Odoo vs SugarCRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Odoo offers more features (71 vs 41) and fewer integrations (12 vs 25). Starting price: Odoo at $31.1/mo vs SugarCRM at $65/mo. Odoo has 70 unique features while SugarCRM has 40 unique features, with 1 features in common.
| Odoo | SugarCRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 71 | 41 |
| AI-Powered Features | 3 | 5 |
| Starting Price | $31.1/mo | $65/mo |
| Pricing Tiers | 3 | 3 |
| Integrations | 12 | 25 |
| Shared Features | 1 | |
| Shared Integrations | 2 | |
| Data Quality | 95% | 71% |
Feature Comparison by Category
AI (2 vs 2)
| Feature | Odoo | SugarCRM |
|---|---|---|
| AI Insights | ||
| Relationship Intelligence | ||
| Smart AI | ||
| Vendor Bill Scanning |
Access (0 vs 2)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Mobile App | ||
| Multi-Language Support |
Administration (5 vs 0)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Automatic Upgrades | ||
| Control Center | ||
| Multi-Company Management | ||
| No Vendor Lock-in | ||
| Open Source |
Analytics (0 vs 2)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Forecasting | ||
| Reports & Analytics |
Automation (1 vs 2)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Process Automation | ||
| Reduced Data Entry | ||
| Workflow Automation |
CRM (1 vs 0)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Contacts Auto-Complete |
Collaboration (0 vs 1)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Team Collaboration |
Content (0 vs 2)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Document Management | ||
| Knowledge Base |
Core (0 vs 7)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Account Management | ||
| Activity Management | ||
| Advanced Filtering | ||
| Advanced Search | ||
| Bulk Operations | ||
| Calendar & Scheduling | ||
| Contact Management |
Customization (1 vs 1)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Custom Fields & Modules | ||
| Odoo Studio |
Data (0 vs 2)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Data Import/Export | ||
| Duplicate Detection |
Finance (3 vs 0)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Accounting | ||
| Expenses | ||
| Invoicing |
Human Resources (6 vs 0)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Appraisals | ||
| Employees | ||
| Fleet | ||
| Recruitment | ||
| Referrals | ||
| Time Off |
Infrastructure (4 vs 0)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Cloud Hosting | ||
| Daily Backups | ||
| Odoo.sh Hosting | ||
| On-Premise Deployment |
Integration (3 vs 4)
| Feature | Odoo | SugarCRM |
|---|---|---|
| 40k+ Community Apps | ||
| API Access | ||
| Email Integration | ||
| External API | ||
| Social Media Integration | ||
| Web Services |
Marketing (6 vs 2)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Email Campaign Management | ||
| Email Marketing | ||
| Events | ||
| Marketing Automation | ||
| Marketing Campaigns | ||
| SMS Marketing | ||
| Social Marketing | ||
| Surveys |
Performance (1 vs 0)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Fast Performance |
Productivity (8 vs 1)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Approvals | ||
| Discuss | ||
| Documents | ||
| IoT | ||
| Knowledge | ||
| Real-Time Notifications | ||
| Sign | ||
| VoIP | ||
Reporting (1 vs 0)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Spreadsheet (BI) |
Sales (8 vs 7)
| Feature | Odoo | SugarCRM |
|---|---|---|
| CRM | ||
| Lead Generation | ||
| Lead Management | ||
| Lead Scoring | ||
| Opportunity Management | ||
| Point of Sale (POS) | ||
| Proposal Management | ||
| Quote Generation | ||
| Rental | ||
| Restaurant POS | ||
| Sales | ||
| Sales Pipeline | ||
| Shop POS | ||
| Subscriptions | ||
| Territory Management |
Security (1 vs 4)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Audit Trail | ||
| Backup & Recovery | ||
| Role-Based Access Control | ||
| Security Features | ||
| Two-Factor Authentication |
Service (0 vs 2)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Contract Management | ||
| Service Management |
Services (6 vs 0)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Appointments | ||
| Field Service | ||
| Helpdesk | ||
| Planning | ||
| Project | ||
| Timesheets |
Supply Chain (6 vs 0)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Inventory | ||
| Maintenance | ||
| Manufacturing | ||
| PLM | ||
| Purchase | ||
| Quality |
Support (2 vs 0)
| Feature | Odoo | SugarCRM |
|---|---|---|
| 24/5 Support | ||
| Free eLearning Platform |
Websites (6 vs 0)
| Feature | Odoo | SugarCRM |
|---|---|---|
| Blog | ||
| Forum | ||
| Live Chat | ||
| Website Builder | ||
| eCommerce | ||
| eLearning |
Unique Features
Only in Odoo (70)
Automatic Upgrades
Control Center
Multi-Company Management
No Vendor Lock-in
Open Source
Smart AI
Vendor Bill Scanning
Reduced Data Entry
Contacts Auto-Complete
Odoo Studio
Accounting
Expenses
Invoicing
Appraisals
Employees
Fleet
Recruitment
Referrals
Time Off
Cloud Hosting
+ 50 more unique features
Only in SugarCRM (40)
Mobile App
Multi-Language Support
AI Insights
Relationship Intelligence
Forecasting
Reports & Analytics
Process Automation
Workflow Automation
Team Collaboration
Document Management
Knowledge Base
Account Management
Activity Management
Advanced Filtering
Advanced Search
Bulk Operations
Calendar & Scheduling
Contact Management
Custom Fields & Modules
Data Import/Export
+ 20 more unique features
Want to build your own alternative to Odoo or SugarCRM?
Analyze it with Reap