Odoo vs Zoho CRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Odoo offers more features (71 vs 44) and fewer integrations (12 vs 28). Starting price: Odoo at $31.1/mo vs Zoho CRM at $20/mo. Odoo has 68 unique features while Zoho CRM has 41 unique features, with 3 features in common.
| Odoo | Zoho CRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 71 | 44 |
| AI-Powered Features | 3 | 10 |
| Starting Price | $31.1/mo | $20/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 12 | 28 |
| Shared Features | 3 | |
| Shared Integrations | 2 | |
| Data Quality | 95% | 72% |
Feature Comparison by Category
AI (2 vs 4)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| AI-Powered Sales Assistant | ||
| Conversation Intelligence | ||
| Email Insights | ||
| Intelligent Code Generator | ||
| Smart AI | ||
| Vendor Bill Scanning |
Administration (5 vs 0)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Automatic Upgrades | ||
| Control Center | ||
| Multi-Company Management | ||
| No Vendor Lock-in | ||
| Open Source |
Analytics (0 vs 5)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Advanced Analytics | ||
| Reports & Dashboards | ||
| Sales Forecasting | ||
| Sales Insights | ||
| Territory-Based Reporting |
Automation (1 vs 2)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Blueprint | ||
| Reduced Data Entry | ||
| Workflow Automation |
CRM (1 vs 1)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Contact Management | ||
| Contacts Auto-Complete |
Communication (0 vs 2)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Email Integration | ||
| Live Chat |
Compliance (0 vs 1)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Audit Trail |
Customer Experience (0 vs 2)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Customer Portal | ||
| Voice of Customer |
Customization (1 vs 1)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Custom Modules | ||
| Odoo Studio |
Data Management (0 vs 3)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Data Deduplication | ||
| Data Enrichment | ||
| Data Import & Export |
Document Management (0 vs 1)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Document Management |
Finance (3 vs 0)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Accounting | ||
| Expenses | ||
| Invoicing |
Human Resources (6 vs 0)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Appraisals | ||
| Employees | ||
| Fleet | ||
| Recruitment | ||
| Referrals | ||
| Time Off |
Infrastructure (4 vs 0)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Cloud Hosting | ||
| Daily Backups | ||
| Odoo.sh Hosting | ||
| On-Premise Deployment |
Integration (3 vs 2)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| 40k+ Community Apps | ||
| API & Webhooks | ||
| Email Integration | ||
| External API | ||
| Zapier Integration |
Lead Generation (0 vs 2)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Web Engagement | ||
| Web Forms |
Marketing (6 vs 1)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Email Marketing | ||
| Events | ||
| Marketing Automation | ||
| SMS Marketing | ||
| Social Marketing | ||
| Surveys |
Mobility (0 vs 1)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Mobile CRM App |
Performance (1 vs 0)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Fast Performance |
Productivity (8 vs 4)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Approvals | ||
| Calendar & Activity Management | ||
| Discuss | ||
| Documents | ||
| IoT | ||
| Kanban View | ||
| Knowledge | ||
| Mass Actions | ||
| Sign | ||
| Timeline View | ||
| VoIP | ||
Reporting (1 vs 0)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Spreadsheet (BI) |
Sales (8 vs 6)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Account Management | ||
| CRM | ||
| Lead Generation | ||
| Lead Management | ||
| Point of Sale (POS) | ||
| Rental | ||
| Restaurant POS | ||
| Sales | ||
| Sales Acceleration | ||
| Sales Pipeline | ||
| Shop POS | ||
| Subscriptions | ||
| Territory Management |
Security (1 vs 3)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Field-Level Encryption | ||
| Role-Based Access Control | ||
| Security Features | ||
| Two-Factor Authentication |
Services (6 vs 0)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Appointments | ||
| Field Service | ||
| Helpdesk | ||
| Planning | ||
| Project | ||
| Timesheets |
Social Media (0 vs 1)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Social CRM |
Supply Chain (6 vs 0)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Inventory | ||
| Maintenance | ||
| Manufacturing | ||
| PLM | ||
| Purchase | ||
| Quality |
Support (2 vs 2)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| 24/5 Support | ||
| Free eLearning Platform | ||
| Knowledge Management | ||
| Ticket Management |
Websites (6 vs 0)
| Feature | Odoo | Zoho CRM |
|---|---|---|
| Blog | ||
| Forum | ||
| Live Chat | ||
| Website Builder | ||
| eCommerce | ||
| eLearning |
Unique Features
Only in Odoo (68)
Automatic Upgrades
Control Center
Multi-Company Management
No Vendor Lock-in
Open Source
Smart AI
Vendor Bill Scanning
Reduced Data Entry
Contacts Auto-Complete
Odoo Studio
Accounting
Expenses
Invoicing
Appraisals
Employees
Fleet
Recruitment
Referrals
Time Off
Cloud Hosting
+ 48 more unique features
Only in Zoho CRM (41)
AI-Powered Sales Assistant
Conversation Intelligence
Email Insights
Intelligent Code Generator
Advanced Analytics
Reports & Dashboards
Sales Forecasting
Sales Insights
Territory-Based Reporting
Blueprint
Workflow Automation
Audit Trail
Contact Management
Customer Portal
Voice of Customer
Custom Modules
Data Deduplication
Data Enrichment
Data Import & Export
Document Management
+ 21 more unique features
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