NinjaOne vs Opsgenie
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
NinjaOne offers fewer features (29 vs 42) and fewer integrations (19 vs 27). Starting price: NinjaOne at $1.5/mo vs Opsgenie at $29/mo. NinjaOne has 29 unique features while Opsgenie has 42 unique features, with 0 features in common.
| NinjaOne | Opsgenie | |
|---|---|---|
| Category | Observability & Monitoring | Observability & Monitoring |
| Total Features | 29 | 42 |
| AI-Powered Features | 2 | 5 |
| Starting Price | $1.5/mo | $29/mo |
| Pricing Tiers | 1 | 4 |
| Integrations | 19 | 27 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 75% | 71% |
Feature Comparison by Category
Administration (0 vs 1)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Team Management |
Alert Processing (0 vs 11)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Acknowledge & Resolve | ||
| Alert Deduplication | ||
| Alert Dependencies | ||
| Alert Enrichment | ||
| Alert Filtering | ||
| Alert Priority | ||
| Alert Suppression | ||
| Alert Tagging | ||
| Alert Templates | ||
| Bulk Actions | ||
| Saved Searches |
Analytics (1 vs 3)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Alert Dashboard | ||
| Alert Export | ||
| Incident Analytics | ||
| ROI Calculator |
Asset Management (1 vs 0)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Warranty Tracking |
Automation (4 vs 1)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Auto-Remediation | ||
| Custom Actions | ||
| Endpoint Task Automation | ||
| One-Click Device Actions | ||
| Script Deployment Tool |
Backup & Recovery (1 vs 0)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Device and SaaS Backup |
Collaboration (0 vs 1)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Alert Comments |
Core (0 vs 2)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Alert Management | ||
| Service Management |
Device Management (2 vs 0)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Endpoint Management | ||
| Mobile Device Management (MDM) |
Documentation (1 vs 0)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Native Documentation |
Enterprise (0 vs 1)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Multi-Tenancy |
Incident Management (0 vs 4)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Geolocation | ||
| Incident Graph | ||
| Incident Timeline | ||
| Post-Incident Reviews |
Infrastructure (1 vs 0)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Unlimited Scalability |
Integration (1 vs 3)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| API Access | ||
| Custom Webhooks | ||
| Integration Builder | ||
| Integrations |
Mobile (1 vs 1)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Mobile App | ||
| Mobile Management |
Monitoring (2 vs 1)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Customizable Monitors | ||
| Heartbeat Monitoring | ||
| Monitoring and Alerting |
Notifications (0 vs 1)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Notification Channels |
Patching (1 vs 0)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Automated Patching |
Remote Access (2 vs 0)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Remote Control | ||
| Secure Remote Access |
Remote Management (5 vs 0)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| File Explorer / Finder | ||
| Registry Editor | ||
| Remote Command Line / PowerShell / Terminal | ||
| Services Manager | ||
| Task Manager / Activity Monitor |
Routing (0 vs 4)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Business Hours Routing | ||
| Escalation Policies | ||
| Smart Routing | ||
| Time-Based Routing |
Scheduling (0 vs 5)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Coverage Verification | ||
| On-Call Calendar | ||
| On-Call Scheduling | ||
| Responder Teams | ||
| Schedule Handoff |
Security (0 vs 3)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Audit Logging | ||
| IP Whitelisting | ||
| SAML Integration |
Security / AI (1 vs 0)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Patch Intelligence AI |
Security / Patching (1 vs 0)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Autonomous Patch Management |
Support (1 vs 0)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Self-Service Portal |
Ticketing & Support (2 vs 0)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| NinjaOne Ticketing | ||
| Service Desk |
User Interface (1 vs 0)
| Feature | NinjaOne | Opsgenie |
|---|---|---|
| Intuitive UI |
Unique Features
Only in NinjaOne (29)
ROI Calculator
Warranty Tracking
Auto-Remediation
Endpoint Task Automation
One-Click Device Actions
Script Deployment Tool
Device and SaaS Backup
Endpoint Management
Mobile Device Management (MDM)
Native Documentation
Unlimited Scalability
Integrations
Mobile Management
Customizable Monitors
Monitoring and Alerting
Automated Patching
Remote Control
Secure Remote Access
File Explorer / Finder
Registry Editor
+ 9 more unique features
Only in Opsgenie (42)
Team Management
Acknowledge & Resolve
Alert Deduplication
Alert Dependencies
Alert Enrichment
Alert Filtering
Alert Priority
Alert Suppression
Alert Tagging
Alert Templates
Bulk Actions
Saved Searches
Alert Dashboard
Alert Export
Incident Analytics
Custom Actions
Alert Comments
Alert Management
Service Management
Multi-Tenancy
+ 22 more unique features
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