlogs | ||
| Incident Creation & Management | ||
| Incident Severity Levels | ||
| On-Call Calendar View | ||
| On-Call Scheduling | ||
| Override Management | ||
| Smart Search |
Cost Management (0 vs 3)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Carryover Events | ||
| Spike Protection | ||
| Usage Capping |
Data Management (0 vs 5)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Custom Data Attachment | ||
| Custom Data Retention Policies | ||
| Inbound Filters | ||
| On-Demand Events | ||
| Sampling and Code Filtering |
Deployment Management (0 vs 1)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Deployment Tracking |
Diagnostics (0 vs 3)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Flamechart Diagnostics | ||
| Root Cause Analysis | ||
| Stack Trace Decoding |
Error Management (0 vs 1)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Error Categorization & Prioritization |
Error Tracking (0 vs 1)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Crash Reporting |
Integration (4 vs 3)
| Feature | PagerDuty | Raygun |
|---|---|---|
| API Access | ||
| Bi-Directional Sync | ||
| Email Integration | ||
| Multi-Language & Framework Support | ||
| Raygun API | ||
| Source Code Integration | ||
| Webhook Integrations |
Notifications (1 vs 1)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Custom Alerts | ||
| Mobile App Notifications |
Performance Monitoring (0 vs 6)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Apdex Metric | ||
| Application Performance Monitoring (APM) | ||
| Core Web Vitals Tracking | ||
| Custom Timings | ||
| Page-Level Insights | ||
| Real User Monitoring |
Reporting & Visualization (0 vs 2)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Custom Dashboards | ||
| Custom Reports |
Search & Analytics (0 vs 1)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Advanced Search & Filters |
Security (2 vs 0)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Audit Logs | ||
| SSO Authentication |
Security & Compliance (0 vs 3)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Audit Log | ||
| SAML SSO | ||
| User Roles & Permissions |
Support (0 vs 5)
| Feature | PagerDuty | Raygun |
|---|---|---|
| Dedicated Account Manager | ||
| Priority Support | ||
| Private Slack Channel Support | ||
| Product Training & Onboarding | ||
| Quarterly Reviews |
Unique Features
Only in PagerDuty (41)
Multi-Tenant Support
Role-Based Access Control
Event Intelligence
Intelligent Triage
Contextual Alerts
Incident Analytics & Reporting
Incident Post-Mortems
Oncall Burnout Analytics
Responder Analytics
Scheduled Reports
Service Dependency Mapping
Alert Deduplication
Alert Grouping & Correlation
Automated Remediation
Bulk Actions
Custom Routing Rules
Escalation Rules Engine
Incident Templates
Notification Suppression
Conference Bridge
+ 21 more unique features
Only in Raygun (37)
AI Error Resolution
Invoiced Billing
Carryover Events
Spike Protection
Usage Capping
Custom Data Attachment
Custom Data Retention Policies
Inbound Filters
On-Demand Events
Sampling and Code Filtering
Deployment Tracking
Flamechart Diagnostics
Root Cause Analysis
Stack Trace Decoding
Error Categorization & Prioritization
Crash Reporting
Multi-Language & Framework Support
Raygun API
Source Code Integration
Custom Alerts
+ 17 more unique features
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